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Webhancer Spyware


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#1 janaphillips

janaphillips

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Posted 29 July 2008 - 12:53 AM

I'm not too sophisticated about certain procedures so I always ask before trying something that I'm not sure of. I have Windows XP Home edition and recently realized I had spyware on my system (messages in notification area and pop ups such as PC Privacy Cleaner). First I used Adware but kept getting "system has recovered from a serious error" message so I removed it. Then I used SpyHunter which did a decent job in providing a list of spyware files including gomyron, asm.exe, pgs.exe, whagent.exe, and whsurvey.exe. I ran a regedit function and deleted the files from the locations indicated. I also deleted a couple of other files which may have caused an error because I lost the ability to access Add/Remove Programs in the Control Panel. So I used Registry Fix, did a reboot, and now everything appears to be working fine. However, I did a Find function in the Registry Editor and found another set of webHancer files in a different directory: <HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SharedTools\MSConfig\startupreg> There are two listed folders: webHancer Agent and webHancer Survey Companion and they both contain 6 files each. Is it safe to just delete these two folders from the Registry Editor or could their deletion cause a problem and/or just show up somewhere else? Is it absolutely necessary to run a Spyware Removal program to get rid of spyware? If so, is there one which is free and doesn't cause system problems? Please keep replies as "geekless" as possible as my technical computer knowledge is somewhat limited. Thank you so much.

Jana Phillips

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