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Tsstcorpcddvdw Ts-l632h Wont Load

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#1 boilerlady1


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Posted 03 August 2008 - 04:36 AM

hi i have a compaq presario c751nr notebook pc and it's cddvdw drive was working then quit after much frustration i went for a full restore (since it was only a month or so old) and that did the trick for awhile then i uploaded norton 360 and it has stopped again.
it says that it cant load the driver and gives an error code 10
what i tried was updating device drivers says i already have the newest ones available
tried uninstalling the device and followed all the instructions for that that also didn't work
the currrent suggestion that i have is to unplug the device physicly restart my system w/o it then close all running apps shut down and plug it back in again
I am reluctant to do that since i have only had the beast for about 6 months or so and don't want to void any warranties that i might still have.
got any other suggestions?
it is in the device list and enabled in the bios

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#2 hamluis



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Posted 03 August 2008 - 08:54 AM

What do you mean...when you say that the drive quit?

Does it not function at all? Does it read any CDs (music, boot, data)? Does it burn?

Is it reflected properly in My Computer?

Have you looked in Event Viewer for possible clues to situations requiring attention?

How To Use Event Viewer - http://www.bleepingcomputer.com/forums/t/40108/how-to-use-event-viewer/


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