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Asp And Printshop


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#1 elfin

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Posted 01 August 2008 - 10:57 PM

I had a new computer built this year with XP. I installed Print Shop 21 on it, a program I had used on the previous computer, an HP also with XP.

After installation, and turning off the computer for the night, when I turned it on the next morning I had an ASP account created complete with password. I also had an 'owner' account, with no password needed.

I have contacted Broderbund with no success. They sent me an email with all the "if you have this, contact this" stuff and a link to ASP and Vista, which I don't have.

I haven't a clue what happened during installation of the program. It never did it on the HP.

The reason I am concerned about it now is that I installed Front Page for building a website. When I opened FP, it said "FP is not your default editor, do you wish to make it so". I did.

Today while practicing in FP, I went to save a new page and received an error message which said in essence, "this folder is either hidden, requires a password or you have entered an invalid character". It dawned on me that the ASP account possibly could have some bearing on this?

I don't have a clue what to even ask concerning ASP since all I know is it is a means of transferring files, if I remember correctly.

If it has a password and I didn't set the password, how will I access it, even if I knew what to do with it?

Is there a way to uninstall it that is safe and won't screw up the print program which I need for labels?

Also, I do hope this is the correct place to post this problem, if not, direct me properly and I'll be glad to comply.

Thanks,
elf

Edited by boopme, 03 August 2008 - 10:09 AM.
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#2 garmanma

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Posted 02 August 2008 - 07:48 AM

Excuse my ignorance but what is ASP?
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#3 groovicus

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Posted 02 August 2008 - 08:34 AM

Asp is Active Server Pages, as far as I know. It would be oretty much impossible to have an ASP account though, unless one meant an account on a server which would run ASP, but none of that makes any sense in the context of Print Shop.

#4 elfin

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Posted 02 August 2008 - 06:23 PM

What is ASP is exactly what I asked myself when upon boot up following Print Shop installation, my computer did not go directly to the desktop. Instead, there were two accounts listed. One says:
ASP--password protected or needed, I forget.
The other account says owner, which I click and then my desk top loads.

Prior to installing PS, this was NOT the case.

So--where can I go to find answers for this? Broderbund doesn't give me any answers at all. I've searched the internet and cannot find a thing I can understand.

Do you suppose if I uninstalled PS and re-installed it I could spot where this got installed and stop it?
I'm positive that when I installed it the first time on the older computer, I installed the recommendation option. I usually do unless I've experience with something enough to know what I do and don't want.

I'm at a loss, even though it doesn't seem to be causing problems at the moment, it isn't 'normal' and I want it fixed.

#5 groovicus

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Posted 03 August 2008 - 09:00 AM

Is there any reason that you can't just go into the user management section under control panel and remove the account?

#6 elfin

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Posted 03 August 2008 - 09:14 PM

I wasn't sure about removing it, since I didn't know anything about it.

I have discovered this which at least gave me an explanation I could somewhat understand. I say somewhat since I have no personal experience with it, but intellectually I have more of a clue concerning what it is.

http://www.mvps.org/marksxp/WindowsXP/aspdot.php




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