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Msn Virus.


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5 replies to this topic

#1 samuel3

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Posted 30 July 2008 - 07:11 PM

Well yep, my sister has a MSN virus, ive scanned with AVG 8.0, Spybot S&D and Ad-ware
Does anyone know how to get rid of it?

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#2 boopme

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Posted 30 July 2008 - 08:01 PM

Hello, please do this but ..Only for Operating System: Windows XP/2K (tool must be run in Safe Mode)

Download MsnCleaner.zip
Save the file to the desktop.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Start by double-clicking MsnCleaner.exe .
Then the Analyze button.
A report will be created after the scan and will be saved to C:\MsnCleaner.txt.
If it finds an infection, click the Delete button.
Reboot the PC
Then post the contents of MsnCleaner.txt in your next reply.

Follow this by using SDFix. The instructions are here in our Tutorial.
When completed a report will automatically be saved in the SDFix folder as Report.txt.
Copy and paste the contents of that Report in your next reply.

Tutorial .. How to use SDFix
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#3 samuel3

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Posted 06 August 2008 - 03:27 PM

Im affraid this hasnt work, my sister still has the virus:|

#4 quietman7

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Posted 06 August 2008 - 08:12 PM

What program is alerting you to the infection?
Did the program provide a specific file name associated with this malware threat and if so, where is it located (full file path) at on your system?
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#5 samuel3

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Posted 07 August 2008 - 07:16 PM

No im on my MSN account, and i see my sister's msn account log on and sends out a link (thats how it spreads) then her account signs off.

The program that boopme provided me with found 2 threats and removed them but some reason they came back :\ or didnt 100% delete.

Edited by samuel3, 07 August 2008 - 07:18 PM.


#6 quietman7

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Posted 07 August 2008 - 09:35 PM

This infection will require further investigation. Before that can be done you will need you to create and post a hijackthis log.

Please read the pinned topic titled "Preparation Guide For Use Before Posting A Hijackthis Log" and complete all the steps. There are instructions for downloading and running Deckard's System Scanner (DSS) which will create a hijackthis log for you, or automatically download and install the most current version of HijackThis if it's not already installed on your computer.

When you have done that, post your log in the HijackThis Logs and Malware Removal forum, NOT here, for assistance by the HJT Team Experts. A member of the Team will walk you through, step by step, on how to clean your computer. If you post your log back in this thread, the response from the HJT Team will be delayed because your post will have to be moved. This means it will fall in line behind any others posted that same day.

Start a new topic, give it a relevant title and post your log along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. An expert will analyze your log and reply with instructions advising you what to fix. After doing this, we would appreciate if you post a link to your log back here so we know that your getting help from the HJT Team.

Please be patient. It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT "bump" your post or make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.
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