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about:blank and slow startup


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12 replies to this topic

#1 T-bone77

T-bone77

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Posted 16 April 2005 - 02:35 AM

Hi,

I am having problems with my system each time I reboot resetting the default web page to about:blank. I've also noticed that my system has started taking a very long time to boot up lately. I've run Adaware and Spybot and CWShredder. Any help is appreciated!

-----------------------------------------------------------------------

Logfile of HijackThis v1.99.1
Scan saved at 12:33:15 AM, on 4/16/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\csrss.exe
C:\WINNT\System32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\System32\Ati2evxx.exe
C:\WINNT\System32\drivers\CDAC11BA.EXE
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\hidserv.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
C:\PROGRA~1\Prodigy\PRODIG~1\app\pppoeservice.exe
C:\PROGRA~1\Prodigy\PRODIG~1\app\EnterNetDUN.Exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\stisvc.exe
C:\WINNT\system32\ZONELABS\vsmon.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\System32\mspmspsv.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\ZONELABS\minilog.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\atiptaxx.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\Program Files\Java\j2re1.4.2_01\bin\jusched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Multimedia Card Reader\shwicon2k.exe
C:\PROGRA~1\PRODINET\BIN\PIDUNHK.EXE
C:\PROGRA~1\PRODINET\BIN\piaxorb.exe
C:\QUICKENW\QWDLLS.EXE
C:\Program Files\Microsoft Broadband Networking\MSBNTray.exe
C:\Program Files\InterMute\SpySubtract\SpySub.exe
C:\Program Files\Handspring\HOTSYNC.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = ;*oracle.com;<local>
R3 - URLSearchHook: (no name) - {625CFAD5-0794-E27C-F418-06C6318018B8} - Trayz.dll (file missing)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: SideStep Browser Helper - {08351227-6472-43BD-8A40-D9221FF1C4CE} - C:\WINNT\Downloaded Program Files\SbCIe027.dll
O2 - BHO: Name - {09828905-0873-49B5-B204-7C7523B01B30} - C:\WINNT\system32\mswoy.dll (file missing)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Name - {58ED7989-DE5F-439B-A7EC-E4329EB230EA} - C:\WINNT\system32\mswoy.dll (file missing)
O2 - BHO: Name - {84CDD4B8-8997-468D-BC8B-D1B4E318E616} - C:\WINNT\system32\mswoy.dll (file missing)
O2 - BHO: Webster Toolbar - {9E1128F1-53FA-11d5-8490-0048548030CA} - C:\WINNT\Downloaded Program Files\m-wtoolbar.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Merriam-Webster - {9E1128F1-53FA-11D5-8490-0048548030CA} - C:\WINNT\Downloaded Program Files\m-wtoolbar.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [ProfileCopier] "C:\Program Files\Profile Copier\ProfileCopier.exe"
O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp3\winampa.exe"
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_01\bin\jusched.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Sunkist2k] C:\Program Files\Multimedia Card Reader\shwicon2k.exe
O4 - HKLM\..\Run: [PiDunHk] "C:\PROGRA~1\PRODINET\BIN\PIDUNHK.EXE"
O4 - HKLM\..\Run: [StatusCheck] uio.exe
O4 - HKLM\..\Run: [startman] browsebar.exe
O4 - HKCU\..\Run: [AboutTime Setup] regedit /s "C:\Program Files\AboutTime\setup.reg"
O4 - HKCU\..\Run: [AboutTime TimeServer] C:\Program Files\AboutTime\abouttime.exe
O4 - HKCU\..\Run: [Handy Backup 3.9] C:\Program Files\Novosoft\Handy Backup\hbagent.exe -logon
O4 - HKCU\..\Run: [killall] teqq32.exe
O4 - HKCU\..\Run: [TRPT] teqq32.exe
O4 - HKCU\..\Run: [mozilla-text] xwiz.exe
O4 - Startup: HotSync Manager.lnk = C:\Program Files\Handspring\HOTSYNC.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: EPSON Background Monitor.lnk = C:\ESM2\STMS.exe
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\QUICKENW\bagent.exe
O4 - Global Startup: Quicken Startup.lnk = C:\QUICKENW\QWDLLS.EXE
O4 - Global Startup: Billminder.lnk = C:\QUICKENW\billmind.exe
O4 - Global Startup: ItsDeductiblePopUp.lnk = C:\Program Files\ItsDeductible\ItsDeductible.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: ItsDeductible7PopUp.lnk = C:\Program Files\ItsDeductible7\ItsD7.exe
O4 - Global Startup: Microsoft Broadband Networking.lnk = C:\Program Files\Microsoft Broadband Networking\MSBNTray.exe
O4 - Global Startup: SpySubtract.lnk = C:\Program Files\InterMute\SpySubtract\SpySub.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Collegiate &Dictionary - C:\Program files\Merriam-Webster Toolbar\dictionary.htm
O8 - Extra context menu item: Collegiate &Thesaurus - C:\Program files\Merriam-Webster Toolbar\thesaurus.htm
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: SideStep - {3E230861-5C87-11D3-A1C6-00105A1B41B8} - C:\WINNT\Downloaded Program Files\SbCIe027.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Merriam-Webster - {BAC53F31-6090-11d5-8497-0048548030CA} - C:\WINNT\Downloaded Program Files\m-wtoolbar.dll
O9 - Extra button: Microsoft AntiSpyware helper - {2B11982C-FF06-4841-864E-472522F00946} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {2B11982C-FF06-4841-864E-472522F00946} - (no file) (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.prodigy.net
O15 - Trusted Zone: http://gsi.oraclecorp.com
O16 - DPF: {4EE301F2-2A6A-4BE0-9FBD-97CDAA40E3E4} - http://i1img.com/images/nocache/copilot/i1...etup1.0.0.5.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/bcd48c1...all/xscan53.cab
O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} (Yahoo! Audio UI1) - http://chat.yahoo.com/cab/yacsui.cab
O16 - DPF: {8EDAD21C-3584-4E66-A8AB-EB0E5584767D} - http://toolbar.google.com/data/GoogleActivate.cab
O16 - DPF: {928626A3-6B98-11CF-90B4-00AA00A4011F} (SurroundVideoCtrl Object) - http://carpoint.msn.com/Components/Ocx/SurVid/MSSurVid.cab
O16 - DPF: {93B32602-A185-498B-9EA2-0518EBE72DE3} (MSN Money Portfolio Manager) - http://fdl.msn.com/public/investor/v13/invinstl.exe
O16 - DPF: {963BE66B-121D-4E6C-BF9F-1A774D9A2E41} (MSN Money Charting) - http://moneycentral.msn.com/cabs/pmupdate2.exe
O16 - DPF: {AA59BA6E-B44F-4514-AB3C-0C1DD2306FC3} (MSN Money Charting) - http://fdl.msn.com/public/investor/v12/invinstl.exe
O16 - DPF: {C72242D0-3AB5-453D-842C-8A3C9AC0838D} - http://download.sidestep.com/get/k00719/sb027.cab
O16 - DPF: {DF6A0F17-0B1E-11D4-829D-00C04F6843FE} (Microsoft Office Tools on the Web Control) - http://dgl.microsoft.com/downloads/outc.cab
O16 - DPF: {F798683C-FE05-436C-B0FF-35B9122E9787} - http://www.m-w.com/tools/toolbar/cabs/m-w.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = us.oracle.com
O17 - HKLM\System\CCS\Services\Tcpip\..\{2C9510CF-47B4-4181-BD14-511BA0E51EB6}: NameServer = 69.50.188.180,195.225.176.37
O17 - HKLM\System\CCS\Services\Tcpip\..\{38C1591B-3A29-4262-8909-FCF816CC33B0}: NameServer = 69.50.188.180,195.225.176.37
O17 - HKLM\System\CCS\Services\Tcpip\..\{984752A2-4DE8-49C9-BD76-1462DFDE064C}: NameServer = 69.50.188.180,195.225.176.37
O17 - HKLM\System\CCS\Services\Tcpip\..\{E70004F1-A267-422F-A6EB-5053B3B831EF}: NameServer = 69.50.188.180,195.225.176.37
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = us.oracle.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = us.oracle.com
O17 - HKLM\System\CS1\Services\Tcpip\..\{2C9510CF-47B4-4181-BD14-511BA0E51EB6}: NameServer = 69.50.188.180,195.225.176.37
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = us.oracle.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: SearchList = us.oracle.com
O17 - HKLM\System\CS2\Services\Tcpip\..\{2C9510CF-47B4-4181-BD14-511BA0E51EB6}: NameServer = 69.50.188.180,195.225.176.37
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = us.oracle.com
O20 - Winlogon Notify: NavLogon - C:\WINNT\System32\NavLogon.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINNT\System32\Ati2evxx.exe
O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINNT\System32\drivers\CDAC11BA.EXE
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: TrueVector Basic Logging Client (minilog) - Zone Labs Inc. - C:\WINNT\system32\ZONELABS\minilog.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
O23 - Service: PPPoE Service (PPPoEService) - Unknown owner - C:\PROGRA~1\Prodigy\PRODIG~1\app\pppoeservice.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. - C:\WINNT\system32\ZONELABS\vsmon.exe

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#2 T-bone77

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Posted 16 April 2005 - 01:38 PM

Another related problem: After performing a Google search and clicking on a results link, my browser tends to jump through the link to a different "search" page for various companies including Topfinder and Sepro (and I think a couple others).

#3 OldTimer

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Posted 16 April 2005 - 11:42 PM

Hello T-bone77 and welcome to the BC forums. After reviewing your log I see a few items that require our attention. Please proceed with the following steps in order.

Step #1

Start HijackThis and click the Scan button to perform a scan. Look for the following items and click in the checkbox in front of each item to select it:R3 - URLSearchHook: (no name) - {625CFAD5-0794-E27C-F418-06C6318018B8} - Trayz.dll (file missing)
O2 - BHO: SideStep Browser Helper - {08351227-6472-43BD-8A40-D9221FF1C4CE} - C:\WINNT\Downloaded Program Files\SbCIe027.dll
O2 - BHO: Name - {09828905-0873-49B5-B204-7C7523B01B30} - C:\WINNT\system32\mswoy.dll (file missing)
O2 - BHO: Name - {58ED7989-DE5F-439B-A7EC-E4329EB230EA} - C:\WINNT\system32\mswoy.dll (file missing)
O2 - BHO: Name - {84CDD4B8-8997-468D-BC8B-D1B4E318E616} - C:\WINNT\system32\mswoy.dll (file missing)
O4 - HKLM\..\Run: [StatusCheck] uio.exe
O4 - HKLM\..\Run: [startman] browsebar.exe
O4 - HKCU\..\Run: [killall] teqq32.exe
O4 - HKCU\..\Run: [TRPT] teqq32.exe
O4 - HKCU\..\Run: [mozilla-text] xwiz.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: SideStep - {3E230861-5C87-11D3-A1C6-00105A1B41B8} - C:\WINNT\Downloaded Program Files\SbCIe027.dll
O9 - Extra button: Microsoft AntiSpyware helper - {2B11982C-FF06-4841-864E-472522F00946} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {2B11982C-FF06-4841-864E-472522F00946} - (no file) (HKCU)
O16 - DPF: {4EE301F2-2A6A-4BE0-9FBD-97CDAA40E3E4} - http://i1img.com/images/nocache/copilot/i1...etup1.0.0.5.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{2C9510CF-47B4-4181-BD14-511BA0E51EB6}: NameServer = 69.50.188.180,195.225.176.37
O17 - HKLM\System\CCS\Services\Tcpip\..\{38C1591B-3A29-4262-8909-FCF816CC33B0}: NameServer = 69.50.188.180,195.225.176.37
O17 - HKLM\System\CCS\Services\Tcpip\..\{984752A2-4DE8-49C9-BD76-1462DFDE064C}: NameServer = 69.50.188.180,195.225.176.37
O17 - HKLM\System\CCS\Services\Tcpip\..\{E70004F1-A267-422F-A6EB-5053B3B831EF}: NameServer = 69.50.188.180,195.225.176.37
O17 - HKLM\System\CS1\Services\Tcpip\..\{2C9510CF-47B4-4181-BD14-511BA0E51EB6}: NameServer = 69.50.188.180,195.225.176.37
O17 - HKLM\System\CS2\Services\Tcpip\..\{2C9510CF-47B4-4181-BD14-511BA0E51EB6}: NameServer = 69.50.188.180,195.225.176.37

Now close ALL open windows except HijackThis and click the Fix Checked button to finish the repair.

Step #2

We need to make sure all hidden files are showing so please:
  • Click Start.
  • Open My Computer.
  • Select the Tools menu and click Folder Options.
  • Select the View tab.
  • Under the Hidden files and folders heading select Show hidden files and folders.
  • Uncheck the Hide protected operating system files (recommended) option.
  • Click Yes to confirm.
  • Click OK.
Find the following files/folders and delete them (don't worry if they are already gone):C:\WINNT\Downloaded Program Files\SbCIe027.dll
C:\WINNT\system32\mswoy.dll
uio.exe (search for this file and delete all instances - see the note below regarding searching in XP)
browsebar.exe (search for this file and delete all instances - see the note below regarding searching in XP)
teqq32.exe (search for this file and delete all instances - see the note below regarding searching in XP)
xwiz.exe (search for this file and delete all instances - see the note below regarding searching in XP)

Windows XP's search feature is a little different. When you click on 'All files and folders' on the left pane, click on the 'More advanced options' at the bottom. Make sure that Search system folders, Search hidden files and folders, and Search subfolders are checked.

Step #3

Download CleanUp! and install it. Start CleanUp! and click on the CleanUp! button. Let it run to completion. It may take a few minutes depending on the size of your hard drive so be patient.

Step #4

OK. Reboot your computer normally, start HijackThis and perform a new scan. Post your new log file back here along with details of any problems you encountered performing the above steps using the Add Reply button and I will review it when it comes in.

OT
I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
OldTimer

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#4 T-bone77

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Posted 17 April 2005 - 12:26 AM

Thanks for the response, OldTimer. I performed all the steps without problem (fyi, didn't find any of the files in Step 2) and here is the resulting log after restarting my system. Any further steps required?

----------------------------------------------------------------------------------------

Logfile of HijackThis v1.99.1
Scan saved at 10:22:56 PM, on 4/16/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\csrss.exe
C:\WINNT\System32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\System32\Ati2evxx.exe
C:\WINNT\System32\drivers\CDAC11BA.EXE
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\hidserv.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
C:\PROGRA~1\Prodigy\PRODIG~1\app\pppoeservice.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\stisvc.exe
C:\WINNT\system32\ZONELABS\vsmon.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\System32\mspmspsv.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\ZONELABS\minilog.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\atiptaxx.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\Program Files\Java\j2re1.4.2_01\bin\jusched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Multimedia Card Reader\shwicon2k.exe
C:\PROGRA~1\PRODINET\BIN\PIDUNHK.EXE
C:\PROGRA~1\PRODINET\BIN\piaxorb.exe
C:\QUICKENW\QWDLLS.EXE
C:\Program Files\Microsoft Broadband Networking\MSBNTray.exe
C:\Program Files\InterMute\SpySubtract\SpySub.exe
C:\Program Files\Handspring\HOTSYNC.EXE
C:\HijackThis\HijackThis.exe
C:\Program Files\Microsoft Broadband Networking\MSBNUpdate.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = ;*oracle.com;<local>
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Webster Toolbar - {9E1128F1-53FA-11d5-8490-0048548030CA} - C:\WINNT\Downloaded Program Files\m-wtoolbar.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Merriam-Webster - {9E1128F1-53FA-11D5-8490-0048548030CA} - C:\WINNT\Downloaded Program Files\m-wtoolbar.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [ProfileCopier] "C:\Program Files\Profile Copier\ProfileCopier.exe"
O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp3\winampa.exe"
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_01\bin\jusched.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Sunkist2k] C:\Program Files\Multimedia Card Reader\shwicon2k.exe
O4 - HKLM\..\Run: [PiDunHk] "C:\PROGRA~1\PRODINET\BIN\PIDUNHK.EXE"
O4 - HKCU\..\Run: [AboutTime Setup] regedit /s "C:\Program Files\AboutTime\setup.reg"
O4 - HKCU\..\Run: [AboutTime TimeServer] C:\Program Files\AboutTime\abouttime.exe
O4 - HKCU\..\Run: [Handy Backup 3.9] C:\Program Files\Novosoft\Handy Backup\hbagent.exe -logon
O4 - Startup: HotSync Manager.lnk = C:\Program Files\Handspring\HOTSYNC.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: EPSON Background Monitor.lnk = C:\ESM2\STMS.exe
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\QUICKENW\bagent.exe
O4 - Global Startup: Quicken Startup.lnk = C:\QUICKENW\QWDLLS.EXE
O4 - Global Startup: Billminder.lnk = C:\QUICKENW\billmind.exe
O4 - Global Startup: ItsDeductiblePopUp.lnk = C:\Program Files\ItsDeductible\ItsDeductible.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: ItsDeductible7PopUp.lnk = C:\Program Files\ItsDeductible7\ItsD7.exe
O4 - Global Startup: Microsoft Broadband Networking.lnk = C:\Program Files\Microsoft Broadband Networking\MSBNTray.exe
O4 - Global Startup: SpySubtract.lnk = C:\Program Files\InterMute\SpySubtract\SpySub.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Collegiate &Dictionary - C:\Program files\Merriam-Webster Toolbar\dictionary.htm
O8 - Extra context menu item: Collegiate &Thesaurus - C:\Program files\Merriam-Webster Toolbar\thesaurus.htm
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Merriam-Webster - {BAC53F31-6090-11d5-8497-0048548030CA} - C:\WINNT\Downloaded Program Files\m-wtoolbar.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.prodigy.net
O15 - Trusted Zone: http://gsi.oraclecorp.com
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/bcd48c1...all/xscan53.cab
O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} (Yahoo! Audio UI1) - http://chat.yahoo.com/cab/yacsui.cab
O16 - DPF: {8EDAD21C-3584-4E66-A8AB-EB0E5584767D} - http://toolbar.google.com/data/GoogleActivate.cab
O16 - DPF: {928626A3-6B98-11CF-90B4-00AA00A4011F} (SurroundVideoCtrl Object) - http://carpoint.msn.com/Components/Ocx/SurVid/MSSurVid.cab
O16 - DPF: {93B32602-A185-498B-9EA2-0518EBE72DE3} (MSN Money Portfolio Manager) - http://fdl.msn.com/public/investor/v13/invinstl.exe
O16 - DPF: {963BE66B-121D-4E6C-BF9F-1A774D9A2E41} (MSN Money Charting) - http://moneycentral.msn.com/cabs/pmupdate2.exe
O16 - DPF: {AA59BA6E-B44F-4514-AB3C-0C1DD2306FC3} (MSN Money Charting) - http://fdl.msn.com/public/investor/v12/invinstl.exe
O16 - DPF: {C72242D0-3AB5-453D-842C-8A3C9AC0838D} - http://download.sidestep.com/get/k00719/sb027.cab
O16 - DPF: {DF6A0F17-0B1E-11D4-829D-00C04F6843FE} (Microsoft Office Tools on the Web Control) - http://dgl.microsoft.com/downloads/outc.cab
O16 - DPF: {F798683C-FE05-436C-B0FF-35B9122E9787} - http://www.m-w.com/tools/toolbar/cabs/m-w.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = us.oracle.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = us.oracle.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = us.oracle.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = us.oracle.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: SearchList = us.oracle.com
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = us.oracle.com
O20 - Winlogon Notify: NavLogon - C:\WINNT\System32\NavLogon.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINNT\System32\Ati2evxx.exe
O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINNT\System32\drivers\CDAC11BA.EXE
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: TrueVector Basic Logging Client (minilog) - Zone Labs Inc. - C:\WINNT\system32\ZONELABS\minilog.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
O23 - Service: PPPoE Service (PPPoEService) - Unknown owner - C:\PROGRA~1\Prodigy\PRODIG~1\app\pppoeservice.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. - C:\WINNT\system32\ZONELABS\vsmon.exe

#5 OldTimer

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Posted 17 April 2005 - 09:23 AM

Hey T-bone77. Things are looking better. I would like to run 1 more check before we finish up so please:

Download rkfiles.zip and unzip it to its own permanent folder.

Important! Reboot in SAFE MODE !!

Start in Safe Mode Using the F8 method:
  • Restart the computer in Safe Mode.
  • As soon as BIOS is loaded begin tapping the F8 key until the Advanced Options menu appears.
  • Use the arrow keys to select the Safe Mode menu item.
  • Press the Enter key.
Locte the rkfiles.bat file and double-click it to run it. It will start scanning your computer and could take a little while so be patient. When the DOS window closes, reboot back to normal mode.

Post the contents of C:\log.txt back here and I will review it when it comes in.

OT
I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
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#6 T-bone77

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Posted 17 April 2005 - 01:03 PM

Ok, I followed those instructions and here is the result. Please note that my browser is still getting defaulted to About:Blank when I rebooted. Thanks.

-----------------------------------------------------------------------------------------

C:\RKFiles

PLEASE NOTE THAT ALL FILES FOUND BY THIS METHOD ARE NOT BAD FILES, THERE MIGHT BE LEGIT FILES LISTED AND PLEASE BE CAREFUL WHILE FIXING. IF YOU ARE UNSURE OF WHAT IT IS LEAVE THEM ALONE.
Files Found in system Folder............
------------------------
C:\WINNT\system32\ms0b920b.dll: UPX!
C:\WINNT\system32\audissrp.exe: UPX!
C:\WINNT\system32\diantzpt.exe: UPX!
C:\WINNT\system32\autodmfp.exe: UPX!
C:\WINNT\system32\chkntfsfat.exe: UPX!
C:\WINNT\system32\dskrfuoui.dll: UPX!
C:\WINNT\system32\Dwapilib.tlb: dwProvSpec2

Files Found in all users startup Folder............
------------------------
Files Found in all users windows Folder............
------------------------
Finished
bye

#7 OldTimer

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Posted 17 April 2005 - 05:47 PM

Hi T-bone77. Yup, there they are. Ok, please follow these steps in order:

Step #1

Navigate to c:\winnt\system32\ and search for these 2 files:ms0b920b.da0
ms0b920b.cfg

If you find them we will add them to the list below.

Step #2

Download the Pocket Killbox.

Unzip the contents of KillBox.zip to a convenient location and then double-click on KillBox.exe to launch the program.

Step #3

If you found the dao and cfg files then highlight the lines below and press the Ctrl key and the C key at the same time to copy them to the clipboard:C:\WINNT\system32\ms0b920b.dll
C:\WINNT\system32\audissrp.exe
C:\WINNT\system32\diantzpt.exe
C:\WINNT\system32\autodmfp.exe
C:\WINNT\system32\chkntfsfat.exe
C:\WINNT\system32\dskrfuoui.dll
C:\WINNT\system32\Dwapilib.tlb
C:\WINNT\system32\ms0b920b.da0
C:\WINNT\system32\ms0b920b.cfg

and if you did not find those 2 files then copy the lines below to the clipboard:C:\WINNT\system32\ms0b920b.dll
C:\WINNT\system32\audissrp.exe
C:\WINNT\system32\diantzpt.exe
C:\WINNT\system32\autodmfp.exe
C:\WINNT\system32\chkntfsfat.exe
C:\WINNT\system32\dskrfuoui.dll
C:\WINNT\system32\Dwapilib.tlb

Now go to the Killbox application and click on the File and then the [/b]Paste from Clipboard[/b] menu item. In the Full Path of File to Delete box you should see the first file. If you dropdown that box you should see the rest of them. Make sure that they are all there.

Click on the Delete on Reboot] option and then click on the red circle with a white 'X' in to to delete the files. Killbox will tell you that all listed files will be deleted on next reboot, click YES. When it asks if you would like to Reboot now, click YES. If you get a "PendingFileRenameOperations Registry Data has been Removed by External Process!" message then just restart manually.

You system will reboot now.

After rebooting, you could get alot of error messages when applications start because these files were linked to Explorer.exe. That is normal.

Step #4

Now open Internet Explorer and go to the eTrust Antivirus Web Scanner and perform a scan. This will repair the applicaiton errors that you are receiving and clean up the rest of the infection.

Step #5

OK. Reboot your computer normally, start HijackThis and perform a new scan. Post your new log file back here along with details of any problems you encountered performing the above steps using the [b]Add Reply
button and I will review it when it comes in.

OT
I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
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#8 T-bone77

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Posted 17 April 2005 - 09:17 PM

Ok, performed all steps as instructed. about:blank did not come up as my default browser page this time so that is a good sign. Please take a look at my HJT log below and advise if any further action is necessary. Thanks for all the expert advise.

-----------------------------------------------------------------------------------------

Logfile of HijackThis v1.99.1
Scan saved at 7:12:46 PM, on 4/17/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\csrss.exe
C:\WINNT\System32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\System32\Ati2evxx.exe
C:\WINNT\System32\drivers\CDAC11BA.EXE
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\hidserv.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
C:\PROGRA~1\Prodigy\PRODIG~1\app\pppoeservice.exe
C:\PROGRA~1\Prodigy\PRODIG~1\app\EnterNetDUN.Exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\stisvc.exe
C:\WINNT\system32\ZONELABS\vsmon.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\Explorer.EXE
C:\WINNT\System32\mspmspsv.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\ZONELABS\minilog.exe
C:\WINNT\system32\atiptaxx.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\Program Files\Common Files\Real\Update_OB\realevent.exe
C:\Program Files\Java\j2re1.4.2_01\bin\jusched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Multimedia Card Reader\shwicon2k.exe
C:\PROGRA~1\PRODINET\BIN\PIDUNHK.EXE
C:\PROGRA~1\PRODINET\BIN\piaxorb.exe
C:\QUICKENW\QWDLLS.EXE
C:\Program Files\Microsoft Broadband Networking\MSBNTray.exe
C:\Program Files\InterMute\SpySubtract\SpySub.exe
C:\Program Files\Handspring\HOTSYNC.EXE
C:\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bleepingcomputer.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = ;*oracle.com;<local>
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Webster Toolbar - {9E1128F1-53FA-11d5-8490-0048548030CA} - C:\WINNT\Downloaded Program Files\m-wtoolbar.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Merriam-Webster - {9E1128F1-53FA-11D5-8490-0048548030CA} - C:\WINNT\Downloaded Program Files\m-wtoolbar.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [ProfileCopier] "C:\Program Files\Profile Copier\ProfileCopier.exe"
O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp3\winampa.exe"
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_01\bin\jusched.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Sunkist2k] C:\Program Files\Multimedia Card Reader\shwicon2k.exe
O4 - HKLM\..\Run: [PiDunHk] "C:\PROGRA~1\PRODINET\BIN\PIDUNHK.EXE"
O4 - HKCU\..\Run: [AboutTime Setup] regedit /s "C:\Program Files\AboutTime\setup.reg"
O4 - HKCU\..\Run: [AboutTime TimeServer] C:\Program Files\AboutTime\abouttime.exe
O4 - HKCU\..\Run: [Handy Backup 3.9] C:\Program Files\Novosoft\Handy Backup\hbagent.exe -logon
O4 - Startup: HotSync Manager.lnk = C:\Program Files\Handspring\HOTSYNC.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: EPSON Background Monitor.lnk = C:\ESM2\STMS.exe
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\QUICKENW\bagent.exe
O4 - Global Startup: Quicken Startup.lnk = C:\QUICKENW\QWDLLS.EXE
O4 - Global Startup: Billminder.lnk = C:\QUICKENW\billmind.exe
O4 - Global Startup: ItsDeductiblePopUp.lnk = C:\Program Files\ItsDeductible\ItsDeductible.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: ItsDeductible7PopUp.lnk = C:\Program Files\ItsDeductible7\ItsD7.exe
O4 - Global Startup: Microsoft Broadband Networking.lnk = C:\Program Files\Microsoft Broadband Networking\MSBNTray.exe
O4 - Global Startup: SpySubtract.lnk = C:\Program Files\InterMute\SpySubtract\SpySub.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Collegiate &Dictionary - C:\Program files\Merriam-Webster Toolbar\dictionary.htm
O8 - Extra context menu item: Collegiate &Thesaurus - C:\Program files\Merriam-Webster Toolbar\thesaurus.htm
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Merriam-Webster - {BAC53F31-6090-11d5-8497-0048548030CA} - C:\WINNT\Downloaded Program Files\m-wtoolbar.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.prodigy.net
O15 - Trusted Zone: http://gsi.oraclecorp.com
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/bcd48c1...all/xscan53.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/virusinfo/webscan.cab
O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} (Yahoo! Audio UI1) - http://chat.yahoo.com/cab/yacsui.cab
O16 - DPF: {8EDAD21C-3584-4E66-A8AB-EB0E5584767D} - http://toolbar.google.com/data/GoogleActivate.cab
O16 - DPF: {928626A3-6B98-11CF-90B4-00AA00A4011F} (SurroundVideoCtrl Object) - http://carpoint.msn.com/Components/Ocx/SurVid/MSSurVid.cab
O16 - DPF: {93B32602-A185-498B-9EA2-0518EBE72DE3} (MSN Money Portfolio Manager) - http://fdl.msn.com/public/investor/v13/invinstl.exe
O16 - DPF: {963BE66B-121D-4E6C-BF9F-1A774D9A2E41} (MSN Money Charting) - http://moneycentral.msn.com/cabs/pmupdate2.exe
O16 - DPF: {AA59BA6E-B44F-4514-AB3C-0C1DD2306FC3} (MSN Money Charting) - http://fdl.msn.com/public/investor/v12/invinstl.exe
O16 - DPF: {C72242D0-3AB5-453D-842C-8A3C9AC0838D} - http://download.sidestep.com/get/k00719/sb027.cab
O16 - DPF: {DF6A0F17-0B1E-11D4-829D-00C04F6843FE} (Microsoft Office Tools on the Web Control) - http://dgl.microsoft.com/downloads/outc.cab
O16 - DPF: {F798683C-FE05-436C-B0FF-35B9122E9787} - http://www.m-w.com/tools/toolbar/cabs/m-w.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = us.oracle.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = us.oracle.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = us.oracle.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = us.oracle.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: SearchList = us.oracle.com
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = us.oracle.com
O20 - Winlogon Notify: NavLogon - C:\WINNT\System32\NavLogon.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINNT\System32\Ati2evxx.exe
O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINNT\System32\drivers\CDAC11BA.EXE
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: TrueVector Basic Logging Client (minilog) - Zone Labs Inc. - C:\WINNT\system32\ZONELABS\minilog.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
O23 - Service: PPPoE Service (PPPoEService) - Unknown owner - C:\PROGRA~1\Prodigy\PRODIG~1\app\pppoeservice.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. - C:\WINNT\system32\ZONELABS\vsmon.exe

#9 OldTimer

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Posted 18 April 2005 - 02:17 AM

Hi T-bone77. The HijackThis log looks pretty good. Can you please run rkfiles.bat again and post the new log from that back here? The rootkit infection doesn't show up in HijackThis and I want to make sure that it is gone.

Cheers.

OT
I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
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#10 T-bone77

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Posted 18 April 2005 - 03:34 AM

Here it is below. Looks like it didn't return anything so I suppose that is good. Let me know if that's it - the system does seem to be working ok right now. Thanks!

----------------------------------------------------------------------------------------

C:\RKFiles

PLEASE NOTE THAT ALL FILES FOUND BY THIS METHOD ARE NOT BAD FILES, THERE MIGHT BE LEGIT FILES LISTED AND PLEASE BE CAREFUL WHILE FIXING. IF YOU ARE UNSURE OF WHAT IT IS LEAVE THEM ALONE.
Files Found in system Folder............
------------------------

Files Found in all users startup Folder............
------------------------
Files Found in all users windows Folder............
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Finished
bye

#11 OldTimer

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Posted 18 April 2005 - 04:30 AM

Hey T-bone77. You have a clean log and the rootkit infection is gone. Congratulations! How are things running? Any more problems?

We have a couple of last steps to perform and then you're all set.

First, let's reset your hidden/system files and folders. System files are hidden for a reason and we don't want to have them openly available and susceptible to accidental deletion.* Click Start.
* Open My Computer.
* Select the Tools menu and click Folder Options.
* Select the View tab.
* Under the Hidden files and folders heading UNSELECT Show hidden files and folders.
* CHECK the Hide protected operating system files (recommended) option.
* Click Yes to confirm.
* Click OK.
Next, let's clean your restore points and set a new one:

Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs from changing those files. This is the only way to clean these files: (You will lose all previous restore points which are likely to be infected)1. Turn off System Restore.On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.
2. Restart your computer.

3. Turn ON System Restore.On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check Turn off System Restore.
Click Apply, and then click OK.
[/list]System Restore will now be active again.

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programs:
  • SpywareBlaster to help prevent spyware from installing in the first place.
  • SpywareGuard to catch and block spyware before it can execute.
  • IESpy-Ad to block access to malicious websites so you cannot be redirected to them from an infected site or email.
You should also have a good firewall and antivirus program like the ones you are currently using. It is critical to have both a firewall and anti virus to protect your system and to keep them updated.

To keep your operating system up to date visit monthly. And to keep your system clean run these free malware scanners
weekly, and be aware of what emails you open and websites you visit.

To learn more about how to protect yourself while on the internet read this article by Tony Klien: So how did I get infected in the first place?

Have a safe and happy computing day!

OT
I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
OldTimer

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#12 T-bone77

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Posted 19 April 2005 - 01:25 AM

Thanks so much for the help OldTimer - all looks well! Just as last time you helped me out, I will be happy to make a donation in support of the great effort!

#13 OldTimer

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Posted 19 April 2005 - 08:10 AM

T-bone77 you are very welcome. I am glad that we could help out.

Now that your issues have been resolved I will close this topic. If you need ti opened for the same issue please PM me. If you ave any new issues in the future please start a new topic.

Cheers.

Keep on computing!

OT
I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
OldTimer

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