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Virus Alert!


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6 replies to this topic

#1 Der Gothmann

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Posted 29 July 2008 - 12:15 PM

I have recently managed to get my girlfriend's laptop infected with the virus - only apparently indentifiable - as "VIRUS ALERT!"
I am unsure how this happened and currently fear for my life...

I have done all that I can do to isolate the laptop from going haywire but I am still unable to access "All Programs", the C-Drive or the D-Drive.
The virus has set itself up as the administrator and disabled the Task Manager, Desktop properties and deleted all system restore points prior to the date the laptop was infected.
It almost instantly removed Antivirus 2008, stopped Live Update, stopped AVG from updating and the words "VIRUS ALERT!" sit in the clock window mocking me vehemently.

I have managed to stop the virus from connecting to the net and downloading fake antivirus software and it is no longer popping up little windows reccomending sites for me to try and download MORE fake software.

Norton Antivirus seems - ironically - to be the only software that is being vaguely helpfull, as it is mopping up all of the virus's trail of destruction, but nothing so far is able to detect the little specemin itself.

I have an up-to-date copy of HijackThis but I am not sure how to decipher anything it's telling me, (it's all geek to me, ha ha ha... sorry.)

I have only 26 days in which to solve this problem or my life may be forfeit... (She says she's going to chop off my kneecaps.)
There are various items on the laptop which are irreplaceable as they were only very recently placed there and we have not had enough time to back them up yet so, Formatting the hard drive is the last resort of a dying man.

I hereby throw down the gauntlet to you, I have every confidence you can help.

Devin

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#2 garmanma

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Posted 29 July 2008 - 12:52 PM

You need to be moved to Am I Infected?
I shall do so now
Good luck
Mark
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#3 DaChew

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Posted 29 July 2008 - 01:10 PM

Is this XP or Vista?

Can you boot to safe mode? Have you tried a norton's scan from safe mode?

http://www.malwareremoval.com/tutorials/safemodeboot.php
Chewy

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#4 Der Gothmann

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Posted 29 July 2008 - 04:46 PM

Ah yes...
It is XP I am using.
Sorry about that!
Probably a very important point I failed to make!

I shall attempt to boot it into safemode now...

#5 KaraOkay

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Posted 29 July 2008 - 11:08 PM

Please post if you get it fixed. I'm on a Windows XP with the same issues. Right now I'm running Microsoft Malicious Software Removal Tool AND McAfee VirusScan - so I haven't checked out booting in safe mode yet.

it says VIRUS ALERT! after the clock AND after every file
it took over administrator abilities
i have no access to control panel
it keeps wanting me to download add'l bogus software
it also changes my default ie homepage.....

Oh, please post if you get it fixed!

#6 Mr.Kenedy

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Posted 29 July 2008 - 11:41 PM

Was your screen has all red color and a line said :"Your privacy is in danger" ?

#7 quietman7

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Posted 30 July 2008 - 08:23 AM

Please print out and follow the instructions for using SDFix in BC's self-help tutorial "How to use SDFix". This program is for Windows 2000/XP ONLY.
-- When using this tool, you must use the Administrator's account or an account with "Administrative rights"
-- Disconnect from the Internet and temporarily disable your anti-virus and any anti-malware real time protection before performing a scan.

When done, the SDFix report log will open in notepad and automatically be saved in the SDFix folder as Report.txt. Please copy and paste the contents of Report.txt in your next reply. Be sure to renable you anti-virus and and other security programs before connecting to the Internet.

To fix the policy restrictions created by this infection, please open the SDFix folder or download XP_CodecRepair.inf and save it to your desktop. <- for Windows XP ONLY.
  • Right-click on XP_CodecRepair.inf and select Install from the Context menu.
  • Note: To download the .inf file, go to File, choose "Save page as" All Files and save XP_CodecRepair.inf to your desktop.
  • Then log off or reboot to apply the changes.
Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Reagardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
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