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program removal


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2 replies to this topic

#1 taipanjon

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Posted 17 April 2005 - 12:07 PM

i can not remove a program,etomi pro from my com.it tells me it is being used by another program.closed all i can but still no joy,can anyone help me with this problem please

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#2 Mipsacri

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Posted 17 April 2005 - 01:26 PM

Well, my suggestion would be to shut down the computer and start it up in Safe Mode, then uninstall the program like that.

#3 phawgg

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Posted 17 April 2005 - 02:09 PM

I agree, since safe mode is designed to run the bare minmum of processes,and it is possible the one running that prevents the uninstall may not be running in safe mode, making the uninstall work for you.

If it still doesn't uninstall, it's probably malware involved.
In that case read here:

http://www.bleepingcomputer.com/tutorials/how-to-post-a-hijackthis-log/
patiently patrolling, plenty of persisant pests n' problems ...




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