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Computer Restarts Consistently But Safe Mode Is Fine?

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#1 Look Its Jay

Look Its Jay

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Posted 28 July 2008 - 05:23 PM

Hi guys, I'm currently facing major computer problems. My computer keeps restarting in normal mode. It's also quite random when it restarts. Sometimes it takes 1 minute, other times it takes 1 hour.

So considering the fact it's perfectly fine in safe mode, that now excludes overheating and power supply problems. I have scanned my whole computer with Avast, SpyBot, cleaned some stuff with CCleaner, and Ad-Aware. That excludes virus/trojan problems I guess. What else is there left? Hardware problems or whatever?

System Restoring 2 days back did not help either.

Any ideas and suggestions? Thanks.


Here is the link to my question on Yahoo! Answers for further details.

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#2 Dr_Manhattan


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Posted 28 July 2008 - 09:53 PM

Your problem could be hardware related. Does the computer just restart or does it provide a flash of blue screen? I recommend multiple hardware parts and see if anything is failing. For memory, I recommend downloading memtest86, put the program onto a CD, and boot the computer to it. The computer should automatically start scanning the computer.

Another thing, I recommend downloading the diagnostics utility from the manufacturer's website of your hard-drive, put the program onto a CD, and boot the computer to it too. Scan the hard-drive with the diagnostics utility and see if the HD is failing.

Have you installed any softwares recently? You can also try performing a windows repair and see if that helps relieve you issues.

#3 hamluis



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Posted 29 July 2008 - 05:15 PM

Well...you could try locating clues via errors reflected in Event Viewer.

You might also remember that "drivers" include your AV program, your firewall, your video/graphics editor, and so on.

When reviewing errors reflected in Event Viewer, I'd keep that in mind.

How To Use Event Viewer - http://www.bleepingcomputer.com/forums/t/40108/how-to-use-event-viewer/


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