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Hijackthis Log: Please Help Diagnose


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2 replies to this topic

#1 cheeser

cheeser

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Posted 30 July 2008 - 11:29 PM

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 00:11:33, on 7/31/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:WINDOWSSystem32smss.exe
C:WINDOWSsystem32winlogon.exe
C:WINDOWSsystem32services.exe
C:WINDOWSsystem32lsass.exe
C:WINDOWSsystem32svchost.exe
C:WINDOWSSystem32svchost.exe
C:WINDOWSsystem32brsvc01a.exe
C:WINDOWSsystem32brss01a.exe
C:WINDOWSsystem32spoolsv.exe
C:WINDOWSExplorer.EXE
C:WINDOWSSystem32svchost.exe
C:Program FilesAdobeAdobe Version Cue CS2binVersionCueCS2.exe
C:Program FilesCommon FilesAppleMobile Device SupportbinAppleMobileDeviceService.exe
c:Program FilesIntelASF AgentASFAgent.exe
C:Program FilesCommon FilesAutodesk SharedServiceAdskScSrv.exe
C:Program FilesBonjourmDNSResponder.exe
C:WINDOWSsystem32Brmfrmps.exe
C:WINDOWSsystem32DRIVERSCDANTSRV.EXE
C:WINDOWSSystem32svchost.exe
C:PROGRA~1McAfeeMSCmcmscsvc.exe
c:PROGRA~1COMMON~1mcafeemnamcnasvc.exe
c:PROGRA~1COMMON~1mcafeemcproxymcproxy.exe
C:PROGRA~1McAfeeVIRUSS~1mcshield.exe
C:Program FilesCommon FilesMicrosoft SharedVS7DEBUGMDM.EXE
C:Program FilesAdobeAdobe Version Cue CS2datadatabasebinmysqld-nt.exe
C:Program FilesJavajre1.6.0_05binjusched.exe
C:Program FilesCyberLinkPowerDVDDVDLauncher.exe
C:Program FilesCommon FilesInstallShieldUpdateServiceissch.exe
C:Program FilesMcAfeeMPFMPFSrv.exe
C:Program FilesAdobeAdobe Version Cue CS2ControlPanelVersionCueCS2Tray.exe
C:Program FilesATI TechnologiesATI Control Panelatiptaxx.exe
C:WINDOWSsystem32svchost.exe
C:WINDOWSsystem32dlatfswctrl.exe
c:PROGRA~1mcafee.comagentmcagent.exe
C:Program FilesScanSoftPaperPortpptd40nt.exe
C:Program FilesCommon FilesPure Networks SharedPlatformnmsrvc.exe
C:Program FilesBrotherControlCenter2brctrcen.exe
C:Program FilesCommon FilesPure Networks SharedPlatformnmctxth.exe
C:Program FilesPure NetworksNetwork Magicnmapp.exe
C:Program FilesiTunesiTunesHelper.exe
C:WINDOWSsystem32lphcnfoj0e18v.exe
C:WINDOWSsystem32ctfmon.exe
C:Program FilesOlympusOLYMPUS MasterMonitor.exe
C:Program FilesWindows Media PlayerWMPNSCFG.exe
C:Program FilesGoogleGoogleToolbarNotifierGoogleToolbarNotifier.exe
C:Program FilesAdobeAcrobat 6.0Distillracrotray.exe
C:Program FilesDay-Timer Organizer SHARP Editionxserv2k.exe
C:Program FilesiPodbiniPodService.exe
C:WINDOWSsystem32wscntfy.exe
C:PROGRA~1McAfeeVIRUSS~1mcsysmon.exe
C:WINDOWSsystem32NOTEPAD.EXE
C:Documents and SettingsEric_RothDesktopHiJackThis.exe

R1 - HKCUSoftwareMicrosoftWindowsCurrentVersionInternet Settings,ProxyOverride = *.local
O3 - Toolbar: SnagIt - {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - C:Program FilesTechSmithSnagIt 7SnagItIEAddin.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:Program FilesAdobeAcrobat 6.0AcrobatAcroIEFavClient.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:Program FilesWindows Live Toolbarmsntb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:program filesgooglegoogletoolbar1.dll
O4 - HKLM..Run: [NvCplDaemon] RUNDLL32.EXE C:WINDOWSsystem32NvCpl.dll,NvStartup
O4 - HKLM..Run: [SunJavaUpdateSched] "C:Program FilesJavajre1.6.0_05binjusched.exe"
O4 - HKLM..Run: [DVDLauncher] "C:Program FilesCyberLinkPowerDVDDVDLauncher.exe"
O4 - HKLM..Run: [ISUSPM Startup] C:PROGRA~1COMMON~1INSTAL~1UPDATE~1ISUSPM.exe -startup
O4 - HKLM..Run: [ISUSScheduler] "C:Program FilesCommon FilesInstallShieldUpdateServiceissch.exe" -start
O4 - HKLM..Run: [NeroCheck] C:WINDOWSsystem32NeroCheck.exe
O4 - HKLM..Run: [Adobe Version Cue CS2] "C:Program FilesAdobeAdobe Version Cue CS2ControlPanelVersionCueCS2Tray.exe"
O4 - HKLM..Run: [nwiz] nwiz.exe /install
O4 - HKLM..Run: [gfxstageEPSON Stylus CX4600 Series] C:WINDOWSSystem32spoolDRIVERSW32X863E_FATI9AA.EXE /P37 "gfxstageEPSON Stylus CX4600 Series" /O6 "USB001" /M "Stylus CX4600"
O4 - HKLM..Run: [ATIPTA] C:Program FilesATI TechnologiesATI Control Panelatiptaxx.exe
O4 - HKLM..Run: [dla] C:WINDOWSsystem32dlatfswctrl.exe
O4 - HKLM..Run: [SSBkgdUpdate] "C:Program FilesCommon FilesScansoft SharedSSBkgdUpdateSSBkgdupdate.exe" -Embedding -boot
O4 - HKLM..Run: [PaperPort PTD] C:Program FilesScanSoftPaperPortpptd40nt.exe
O4 - HKLM..Run: [IndexSearch] C:Program FilesScanSoftPaperPortIndexSearch.exe
O4 - HKLM..Run: [SetDefPrt] C:Program FilesBrotherBrmfl04aBrStDvPt.exe
O4 - HKLM..Run: [ControlCenter2.0] C:Program FilesBrotherControlCenter2brctrcen.exe /autorun
O4 - HKLM..Run: [Adobe Reader Speed Launcher] "C:Program FilesAdobeReader 8.0ReaderReader_sl.exe"
O4 - HKLM..Run: [OM_Monitor] C:Program FilesOLYMPUSOLYMPUS MasterFirstStart.exe
O4 - HKLM..Run: [nmctxth] "C:Program FilesCommon FilesPure Networks SharedPlatformnmctxth.exe"
O4 - HKLM..Run: [nmapp] "C:Program FilesPure NetworksNetwork Magicnmapp.exe" -autorun -nosplash
O4 - HKLM..Run: [iTunesHelper] "C:Program FilesiTunesiTunesHelper.exe"
O4 - HKLM..Run: [mcagent_exe] C:Program FilesMcAfee.comAgentmcagent.exe /runkey
O4 - HKLM..Run: [AppleSyncNotifier] C:Program FilesCommon FilesAppleMobile Device SupportbinAppleSyncNotifier.exe
O4 - HKLM..Run: [QuickTime Task] "C:Program FilesQuickTimeQTTask.exe" -atboottime
O4 - HKLM..Run: [lphcnfoj0e18v] C:WINDOWSsystem32lphcnfoj0e18v.exe
O4 - HKLM..Run: [SMrhcjfoj0e18v] C:Program Filesrhcjfoj0e18vrhcjfoj0e18v.exe
O4 - HKLM..Run: [lanmanwrk.exe clean] C:WINDOWSSystem32lanmanwrk.exe clean
O4 - HKCU..Run: [ctfmon.exe] C:WINDOWSsystem32ctfmon.exe
O4 - HKCU..Run: [MSMSGS] "C:Program FilesMessengermsmsgs.exe" /background
O4 - HKCU..Run: [VoipBuster] "C:Program FilesVoipBuster.comVoipBusterVoipBuster.exe" -nosplash -minimized
O4 - HKCU..Run: [OM_Monitor] C:Program FilesOlympusOLYMPUS MasterMonitor.exe
O4 - HKCU..Run: [WMPNSCFG] C:Program FilesWindows Media PlayerWMPNSCFG.exe
O4 - HKCU..Run: [swg] C:Program FilesGoogleGoogleToolbarNotifierGoogleToolbarNotifier.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:Program FilesAdobeAcrobat 6.0Distillracrotray.exe
O4 - Global Startup: Adobe Gamma.lnk = C:Program FilesCommon FilesAdobeCalibrationAdobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:Program FilesAdobeReader 8.0Readerreader_sl.exe
O4 - Global Startup: Adobe Reader Synchronizer.lnk = C:Program FilesAdobeReader 8.0ReaderAdobeCollabSync.exe
O4 - Global Startup: ExpressServices 2000.lnk = C:Program FilesDay-Timer Organizer SHARP Editionxserv2k.exe
O8 - Extra context menu item: &Windows Live Search - res://C:Program FilesWindows Live Toolbarmsntb.dll/search.htm
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:PROGRA~1MICROS~2OFFICE11EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:Program FilesJavajre1.6.0_05binssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:Program FilesJavajre1.6.0_05binssv.dll
O9 - Extra button: PokerStars - {3AD14F0C-ED16-4e43-B6D8-661B03F6A1EF} - C:Program FilesPokerStarsPokerStarsUpdate.exe
O9 - Extra button: Bonjour - {7F9DB11C-E358-4ca6-A83D-ACC663939424} - C:Program FilesBonjourExplorerPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:PROGRA~1MICROS~2OFFICE11REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:WINDOWSNetwork Diagnosticxpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:WINDOWSNetwork Diagnosticxpnetdiag.exe
O9 - Extra button: PokerStars.net - {FA9B9510-9FCB-4ca0-818C-5D0987B47C4D} - C:Program FilesPokerStars.NETPokerStarsUpdate.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:Program FilesMessengermsmsgs.exe (file missing)
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:Program FilesMessengermsmsgs.exe (file missing)
O15 - Trusted Zone: *.westlaw.com
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=48835
O16 - DPF: {7FC1B346-83E6-4774-8D20-1A6B09B0E737} (Windows Live Photo Upload Control) - http://el-gringou.spaces.live.com/PhotoUpload/MsnPUpld.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/...189/mcfscan.cab
O23 - Service: Adobe LM Service - Adobe Systems - C:Program FilesCommon FilesAdobe Systems SharedServiceAdobelmsvc.exe
O23 - Service: Adobe Version Cue CS2 - Adobe Systems Incorporated - C:Program FilesAdobeAdobe Version Cue CS2binVersionCueCS2.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:Program FilesCommon FilesAppleMobile Device SupportbinAppleMobileDeviceService.exe
O23 - Service: ASF Agent (ASFAgent) - Intel Corporation - c:Program FilesIntelASF AgentASFAgent.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:WINDOWSsystem32Ati2evxx.exe
O23 - Service: Autodesk Licensing Service - Unknown owner - C:Program FilesCommon FilesAutodesk SharedServiceAdskScSrv.exe
O23 - Service: Bonjour Service - Apple Inc. - C:Program FilesBonjourmDNSResponder.exe
O23 - Service: Brother Popup Suspend service for Resource manager (brmfrmps) - Brother Industries, Ltd. - C:WINDOWSsystem32Brmfrmps.exe
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:WINDOWSsystem32brsvc01a.exe
O23 - Service: C-DillaSrv - C-Dilla Ltd - C:WINDOWSsystem32DRIVERSCDANTSRV.EXE
O23 - Service: Google Updater Service (gusvc) - Google - C:Program FilesGoogleCommonGoogle UpdaterGoogleUpdaterService.exe
O23 - Service: Sony SPTI Service for DVE (ICDSPTSV) - Sony Corporation - C:WINDOWSsystem32IcdSptSv.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:Program FilesCommon FilesInstallShieldDriver11Intel 32IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:Program FilesiPodbiniPodService.exe
O23 - Service: Macromedia Licensing Service - Macromedia - C:Program FilesCommon FilesMacromedia SharedServiceMacromedia Licensing.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:PROGRA~1McAfeeMSCmcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:PROGRA~1COMMON~1mcafeemnamcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:PROGRA~1McAfeeVIRUSS~1mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:PROGRA~1COMMON~1mcafeemcproxymcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:PROGRA~1McAfeeVIRUSS~1mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:PROGRA~1McAfeeVIRUSS~1mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:Program FilesMcAfeeMPFMPFSrv.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - c:Program FilesIntelPROSetWiredNCSSyncNetSvc.exe
O23 - Service: Pure Networks Net2Go Service (nmraapache) - Pure Networks, Inc. - C:Program FilesPure NetworksNetwork MagicWebServerbinnmraapache.exe
O23 - Service: Pure Networks Platform Service (nmservice) - Pure Networks, Inc. - C:Program FilesCommon FilesPure Networks SharedPlatformnmsrvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:WINDOWSsystem32nvsvc32.exe
O23 - Service: GridIron X-Factor After Effects Peer #1 (XFACTORAE1) - Unknown owner - C:Program FilesXLR8xlr8d.exe (file missing)

--
End of file - 12199 bytes

By the way, here are my symptoms:

1) I get a lot of pop-ups. Some of them are phony antivrus scanners.

2) My desktop is completely blue and reads "Warning! Spyware detected on your computer! Install an antivirus or spyware remover to clean you computer."

3) My desktop tab is missing from Control Panel > Display

4) Under Internet Explorer > Properties > General> Home Page, "Use Current" is greyed out.

I ran a full system scan with McAfee, and it hasn't gotten rid of the problem. McAfee often sends a warning to me that it found something called Joke-Bluescreen.c and gives me the option of removing it (which I do, but it comes back). I also ran SmitFraudFix a few times with no success.

I don't know howto properly use HijackThis, so I sent the log file in the first post. Please some body help me with this. Thanks in advance.

Merged posts. ~ OB

Edited by Orange Blossom, 31 July 2008 - 05:05 PM.


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#2 SNOWHITE

SNOWHITE

    missy malware magnet


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Posted 10 August 2008 - 10:15 PM

Hello and welcome to BC

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. We aim to provide the valuable service known to come from BC to every member we can, but sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

Upon completing the steps below a staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

Thanks and again sorry for the delay.

Please download Deckard's System Scanner (DSS) and save to your Desktop.
alternate download site

DSS will do the following:
  • Create a new System Restore point in Windows XP and Vista.
  • Clean your Temporary Files, Downloaded Program Files, Internet Cache Files, and empty the Recycle Bin on all drives.
  • Check some important areas of your system and produce a report for an analyst to review.
  • Automatically run HijackThis. It will also install and place a shortcut to HijackThis on your desktop if you do not already have it installed. So if HijackThis is not installed and DSS prompts you to download it, please answer yes.
You must be logged onto an account with administrator privileges when using.
  • Close all applications and windows.
  • Double-click on dss.exe to run it and follow the prompts.
  • If your anti-virus or firewall complains, please allow this script to run as it is not
    malicious.
  • When the scan is complete, two text files will open in Notepad:
    • main.txt <- this one will be maximized
    • extra.txt <- this one will be minimized
  • If not, they both can be found in the C:\Deckard\System Scanner folder.
  • Please copy (Ctrl+C) and paste (Ctrl+V) the contents of main.txt and extra.txt in your next reply.
-- When running DSS, some firewalls may warn that it is trying to access the Internet especially if your asked to download the most current version of HijackThis. Please ensure that you allow it permission to do so.
-- If you get a warning from your anti-virus while DSS is scanning, please allow DSS to continue as the scan is not harmful.


If you already preformed the steps above We still need to see the current state of the machine fresh scan and logs are still necessary

click on Start, click on Run
copy and paste the following in bold in the open window and then click OK
"%userprofile%\desktop\dss.exe" /config
This will open up DSS configuration
click on Check All
click Scan
DSS will now run again when finished
Please post back both logs that open in notepad
Main txt and extra txt



Next
Please do a scan with Kaspersky Online Scanner

Note: If you are using Windows Vista, open your browser by right-clicking on its icon and select 'Run as administrator' to perform this scan.

Click on the Accept button and install any components it needs.
  • The program will install and then begin downloading the latest definition files.
  • After the files have been downloaded on the left side of the page in the Scan section select My Computer
  • This will start the program and scan your system.
  • The scan will take a while, so be patient and let it run.
  • Once the scan is complete, click on View scan report
  • Now, click on the Save Report as button.
  • Save the file to your desktop.
  • Copy and paste that information in your next post.
Please post back with dss reports main.txt, extra.txt and Kaspersky report.

Regards
SNOWHITE
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#3 SNOWHITE

SNOWHITE

    missy malware magnet


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Posted 21 August 2008 - 04:10 AM

Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.

Thank you :thumbsup:
SNOWHITE
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