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Laptop Turns It Self Off.


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#1 samuel3

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Posted 01 August 2008 - 05:59 PM

Well i start the laptop up, and it decides to turn it self back off, it does this about 1-5 times, and sometimes it doesnt do it at all, im not sure if my battery is low, and it turning it off. Any idea's on how to fix this?

Info
My laptop is:
Windows xp - Professional
Service pack 2
Version 2002
Make - Packard Bell


Thanks.

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#2 dc3

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Posted 02 August 2008 - 05:42 AM

Look in the Event Viewer and see what errors are showing up at the time that this is happening. Each error will have its own date and time shown.

Start> right click on My Computer> Manage> Event Viewer.

On the right side of the page you will see the options Applications, Security, and Systems, double click on Systems. There are eight columns on this page, the three that you will want are Type, Date, Time, and Event.

The errors will appear in the Type column, they are red dots with a white X inside of them.

Warnings will appear as a yellow trinangle with an exclamation mark inside.

When you see an error, double click on it and see what the description is.

Please post the error code/s found in the Event column and the descriptions back in this topic.

Edited by dc3, 02 August 2008 - 05:48 AM.

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#3 samuel3

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Posted 02 August 2008 - 05:47 AM

The event ID?

#4 dc3

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Posted 02 August 2008 - 06:15 AM

What you want is the number that is appearing in the Event Column. If you look at the photo below you will see the red dot with the white X inside of it, if you follow that line across you will see the number 7034, that is the error code. If you double click anywhere on that line a page will open with a description like you see in the photo below.

Posted Image
Posted Image

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#5 samuel3

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Posted 02 August 2008 - 06:24 AM

Ok, i will post later on tonight.

#6 samuel3

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Posted 03 August 2008 - 05:58 AM

Just to let you know, i only got 1 error, and its say about the adapter, its nothing to do with it turning it off, i think its the wire at the back it done it before, i took it to the shop to get it fixed, but it seems to still be doing it. But when i keep the laptop still and not moving it, it turns it self off, so im not sure if its the wire.

#7 PoweredByGoogle

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Posted 03 August 2008 - 06:12 AM

I have the same problem but the computer turns its self off before it even goes into windows

#8 dc3

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Posted 03 August 2008 - 09:25 AM

Some of these descriptions are ambiguous at best, please post the error code that is in the Event column.

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#9 samuel3

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Posted 03 August 2008 - 10:59 AM

Just to let you know, i only got 1 error, and its say about the adapter, its nothing to do with it turning it off, i think its the wire at the back it done it before, i took it to the shop to get it fixed, but it seems to still be doing it. But when i keep the laptop still and not moving it, it turns it self off, so im not sure if its the wire.



Exactly what mine does, but sometimes i load it all up, and it will turn it off, while im doing work on it.

#10 samuel3

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Posted 03 August 2008 - 05:25 PM

The error number is 32003.

#11 samuel3

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Posted 04 August 2008 - 03:26 PM

EDIT.

#12 hamluis

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Posted 05 August 2008 - 10:16 AM

For the error that you found...what is listed in the Source column?

Also...double-click on the error and copy/post the two/three lines listed in the Description window.

Louis

#13 CalusBlade

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Posted 05 August 2008 - 07:52 PM

Won't a laptop usually shut itself down when it gets too hot? Maybe the senor is damage?

#14 samuel3

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Posted 06 August 2008 - 07:10 AM

Apparently i have to find out the model number? how do i find it out?

#15 dc3

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Posted 06 August 2008 - 07:15 AM

If you go to the other topic that you have open, you can use the utility that I supplied the link to to find this out.

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