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Computer Crashes Several Times A Day


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#1 okuuni

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Posted 30 July 2008 - 08:06 PM

Hello, my computer has been crashing pretty frequently, I've run CleanUp!, Adaware, SB Search & Destroy, but it still happens. It doesn't say anything beforehand, it just turns off, then if I try to turn it back on immediately after, it will shut off a few seconds after powering up. If I wait about 20 minutes, then it will turn back on. I've noticed it especially crashes if I run certain programs, like playing a game (online or not), listening to music or using photoshop.
Thanks in advance!

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#2 Budapest

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Posted 30 July 2008 - 08:16 PM

This type of rebooting behaviour is often caused by your computer overheating. You can check your system temperatures with SpeedFan, which should give you an indication of whether your system is running too hot.

Also, I would recommend that you open your computer case and make sure all the fans are spinning okay and that there isn't an excessive amount of dust in there that would impede air flow. See the following Bleeping Computer tutorial for guidance on cleaning inside your computer.

Cleaning the Interior of your PC
The power of accurate observation is commonly called cynicism by those who haven't got it.

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#3 Albert Frankenstein

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Posted 30 July 2008 - 08:19 PM

If I wait about 20 minutes, then it will turn back on.

This is a clue that it is a heat related issue. It is possible that your processor is overheating. Clean the fan and cooling fins on the processor cooler, and all the other fans while you are at it. Another symptom of the processor overheating is that often the computer will run really slow right before it shuts down.

It is also possible that you have a failing power supply. Again, heat related, but failing none the less.

Do you get a blue screen flash when the computer shuts down? Usually when XP automatically reboots it is because Windows recieved an error. We need to make a change to a setting on your computer so we can find out exactly what the error is.

Go to:
Start > right click My Computer > Properties > Advanced > Startup and Recovery Settings
and uncheck Automatically Restart. Now when Windows receives an error it will show you a blue screen.

Blue screens are often called 'Blue Screens of Death' (or BSOD) by users, and 'Stop Messages' by Microsoft. We need to know the exact message you see when you get the blue screen. We especially are looking for a set of letters and numbers about half way down the page that take this format:

0x0000008e

This is usually followed by a set of 4 simliar numbers in parenthasis. For now we just need the first set of letter and numbers (before the numbers in the parenthasis).

This will help you diagnose why you are getting the stop messages, if in fact you are getting them. If you computer is simply overheating, then you probably won't see the blue screen.

Let us know if any of this makes sense. I mean, you are the one that can look inside your computer to see if the fans are running and if they are clean, etc.

Good luck!
ALBERT FRANKENSTEIN
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Currently home chillin' with the fam and my two dogs!


#4 okuuni

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Posted 30 July 2008 - 11:04 PM

Hello, thanks for the tips, I'm going to try cleaning out the inside of it. I don't get any blue screens, btw. It just shuts off. Thanks for the links as well.

#5 dc3

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Posted 30 July 2008 - 11:32 PM

We have a good tutorial on cleaning your computer, you can read it here.

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#6 usasma

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Posted 31 July 2008 - 08:07 AM

Please follow Albert's suggestions for disabling the Automatic Restart. This will often reveal Blue Screens that are otherwise un-noticed (and it won't affect anything else).
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