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Error notice at log in


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#1 Starbuck

Starbuck

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Posted 17 April 2005 - 06:46 AM

My wife gets this message when she logs in to her account on our computer..
Error loading C:\progra~1\MYWEBS~1\bar\5.bin\F35CRCTR.DLL
I have run 'spybot' and 'adaware' programs and then has advised i ran 'CWshredder'
the notice still comes up every time though.
i hope someone can help me get rid of this notice... it's just so annoying.
Thaks in advance.
Here is the log.
Logfile of HijackThis v1.99.1
Scan saved at 12:34:41, on 17/04/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Netropa\Multimedia Keyboard\nhksrv.exe
C:\Program Files\CA\SharedComponents\CA_LIC\LogWatNT.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
C:\WINDOWS\System32\svchost.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe
C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
C:\Program Files\Lexmark X1100 Series\lxbkbmgr.exe
C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-gb\msnappau.exe
C:\Program Files\Lexmark X1100 Series\lxbkbmon.exe
C:\Program Files\Netropa\Multimedia Keyboard\MMKeybd.exe
C:\Program Files\Common Files\Logitech\QCDriver2\LVCOMS.EXE
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\Program Files\NavExcel\NavHelper\v2.0.4d\navapp.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\BTBROA~2\SMARTB~1\BTHelpNotifier.exe
C:\WINDOWS\system32\lexpps.exe
C:\Program Files\Netropa\Multimedia Keyboard\TrayMon.exe
C:\Program Files\Netropa\Onscreen Display\OSD.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
C:\Program Files\BT Broadband Help\bin\mpbtn.exe
C:\PROGRA~1\NETSCAPE\NETSCAPE\NETSCP.EXE
C:\Program Files\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hotmail.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.medion.com/english
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.friendsreunited.co.uk/
R3 - URLSearchHook: (no name) - {00A6FAF6-072E-44cf-8957-5838F569A31D} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.02.3000.1002\en-xu\stmain.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [DSLSTATEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe icon
O4 - HKLM\..\Run: [DSLAGENTEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
O4 - HKLM\..\Run: [Lexmark X1100 Series] "C:\Program Files\Lexmark X1100 Series\lxbkbmgr.exe"
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-gb\msnappau.exe"
O4 - HKLM\..\Run: [MULTIMEDIA KEYBOARD] C:\Program Files\Netropa\Multimedia Keyboard\MMKeybd.exe
O4 - HKLM\..\Run: [DXM6Patch_981116] C:\WINDOWS\p_981116.exe /Q:A
O4 - HKLM\..\Run: [LVCOMS] C:\Program Files\Common Files\Logitech\QCDriver2\LVCOMS.EXE
O4 - HKLM\..\Run: [navapp] C:\Program Files\NavExcel\NavHelper\v2.0.4d\navapp.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\BTBROA~2\SMARTB~1\BTHelpNotifier.exe
O4 - HKCU\..\Run: [PopularScreensaversWallpaper] rundll32 C:\PROGRA~1\MYWEBS~1\bar\5.bin\F3SCRCTR.DLL,LES
O4 - HKCU\..\Run: [STYLEXP] C:\Program Files\TGTSoft\StyleXP\StyleXP.exe -Hide
O4 - Global Startup: BT Broadband Basic Help.lnk = C:\Program Files\BT Broadband Help\bin\matcli.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Ebates - file://C:\Program Files\Ebates_MoeMoneyMaker\Sy350\Tp350\scri350a.htm
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Ebates - {6685509E-B47B-4f47-8E16-9A5F3A62F683} - file://C:\Program Files\Ebates_MoeMoneyMaker\Sy350\Tp350\scri350a.htm (file missing) (HKCU)
O14 - IERESET.INF: START_PAGE_URL=http://www.medion.com/english
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1094052433687
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/msnmesse...pdownloader.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{46140994-7C95-49E3-8F1B-5F7387995C05}: NameServer = 194.72.9.38 194.74.65.69
O17 - HKLM\System\CS1\Services\Tcpip\..\{46140994-7C95-49E3-8F1B-5F7387995C05}: NameServer = 194.72.9.38 194.74.65.69
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: CA License Client (CA_LIC_CLNT) - Computer Associates - C:\Program Files\CA\SharedComponents\CA_LIC\lic98rmt.exe
O23 - Service: CA License Server (CA_LIC_SRVR) - Computer Associates - C:\Program Files\CA\SharedComponents\CA_LIC\lic98rmtd.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Event Log Watch (LogWatch) - Computer Associates - C:\Program Files\CA\SharedComponents\CA_LIC\LogWatNT.exe
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - Networks Associates Technology, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
O23 - Service: Netropa NHK Server (nhksrv) - Unknown owner - C:\Program Files\Netropa\Multimedia Keyboard\nhksrv.exe
O23 - Service: StyleXPService - Unknown owner - C:\Program Files\TGTSoft\StyleXP\StyleXPService.exe
O23 - Service: ZipToA - Iomega Corporation - C:\WINDOWS\System32\ZipToA.exe

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#2 pskelley

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Posted 17 April 2005 - 08:25 AM

Hello Starbuck, Welcome back to BleepingComputer. Good that you stopped in, you do have some nasties. The links will let you read about the worse of them:
http://www.superadblocker.com/M/MWSSRCAS.DLL-591.html
http://www.doxdesk.com/parasite/NavExcel.html

1) Take a look in AddRemove programs, if your see MyWebSearch there uninstall it.

2) Download CCleaner from this link: http://www.ccleaner.com/ Take the time to review the instructions on the download page so that when I ask you to run it you will know what you are doing.

3) Open Hijack this and choose "Do a system scan only" then check the box in front of these line items:

R3 - URLSearchHook: (no name) - {00A6FAF6-072E-44cf-8957-5838F569A31D} - (no file)
O4 - HKLM\..\Run: [navapp] C:\Program Files\NavExcel\NavHelper\v2.0.4d\navapp.exe
O4 - HKCU\..\Run: [PopularScreensaversWallpaper] rundll32 C:\PROGRA~1\MYWEBS~1\bar\5.bin\F3SCRCTR.DLL,LES
O8 - Extra context menu item: Ebates - file://C:\Program Files\Ebates_MoeMoneyMaker\Sy350\Tp350\scri350a.htm
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Ebates - {6685509E-B47B-4f47-8E16-9A5F3A62F683} - file://C:\Program Files\Ebates_MoeMoneyMaker\Sy350\Tp350\scri350a.htm (file missing) (HKCU)
(optional, if you do not want it for your startpage remove it)
O14 - IERESET.INF: START_PAGE_URL=http://www.medion.com/english

Close all programs but HJT and all browser windows, then click on "Fix Checked"

SHOW HIDDEN FILES: Follow the instructions in the link to enable hidden files for your operating system.
You may wish to reverse this process if you have any concern about anyone getting into these hidden system files.
http://www.xtra.co.nz/help/0,,4155-1916458,00.html

RIGHT Click on Start then click on Explore. Locate and delete these items:

C:\Program Files\NavExcel\ >>> folder

C:\PROGRAM FILES~1\MYWEBS~1\ >>> folder

Run CCleaner then restart the computer and post a new log in this same thread along with any feedback you have. Let us know how it is running now.

Thanks...pskelley
HJT Team

PURGE SYSTEM RESTORE
When you are completely finished with the removal procedure and are satisfied that the threat has been removed follow these instruction:
http://service1.symantec.com/SUPPORT/tsgen...src=sec_doc_nam

Edited by pskelley, 17 April 2005 - 08:29 AM.

MS-MVP Windows Security 2007-08
Proud Member ASAP
UNITE Member 2006

#3 Starbuck

Starbuck

    'r Brudiwr

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Posted 17 April 2005 - 09:28 AM

thanks pskelley,
i followed all the instructions you gave me and the offending notice has disappeared.
Many thanks for the time and trouble you took.

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#4 pskelley

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Posted 17 April 2005 - 11:40 AM

I would so appreciate it if you would not create new threads using "New Topic" and if you would keep your questions and comments in this thread using "Add Reply". This is the only place I will reply. Thanks...pskelley
MS-MVP Windows Security 2007-08
Proud Member ASAP
UNITE Member 2006

#5 Starbuck

Starbuck

    'r Brudiwr

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Posted 17 April 2005 - 01:51 PM

sorry,
still learning all this but will remember in future.

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