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Makin Me Crazy!


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#1 010010Andi

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Posted 29 July 2008 - 02:58 PM

Ok so... I'm working on my moms computer. Its an older HP with XP Home edition as the O/S im not unfamilier with the O/S its the only one I use. Well everytime she starts up I get this error code exactly. "Exception Processing Message c0000013. Parameters 75b6bf7c 475b6bfc 75b6bf7c" This has happened before. I thought it was a bad sector on the hard drive so I bought a new one installed it upgraded the ram reinstalled the O/S and everything was fine for a while. She has so much pointless crap on here like second life and increadimail... I am thiking its a user error. Can someone tell me what this may be, or where its comming from? :thumbsup:

Thank you

ANDI

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#2 Animal

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Posted 29 July 2008 - 03:33 PM

Seems with a google search on this error it can be any of or a combination of many multiple issues. But the most common I found is associated with quicktime or even Itunes if that is installed.

If Quicktime is installled you will need to clear the "recent" cache.

There is a few mentions of Dit.exe causing this problem as well.

Hope this gives you something to start working with. Good Luck.

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#3 010010Andi

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Posted 29 July 2008 - 04:14 PM

ok i just tried it im still getting it.. so weird i dunno wtf it is :thumbsup: no itunes i know she has quick time im going to try and uninstall it.

#4 010010Andi

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Posted 29 July 2008 - 04:32 PM

Ok i figured it out what it was was that lightening struck this morning and didnt do any major damage but scrambled the bios a little .. and the reason i got it before is bcause there was an update in the bios for hp i guess since her computer was purchased. Thanks tho!

#5 Animal

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Posted 29 July 2008 - 06:52 PM

Thanks for posting a reply about your solution. That particular error would have been quite difficult to track down seeing all the various possibilities. Glad you have the fix for it. Thanks again for letting us know.

The Internet is so big, so powerful and pointless that for some people it is a complete substitute for life.
Andrew Brown (1938-1994)


A learning experience is one of those things that say, "You know that thing you just did? Don't do that." Douglas Adams (1952-2001)


"Imagination is more important than knowledge. Knowledge is limited. Imagination circles the world." Albert Einstein (1879-1955)


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