Posted 31 July 2008 - 08:25 AM
First, the driver instance ID that you cited is for a Creative Sound Blaster card - but your motherboard has built in Realtek sound. Which are you trying to enable?
If it's the Realtek, then it's likely that the drivers for your sound card don't have the KB888111 update packaged with them.
To fix this:
1) Uninstall the sound driver that's currently installed
2) Obtain either the KB88111 update (difficult to do), or obtain a driver from the manufacturer of your system/sound card.
3) Install the KB88111 update first (if you go that route), reboot, then install the Realtek driver.
If it's the Sound Blaster, did your system come with an additional sound card installed?
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