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Please Help! Error Message Keep Appear When I Use Ie, Vista


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#1 shadyaftermath

shadyaftermath

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Posted 29 July 2008 - 07:15 AM

Hi everyone, I've got some serious problem with this message when trying to install .exe file. :thumbsup:

" Attention, hp! Some dangerous viruses detected in your system. Windows Vista ™ Home Premium files corrupted.
This may lead to the destruction of important files in c:\Windows. Download protection software now"


I really want to know how to fix this problem, so I searched for the solution and come up with this forum (now I have to use Safari instead of Internet Explorer because that message keep popped up everytime I use it T_T and now it appear to pop up everywhere even when I browse My Document).

I've seen many similar topics about this problem and got some help from you guys. So I hope you guys will kindly help me out with this too. :flowers:

edit:
here are some additional questions:
1. what spyware/malware am I infected?
2. any suggestion method or program that helps me fix this problem? ex: adaware or any spyware/malware program I can use


I have Hijackthis log files and will PM to whoever wants to help.

Thanks in advance,
Saza

Edited by Orange Blossom, 29 July 2008 - 06:01 PM.
Move to more appropriate forum. ~ OB


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#2 Guest_superbird_*

Guest_superbird_*

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Posted 30 July 2008 - 04:23 AM

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on Download_mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.




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