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Event Viewer - What To Do


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#1 crzyallday0514

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Posted 29 July 2008 - 05:50 PM

:flowers: These days that's how I feel. First, I'll list what I've done to find out where the problems are.

1) Device Mgr. - no problems

2) Have McAfee as my anti-virus protection and said I didn't need to defrag but did a Quick Clean

3) Tried to do a Dell diagnostic & I couldn't find the IDE CD-ROM device, told me device would be in the Boot Device menu, wasn't, clicked F2 System Setup & the boot sequence said only devices that are preceded by a number are bootable (the Space key controls whether a particular device is bootable). No idea what I was doing and couldn't make any sense of what it told me. Since I was there I looked through the list and some drives were set to Off when the default was supposed to be On. (Did this last week so now am real confused what really happened tho I wrote everything down). Changed Drive 1: Sata-2 to On because that was the default (should I change that back?)...Drive details unknown (their words) I think it was my CD or DVD drive that's why I changed it. Note: Kinda thought I knew what I was doing when I changed it but now I doubt it.

4) Ran Deckards' System Scan but not sure what it is I can get from that. I D/L it since being on this site so not sure yet what all that does. It generates nice logs tho.

5) Ran McAfee scan, Uniblue SpyEraser, Uniblue RegistryBooster2, SpeedUpMyPC3, Malwarebytes' anti-malware -- no problems

Went into Event Viewer after reading a post re same and have tons of Warnings & Errors both in Applications & System. I copied both logs keeping only the warnings & errors. Some of them were all on me but a number of them I'm concerned about. I was reading WINDOWS Help files re event logs and it said that they needed to be archived in log format (.evt). What I need to know is what do I need to do to post the logs in here after I figure out how to archive them. The Help file also said that I could search the event to find other instances of the same event or to judge the frequency of an error. When I was looking through them, a large # were the same event. It said things like my system could crash and other ominous warnings that made me sick to my tummy. Thanks to this site I might never have gone into it. I'm leaving Saturday for R&R on the beach in San Diego for a week so will get this to you as soon as I hear something. Thanks ahead of time. :thumbsup: I've been shouting all over town about this site and how great it is especially for a person who knows just a little above nothing.

"Music expresses that which cannot be said
and on which it is impossible to be silent."
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#2 crzyallday0514

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Posted 12 August 2008 - 05:07 PM

I just was sure I was going to get an answer to this while I was away. I am now back from vacation and would really, really appreciate a response because I'm afraid something is going to happen to my system if I don't check these error msgs out. If someone could tell me how to put these together in a format that will benefit someone to do troubleshooting, I will surely do it. Someone told me not to take things seriously, which I am doing my best to follow, but when reading the help file it said Error - significant problems, such as a loss of data or loss of functions, have a sneaking suspicion that this may be one of those things to take seriously. :thumbsup: Thanks for any help you can give me. P.S. I need a smiley on his knees (does he have knees?) with his hands clasped in supplication.

"Music expresses that which cannot be said
and on which it is impossible to be silent."
-Victor Hugo


#3 garmanma

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Posted 12 August 2008 - 07:00 PM

Just copy and paste
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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#4 nigglesnush85

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Posted 12 August 2008 - 07:05 PM

If you double click on each problem entry a new window will open, in the top right there are up and down arrows and a copy to clipboard button.
Click this button and then paste into a reply.
Regards,

Alan.

#5 crzyallday0514

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Posted 14 August 2008 - 02:49 PM

Well, thought I could do this....1st can't figure out how to copy&paste in event viewer...ok, figured that out...but before I go through this, want to make sure this is what ya'll want because it is a LOT of stuff. I'm going to find the duplicates so that I only copy one of each. Will get all my ducks in a row so to speak before I send more and wait for a response from someone. Don't want to make this more complicated than it feels right now.

Application

Event Type: Error
Event Source: McLogEvent
Event Category: None
Event ID: 5022
Date: 7/28/2008
Time: 8:55:27 AM
User: NT AUTHORITY\SYSTEM
Computer: D7NVDK91
Description:
MCSCAN32 Engine Initialisation failed. Engine returned error : 3

"Music expresses that which cannot be said
and on which it is impossible to be silent."
-Victor Hugo


#6 nigglesnush85

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Posted 14 August 2008 - 03:05 PM

Thats fine,
the first error...
MCSCAN32 is part of Mcaffee suite or AV, this error indicates that it was unable to start correctly. Re-installing the program may solve this issue.
Regards,

Alan.

#7 crzyallday0514

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Posted 14 August 2008 - 03:23 PM

Duh, just saw I'm talking to the same person. So, should I not send the ones that are duplicates (should be able to tell by the info)? Is it better to send the Application or System ones first? Should I stick with the error msgs in both Application and System and after that is done send over the warnings since there are so many? This is going to take some time I know. Unfortunately, won't be able to just stay at computer all the time.

"Music expresses that which cannot be said
and on which it is impossible to be silent."
-Victor Hugo


#8 nigglesnush85

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Posted 14 August 2008 - 03:40 PM

Thats fine, Its probably best if you paste them here.

As for the order, It doesn't really matter, as long as the information is there.
Regards,

Alan.

#9 crzyallday0514

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Posted 14 August 2008 - 07:08 PM

Alan, may have read msg wrong. Heads spinning going back & forth between topics. Put warnings into the "Safely Remove Hardware" topic. Am going to put errors here. If need to put warnings in here let me know and will copy them over. Thanks for your help.

----------------
2 errors in Application:

Event Type: Error
Event Source: ACW_DE
Event Category: (1)
Event ID: 2
Date: 7/27/2008
Time: 10:28:25 PM
User: N/A
Computer: D7NVDK91
Description:
The description for Event ID ( 2 ) in Source ( ACW_DE ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: Application has encountered error.
/common/fetchacw.aspx?file=cf;1033;acwresource , An error occurred in the secure channel support
.
------------------
21 errors same in Application:

Event Type: Error
Event Source: EventSystem
Event Category: (50)
Event ID: 4609
Date: 7/21/2008
Time: 2:45:40 PM
User: N/A
Computer: D7NVDK91
Description:
The COM+ Event System detected a bad return code during its internal processing. HRESULT was C0000005 from line 44 of d:\qxp_slp\com\com1x\src\events\tier1\eventsystemobj.cpp. Please contact Microsoft Product Support Services to report this error.

-----------------
NOTE: Some of these application errors & application hangs may be duplicates but got confused when looking at the event id's and fault buckets.

Event Type: Error
Event Source: Application Hang
Event Category: None
Event ID: 1001
Date: 7/15/2008
Time: 11:55:21 AM
User: N/A
Computer: D7NVDK91
Description:
Fault bucket 452615105.

Data:
0000: 42 75 63 6b 65 74 3a 20 Bucket:
0008: 34 35 32 36 31 35 31 30 45261510
0010: 35 0d 0a 5..
----------------

Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 7/15/2008
Time: 11:55:17 AM
User: N/A
Computer: D7NVDK91
Description:
Hanging application explorer.exe, version 6.0.2900.3156, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 48 61 6e 67 ion Hang
0010: 20 20 65 78 70 6c 6f 72 explor
0018: 65 72 2e 65 78 65 20 36 er.exe 6
0020: 2e 30 2e 32 39 30 30 2e .0.2900.
0028: 33 31 35 36 20 69 6e 20 3156 in
0030: 68 75 6e 67 61 70 70 20 hungapp
0038: 30 2e 30 2e 30 2e 30 20 0.0.0.0
0040: 61 74 20 6f 66 66 73 65 at offse
0048: 74 20 30 30 30 30 30 30 t 000000
0050: 30 30 00
-------------------

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1001
Date: 7/15/2008
Time: 11:41:32 AM
User: N/A
Computer: D7NVDK91
Description:
Fault bucket 128659324.

Data:
0000: 42 75 63 6b 65 74 3a 20 Bucket:
0008: 31 32 38 36 35 39 33 32 12865932
0010: 34 0d 0a 4..
-----------------

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 7/15/2008
Time: 11:41:24 AM
User: N/A
Computer: D7NVDK91
Description:
Faulting application helpctr.exe, version 5.1.2600.2180, faulting module ntdll.dll, version 5.1.2600.2180, fault address 0x000118d0.

Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 68 65 6c ure hel
0018: 70 63 74 72 2e 65 78 65 pctr.exe
0020: 20 35 2e 31 2e 32 36 30 5.1.260
0028: 30 2e 32 31 38 30 20 69 0.2180 i
0030: 6e 20 6e 74 64 6c 6c 2e n ntdll.
0038: 64 6c 6c 20 35 2e 31 2e dll 5.1.
0040: 32 36 30 30 2e 32 31 38 2600.218
0048: 30 20 61 74 20 6f 66 66 0 at off
0050: 73 65 74 20 30 30 30 31 set 0001
0058: 31 38 64 30 0d 0a 18d0..
------------------

Event Type: Error
Event Source: Application Hang
Event Category: None
Event ID: 1001
Date: 7/15/2008
Time: 11:19:58 AM
User: N/A
Computer: D7NVDK91
Description:
Fault bucket 767637487.

Data:
0000: 42 75 63 6b 65 74 3a 20 Bucket:
0008: 37 36 37 36 33 37 34 38 76763748
0010: 37 0d 0a 7..
--------------

Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 7/15/2008
Time: 11:19:51 AM
User: N/A
Computer: D7NVDK91
Description:
Hanging application iexplore.exe, version 7.0.6000.16674, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 48 61 6e 67 ion Hang
0010: 20 20 69 65 78 70 6c 6f iexplo
0018: 72 65 2e 65 78 65 20 37 re.exe 7
0020: 2e 30 2e 36 30 30 30 2e .0.6000.
0028: 31 36 36 37 34 20 69 6e 16674 in
0030: 20 68 75 6e 67 61 70 70 hungapp
0038: 20 30 2e 30 2e 30 2e 30 0.0.0.0
0040: 20 61 74 20 6f 66 66 73 at offs
0048: 65 74 20 30 30 30 30 30 et 00000
0050: 30 30 30 000
------------------

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1001
Date: 7/13/2008
Time: 6:12:32 PM
User: N/A
Computer: D7NVDK91
Description:
Fault bucket 842185534.

Data:
0000: 42 75 63 6b 65 74 3a 20 Bucket:
0008: 38 34 32 31 38 35 35 33 84218553
0010: 34 0d 0a 4..
------------------------

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 7/13/2008
Time: 6:12:25 PM
User: N/A
Computer: D7NVDK91
Description:
Faulting application dmx.exe, version 3.5.0.0, faulting module unknown, version 0.0.0.0, fault address 0x0cea6f1c.

Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 64 6d 78 ure dmx
0018: 2e 65 78 65 20 33 2e 35 .exe 3.5
0020: 2e 30 2e 30 20 69 6e 20 .0.0 in
0028: 75 6e 6b 6e 6f 77 6e 20 unknown
0030: 30 2e 30 2e 30 2e 30 20 0.0.0.0
0038: 61 74 20 6f 66 66 73 65 at offse
0040: 74 20 30 63 65 61 36 66 t 0cea6f
0048: 31 63 0d 0a 1c..
----------------------

Event Type: Error
Event Source: Application Hang
Event Category: None
Event ID: 1001
Date: 7/12/2008
Time: 11:30:20 AM
User: N/A
Computer: D7NVDK91
Description:
Fault bucket 126833367.

Data:
0000: 42 75 63 6b 65 74 3a 20 Bucket:
0008: 31 32 36 38 33 33 33 36 12683336
0010: 37 0d 0a 7..
---------------------

Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 7/12/2008
Time: 11:30:17 AM
User: N/A
Computer: D7NVDK91
Description:
Hanging application HelpCtr.exe, version 5.1.2600.2180, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 48 61 6e 67 ion Hang
0010: 20 20 48 65 6c 70 43 74 HelpCt
0018: 72 2e 65 78 65 20 35 2e r.exe 5.
0020: 31 2e 32 36 30 30 2e 32 1.2600.2
0028: 31 38 30 20 69 6e 20 68 180 in h
0030: 75 6e 67 61 70 70 20 30 ungapp 0
0038: 2e 30 2e 30 2e 30 20 61 .0.0.0 a
0040: 74 20 6f 66 66 73 65 74 t offset
0048: 20 30 30 30 30 30 30 30 0000000
0050: 30 0
--------------------

Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 7/6/2008
Time: 7:46:28 PM
User: N/A
Computer: D7NVDK91
Description:
Hanging application hh.exe, version 5.2.3790.2453, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 48 61 6e 67 ion Hang
0010: 20 20 68 68 2e 65 78 65 hh.exe
0018: 20 35 2e 32 2e 33 37 39 5.2.379
0020: 30 2e 32 34 35 33 20 69 0.2453 i
0028: 6e 20 68 75 6e 67 61 70 n hungap
0030: 70 20 30 2e 30 2e 30 2e p 0.0.0.
0038: 30 20 61 74 20 6f 66 66 0 at off
0040: 73 65 74 20 30 30 30 30 set 0000
0048: 30 30 30 30 0000
-------------------

Event Type: Error
Event Source: Application Hang
Event Category: None
Event ID: 1001
Date: 7/6/2008
Time: 7:39:41 PM
User: N/A
Computer: D7NVDK91
Description:
Fault bucket 203158677.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 42 75 63 6b 65 74 3a 20 Bucket:
0008: 32 30 33 31 35 38 36 37 20315867
0010: 37 0d 0a 7..
----------------------

Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 7/6/2008
Time: 7:39:33 PM
User: N/A
Computer: D7NVDK91
Description:
Hanging application hh.exe, version 5.2.3790.2453, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 48 61 6e 67 ion Hang
0010: 20 20 68 68 2e 65 78 65 hh.exe
0018: 20 35 2e 32 2e 33 37 39 5.2.379
0020: 30 2e 32 34 35 33 20 69 0.2453 i
0028: 6e 20 68 75 6e 67 61 70 n hungap
0030: 70 20 30 2e 30 2e 30 2e p 0.0.0.
0038: 30 20 61 74 20 6f 66 66 0 at off
0040: 73 65 74 20 30 30 30 30 set 0000
0048: 30 30 30 30 0000
---------------------

Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 7/6/2008
Time: 7:36:24 PM
User: N/A
Computer: D7NVDK91
Description:
Hanging application hh.exe, version 5.2.3790.2453, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 48 61 6e 67 ion Hang
0010: 20 20 68 68 2e 65 78 65 hh.exe
0018: 20 35 2e 32 2e 33 37 39 5.2.379
0020: 30 2e 32 34 35 33 20 69 0.2453 i
0028: 6e 20 68 75 6e 67 61 70 n hungap
0030: 70 20 30 2e 30 2e 30 2e p 0.0.0.
0038: 30 20 61 74 20 6f 66 66 0 at off
0040: 73 65 74 20 30 30 30 30 set 0000
0048: 30 30 30 30 0000
------------------------
I will send the System Errors later. Thanks.

"Music expresses that which cannot be said
and on which it is impossible to be silent."
-Victor Hugo


#10 nigglesnush85

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Posted 14 August 2008 - 07:34 PM

Thats fine,

I would just check the RAM first, using http://www.memtest.org/#downiso some of the problems look like damaged system files and others look like problems with the RAM.
Regards,

Alan.

#11 crzyallday0514

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Posted 20 August 2008 - 04:54 PM

Been having a good ole time with a migraine since the middle of last week. Read your response...went to link...sorry..WHAT??? Which should I download? Don't have floppy drive which is only thing understand besides the zip file.

#12 nigglesnush85

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Posted 20 August 2008 - 04:57 PM

Its not a very well put together page. Try http://oca.microsoft.com/en/windiag.asp instead.
Regards,

Alan.

#13 crzyallday0514

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Posted 20 August 2008 - 05:44 PM

Just have 1 ? to ask. Do I get a pay increase after doing this, or...at the very least...a certificate of commendation? OMG people really do this for a living? And what...ya'll do this for grins? This will obviously take some time. Should obviously wait until this is done to send the rest of the errors I have? :wacko:

#14 usasma

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Posted 20 August 2008 - 06:19 PM

My pay was doubled when I became a moderator - so I can afford to give half of it to you when all this is done.

Let's get the calculator out.....

Hmmm.... of $0 = .....

:thumbsup: :flowers:
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#15 crzyallday0514

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Posted 20 August 2008 - 08:18 PM

You is one funny man..Excuse me, but I assume you is a man by the picture...tho' in this day and age you could and probably are deceiving the masses...the masses being me...and BTW thanks for the detailed explanation, you definitely have the Knack. :bowdown: :bowdown:




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