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Please Help, Infected, But Don't Know With What!


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3 replies to this topic

#1 Mike Okun

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Posted 30 July 2008 - 08:03 PM

Hi hopefully someone here can assist me... I'm stuck.
I opened a link in a non-solicited email, I know stupid. Now I'm paying for it.
My McAfee activated and said it deleted a Trojan... I'm attaching a view of the McAfee log... see what happened on the 30th.

Though McAfee seems to have caught it, my desk top has turned blue with the Warning Spyware has been detected on your computer... message.

Please help, what do I do?

Thanks in advance.
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Edited by Mike Okun, 30 July 2008 - 08:03 PM.


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#2 harrythook

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Posted 30 July 2008 - 08:08 PM

Hey Mike,
The program winfixer thats in that screenshot is a variant of some old malware thats still floating around.
Read this:
http://www.bleepingcomputer.com/forums/t/18610/how-to-remove-winfixer-virtumonde-msevents-trojanvundob/

See if that helps.

Harry

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THE FIGHT AGAINST MALWARE

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#3 Mike Okun

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Posted 31 July 2008 - 05:38 PM

Nope didn't work.
I tried both methods listed in the thread.
Any other ideas?


Thanks in advance.

#4 boopme

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Posted 31 July 2008 - 05:44 PM

Are you running XP ?
I may suggest you scan with this frrom safe mode.
Also temporarily disable McAfee during the scan.

Download and scan with SUPERAntiSpyware Free for Home Users
  • Double-click SUPERAntiSpyware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download and unzip them from here.)
  • Under "Configuration and Preferences", click the Preferences button.
  • Click the Scanning Control tab.
  • Under Scanner Options make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen.
  • Back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan.
  • Click "Next" to start the scan. Please be patient while it scans your computer.
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes".
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

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