Posted 03 August 2008 - 08:51 AM
I'm a noob and tried to search for my problem in the forums before posting my problem. Any advice would be helpful.
When I start the computer, after a few minutes, an error message comes up to say that the OneCare Live service couldn't start. Then, it suggests I restart the computer. The problem is, the problem isn't confined to OneCare Live. Windows Media Player also freezes when I try to start it. I worked through support at OneCare Live, and it suggests uninstalling OneCare and then reinstalling it. The problem also affects Windows Installer, which also freezes when it starts. So far, I've found the following things freeze or cause Explorer to crash:
Print Spooler Service
Windows Installer (when trying to install or uninstall)
Windows Media Player
Deleting Files and Trying to Empty the Recycling Bin
Renaming Folders and Files
Also Internet Explorer freezes
I've tried to restart these services manually using the services administrative applet, but it always comes back with a timeout error. I tried a disk scan, Vista startup repair, and a system restore from before the problems came up.
This problem came upon a restart. I had not installed any new software and hadn't made any changes. I suspected a virus, but a virus scan came up with nothing. I used Kaspersky online since OneCare is out of commission and I can't install any other software without the installer freezing.
Any ideas short of a clean install of Vista?