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Please Help! A Lot Wrong.


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2 replies to this topic

#1 jamespcon

jamespcon

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Posted 29 July 2008 - 12:34 AM

I was hoping someone could please help me with my laptop. I think there may be a lot wrong with it and has been for a while. I can't seem to open Adobe files, as when I try, the computer freezes. When I delete it deletes permanently, nothing goes to Recycle Bin, nor can I click on Recycle Bin. I can't install my camera's drivers. The memory seems to be wiped out completely immediately, i.e. I have to click that warning everytime I want to view files in the C: drive or any folder & there is no history of my recently opened programs in the start menu. Also, it's just generally really slow. Please find below my DSS Log:


Deckard's System Scanner v20071014.68
Run by Administrator on 2008-07-29 02:55:53
Computer is in Normal Mode.
--------------------------------------------------------------------------------

Total Physical Memory: 254 MiB (512 MiB recommended).


-- HijackThis (run as Administrator.exe) ---------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:56:44 AM, on 7/29/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Program Files\Secure Clean PC\erasrv.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Java\jre1.5.0_02\bin\jucheck.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Administrator\Desktop\dss.exe
C:\PROGRA~1\TRENDM~1\HIJACK~1\ADMINI~1.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - Default URLSearchHook is missing
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: HP Print Clips - {053F9267-DC04-4294-A72C-58F732D338C0} - C:\Program Files\HP\Smart Web Printing\hpswp_framework.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [wlanutil_ASIL] C:\Program Files\LanExpress\WlanASIL\Utility\WlanASIL.exe -hide
O4 - HKLM\..\Run: [Lexmark 4200 Series] "C:\Program Files\Lexmark 4200 Series\lxbmbmgr.exe"
O4 - HKLM\..\Run: [FaxCenterServer4_in_1] "C:\Program Files\Lexmark 4200 Series\Fax\fm3032.exe" /s
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: HP Clipbook - {58ECB495-38F0-49cb-A538-10282ABF65E7} - C:\Program Files\HP\Smart Web Printing\hpswp_extensions.dll
O9 - Extra button: HP Smart Select - {700259D7-1666-479a-93B1-3250410481E8} - C:\Program Files\HP\Smart Web Printing\hpswp_extensions.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: avgrsstx.dll
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: AVG8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Eraser Service (EraserThread) - Unknown owner - C:\Program Files\Secure Clean PC\erasrv.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE

--
End of file - 5670 bytes

-- Files created between 2008-06-29 and 2008-07-29 -----------------------------

2008-07-29 01:01:43 260272 --a------ C:\cmldr
2008-07-29 01:01:32 0 d-------- C:\cmdcons
2008-07-29 00:59:25 68096 --a------ C:\WINDOWS\zip.exe
2008-07-29 00:59:25 49152 --a------ C:\WINDOWS\VFind.exe
2008-07-29 00:59:25 212480 --a------ C:\WINDOWS\swxcacls.exe <Not Verified; SteelWerX; SteelWerX Extended Configurator ACLists>
2008-07-29 00:59:25 136704 --a------ C:\WINDOWS\swsc.exe <Not Verified; SteelWerX; SteelWerX Service Controller>
2008-07-29 00:59:25 161792 --a------ C:\WINDOWS\swreg.exe <Not Verified; SteelWerX; SteelWerX Registry Editor>
2008-07-29 00:59:25 80412 --a------ C:\WINDOWS\grep.exe
2008-07-29 00:59:25 89504 --a------ C:\WINDOWS\fdsv.exe <Not Verified; Smallfrogs Studio; >
2008-07-29 00:49:29 98816 --a------ C:\WINDOWS\sed.exe
2008-07-29 00:36:43 0 d-------- C:\Program Files\RegCleaner
2008-07-28 23:38:00 0 d-------- C:\KODAK
2008-07-27 15:33:36 4792 --a------ C:\logfile


-- Find3M Report ---------------------------------------------------------------

2008-07-29 02:31:43 0 d-------- C:\Program Files\Java
2008-07-29 01:05:38 0 d-------- C:\Program Files\Common Files
2008-07-28 22:56:34 0 d-------- C:\Program Files\Common Files\Kodak
2008-07-27 15:19:00 0 d-------- C:\Program Files\Kodak
2008-07-19 18:05:29 0 d-------- C:\Program Files\Apple Software Update
2008-06-26 16:56:30 139759 --a------ C:\WINDOWS\hpoins15.dat
2008-06-26 16:33:12 0 d-------- C:\Program Files\HP
2008-06-26 16:32:34 0 d-------- C:\WINDOWS\system32\config\systemprofile\Application Data\HPAppData
2008-06-26 16:27:41 0 d-------- C:\Program Files\Common Files\HP
2008-06-26 16:26:34 0 d-------- C:\Program Files\Common Files\Hewlett-Packard
2008-06-21 15:50:23 0 d-------- C:\Program Files\iTunes
2008-06-21 15:49:28 0 d-------- C:\Program Files\iPod
2008-06-21 15:44:51 0 d-------- C:\Program Files\Bonjour
2008-06-21 15:43:16 0 d-------- C:\Program Files\QuickTime
2008-06-17 23:21:25 0 d-------- C:\Program Files\LanExpress
2008-06-17 23:20:48 0 d-------- C:\Program Files\My Downloads
2008-06-15 01:52:01 0 d-------- C:\Program Files\SUPERAntiSpyware
2008-06-15 01:51:56 0 d-------- C:\WINDOWS\system32\config\systemprofile\Application Data\SUPERAntiSpyware.com
2008-06-15 01:51:04 0 d-------- C:\Program Files\Common Files\Wise Installation Wizard
2008-06-15 01:34:47 0 d-------- C:\Program Files\AVG
2008-06-15 01:23:26 0 d-------- C:\Program Files\Lavasoft
2008-06-15 00:25:42 0 d-------- C:\Program Files\Yahoo!
2008-06-15 00:24:45 0 d-------- C:\Program Files\Viewpoint
2008-06-15 00:22:37 0 d-------- C:\Program Files\Windows Media Bonus Pack for Windows XP
2008-06-15 00:22:00 0 d-------- C:\Program Files\Winamp
2008-06-15 00:01:53 0 d-------- C:\Program Files\Common Files\Adobe
2008-06-14 23:54:20 6623 --a----c- C:\WINDOWS\mozver.dat


-- Registry Dump ---------------------------------------------------------------

*Note* empty entries & legit default entries are not shown


[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{0347C33E-8762-4905-BF09-768834316C61}]
03/02/2007 04:52 PM 1298024 -ra------ C:\Program Files\HP\Smart Web Printing\hpswp_printenhancer.dll

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{053F9267-DC04-4294-A72C-58F732D338C0}]
03/02/2007 04:52 PM 177768 -ra------ C:\Program Files\HP\Smart Web Printing\hpswp_framework.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="C:\WINDOWS\System32\igfxtray.exe" [08/20/2004 03:55 PM]
"HotKeysCmds"="C:\WINDOWS\System32\hkcmd.exe" [08/20/2004 03:51 PM]
"wlanutil_ASIL"="C:\Program Files\LanExpress\WlanASIL\Utility\WlanASIL.exe" [08/30/2004 11:45 AM]
"Lexmark 4200 Series"="C:\Program Files\Lexmark 4200 Series\lxbmbmgr.exe" [01/16/2004 06:04 AM]
"FaxCenterServer4_in_1"="C:\Program Files\Lexmark 4200 Series\Fax\fm3032.exe" [01/22/2004 11:59 AM]
"NeroCheck"="C:\WINDOWS\system32\NeroCheck.exe" [11/23/2007 07:56 PM]
"Adobe Reader Speed Launcher"="C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [01/11/2008 10:16 PM]
"AVG8_TRAY"="C:\PROGRA~1\AVG\AVG8\avgtray.exe" [07/06/2008 05:15 PM]
"MSConfig"="C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe" [08/04/2004 01:56 AM]
"QuickTime Task"="C:\Program Files\QuickTime\QTTask.exe" [05/27/2008 10:50 AM]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [06/02/2008 11:13 AM]
"HP Software Update"="C:\Program Files\HP\HP Software Update\HPWuSchd2.exe" [03/11/2007 09:34 PM]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe" [06/10/2008 04:27 AM]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SUPERAntiSpyware"="C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe" [05/28/2008 10:33 AM]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"DisableRegistryTools"=0 (0x0)
"HideLegacyLogonScripts"=0 (0x0)
"HideLogoffScripts"=0 (0x0)
"RunLogonScriptSync"=1 (0x1)
"RunStartupScriptSync"=0 (0x0)
"HideStartupScripts"=0 (0x0)

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\system]
"HideLegacyLogonScripts"=0 (0x0)
"HideLogoffScripts"=0 (0x0)
"RunLogonScriptSync"=1 (0x1)
"RunStartupScriptSync"=0 (0x0)
"HideStartupScripts"=0 (0x0)

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= C:\Program Files\SUPERAntiSpyware\SASSEH.DLL [05/13/2008 10:13 AM 77824]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
C:\Program Files\SUPERAntiSpyware\SASWINLO.dll 04/19/2007 01:41 PM 294912 C:\Program Files\SUPERAntiSpyware\SASWINLO.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"appinit_dlls"=avgrsstx.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\aawservice]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\vds]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{533C5B84-EC70-11D2-9505-00C04F79DEAF}]
@="Volume shadow copy"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users.WINDOWS^Start Menu^Programs^Startup^Adobe Reader Speed Launch.lnk]
path=C:\Documents and Settings\All Users.WINDOWS\Start Menu\Programs\Startup\Adobe Reader Speed Launch.lnk
backup=C:\WINDOWS\pss\Adobe Reader Speed Launch.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users.WINDOWS^Start Menu^Programs^Startup^InterVideo WinCinema Manager.lnk]
path=C:\Documents and Settings\All Users.WINDOWS\Start Menu\Programs\Startup\InterVideo WinCinema Manager.lnk
backup=C:\WINDOWS\pss\InterVideo WinCinema Manager.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users.WINDOWS^Start Menu^Programs^Startup^Kodak EasyShare software.lnk]
path=C:\Documents and Settings\All Users.WINDOWS\Start Menu\Programs\Startup\Kodak EasyShare software.lnk
backup=C:\WINDOWS\pss\Kodak EasyShare software.lnkCommon Startup


[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\00ERSRRRNKY]
C:\Program Files\Secure Clean PC\eraser.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AIM]
C:\Program Files\AIM\aim.exe -cnetwait.odl

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\dlmMgr]
"C:\Program Files\Common Files\Adobe\ESD\AdobeDownloadManager.exe" restart=1

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
"C:\Program Files\iTunes\iTunesHelper.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\KernelFaultCheck]
%systemroot%\system32\dumprep 0 -k

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS]
"C:\Program Files\Messenger\msmsgs.exe" /background

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NeroFilterCheck]
C:\WINDOWS\system32\NeroCheck.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
"C:\Program Files\QuickTime\qttask.exe" -atboottime

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TkBellExe]
"C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12 Pml Driver HPZ12 Net Driver HPZ12
hpdevmgmt hpqcxs08 hpqddsvc




-- End of Deckard's System Scanner: finished at 2008-07-29 02:58:37 ------------





Thank you.

Edited by jamespcon, 29 July 2008 - 02:01 AM.


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#2 don77

don77

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Posted 08 August 2008 - 09:53 PM

Hello and welcome to BC

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. We aim to provide the valuable service known to come from BC to every member we can, but sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

Upon completing the steps below a staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

Thanks and again sorry for the delay.

Please download Deckard's System Scanner (DSS) and save to your Desktop.
alternate download site

DSS will do the following:
  • Create a new System Restore point in Windows XP and Vista.
  • Clean your Temporary Files, Downloaded Program Files, Internet Cache Files, and empty the Recycle Bin on all drives.
  • Check some important areas of your system and produce a report for an analyst to review.
  • Automatically run HijackThis. It will also install and place a shortcut to HijackThis on your desktop if you do not already have it installed. So if HijackThis is not installed and DSS prompts you to download it, please answer yes.
You must be logged onto an account with administrator privileges when using.
  • Close all applications and windows.
  • Double-click on dss.exe to run it and follow the prompts.
  • If your anti-virus or firewall complains, please allow this script to run as it is not
    malicious.
  • When the scan is complete, two text files will open in Notepad:
    • main.txt <- this one will be maximized
    • extra.txt <- this one will be minimized
  • If not, they both can be found in the C:\Deckard\System Scanner folder.
  • Please copy (Ctrl+C) and paste (Ctrl+V) the contents of main.txt and extra.txt in your next reply.
-- When running DSS, some firewalls may warn that it is trying to access the Internet especially if your asked to download the most current version of HijackThis. Please ensure that you allow it permission to do so.
-- If you get a warning from your anti-virus while DSS is scanning, please allow DSS to continue as the scan is not harmful.


If you already preformed the steps above We still need to see the current state of the machine fresh scan and logs are still necessary

click on Start, click on Run
copy and paste the following in bold in the open window and then click OK
"%userprofile%\desktop\dss.exe" /config
This will open up DSS configuration
click on Check All
click Scan
DSS will now run again when finished
Please post back both logs that open in notepad
Main txt and extra txt



Next
Please do a scan with Kaspersky Online Scanner

Note: If you are using Windows Vista, open your browser by right-clicking on its icon and select 'Run as administrator' to perform this scan.

Click on the Accept button and install any components it needs.
  • The program will install and then begin downloading the latest definition files.
  • After the files have been downloaded on the left side of the page in the Scan section select My Computer
  • This will start the program and scan your system.
  • The scan will take a while, so be patient and let it run.
  • Once the scan is complete, click on View scan report
  • Now, click on the Save Report as button.
  • Save the file to your desktop.
  • Copy and paste that information in your next post.


#3 don77

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Posted 13 August 2008 - 08:05 PM

Due to the lack of feedback, this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team
a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.




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