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#1 atalouwlo

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Posted 29 July 2008 - 01:20 PM

when i open the page of explorer, i got a black screenshot < c:programfiles/google/ google toolbar notifier/googletoolbar notifier.exe
is that a trojan??? what should i do

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#2 quietman7

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Posted 29 July 2008 - 02:29 PM

google toolbar notifier.exe appears to be related to the Google Toolbar. I have not heard of complaints involving a black screenshot as you are describing. As the first step I suggest you review the Google Toolbar Known Issues.

If you don't find anything that helps, contact the Google Support Team and ask them so that they can investigate.

Edited by quietman7, 29 July 2008 - 02:31 PM.

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#3 atalouwlo

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Posted 31 July 2008 - 04:41 PM

hi i tried to look on that website, i didnt find any info about my problem, and clicking on any page explorer will turn on this black window on my desktop ! it is so weird and my pc is slower.. what can i do?

#4 quietman7

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Posted 31 July 2008 - 07:43 PM

If you didn't find anything under known issues, contact the Support Team directly. I'm not sure what's going on.
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#5 atalouwlo

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Posted 01 August 2008 - 01:03 PM

hey again the avast antivirus found this malware or virus:
Win32:Trojan-gen {Other}
c:\windows\system32\logon.exe

#6 quietman7

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Posted 01 August 2008 - 02:52 PM

Did avast successfully remove that file and did it resolve the browser issue?

F-Secure shows an older infection known as the IRC-Worm.fagot copied itself to the system32 folder with various files to include logon.exe.

The above changes usually severely damage Windows operating system and it has to be reinstalled.


If that's what you had, then I suspect you'd have a lot more issues then your reported here. Its not uncommon for malware to use similar names and be a totally different type of infection.
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#7 atalouwlo

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Posted 01 August 2008 - 03:28 PM

i downloaded xotspySE, i scanned my pc and it shows that i hav Agent QW Trojan(type registry value) and BACKDOOR VANBOT AX TROJAN(type registry value and File) can u help me to remove it?

#8 quietman7

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Posted 01 August 2008 - 03:41 PM

XoftSpy is a program that was previously listed as a rogue product on the Rogue/Suspect Anti-Spyware Products List because of concerns with False positives, questionable license terms, and the use of aggressive, deceptive advertising, including exploitation of the name "Spybot". It has since been delisted but in my opinion it is not a very effective program compared to others with a proven track record. Therefore, I'm not sure if you really have a backdoor or not.

To be safe and due to what nature of the infection you found thus far, I recommend further investigation. Before that can be done you will need you to create and post a hijackthis log.

Please read the pinned topic titled "Preparation Guide For Use Before Posting A Hijackthis Log" and complete all the steps. There are instructions for downloading and running Deckard's System Scanner (DSS) which will create a hijackthis log for you, or automatically download and install the most current version of HijackThis if it's not already installed on your computer.

When you have done that, post your log in the HijackThis Logs and Malware Removal forum, NOT here, for assistance by the HJT Team Experts. A member of the Team will walk you through, step by step, on how to clean your computer. If you post your log back in this thread, the response from the HJT Team will be delayed because your post will have to be moved. This means it will fall in line behind any others posted that same day.

Start a new topic, give it a relevant title and post your log along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. An expert will analyze your log and reply with instructions advising you what to fix. After doing this, we would appreciate if you post a link to your log back here so we know that your getting help from the HJT Team.

Please be patient. It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT "bump" your post or make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.
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#9 atalouwlo

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Posted 01 August 2008 - 03:52 PM

i thank you for ur assistance and for ur infos.. i will do follow ur steps and post the hijack log on sunday :s i am tired it is midnight in lebanon and im busy tom, thanks again
nataly




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