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Compstu.dll Infection - Help With Removal


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3 replies to this topic

#1 jcw002

jcw002

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  • 3 posts
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  • Local time:03:42 PM

Posted 28 July 2008 - 03:58 PM

I found this forum while researching this invasive thing. I see you have assisted others with its removal and I hope you can get me there as well. My infected machine won't let me do much without popping up warnings all the time. I have installed and run AVG8, adaware2008 and CCleaner. The following are my DSS logs from the infected machine:

Deckard's System Scanner v20071014.68
Run by mike on 2008-07-28 14:35:57
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- System Restore --------------------------------------------------------------

Successfully created a Deckard's System Scanner Restore Point.


-- Last 5 Restore Point(s) --
10: 2008-07-28 18:36:30 UTC - RP310 - Deckard's System Scanner Restore Point
9: 2008-07-27 20:18:00 UTC - RP309 - System Checkpoint
8: 2008-07-26 19:36:39 UTC - RP308 - System Checkpoint
7: 2008-07-25 18:54:04 UTC - RP307 - Installed AVG Free 8.0
6: 2008-07-25 18:53:20 UTC - RP306 - Removed Microsoft Visual C++ 2005 Redistributable


-- First Restore Point --
1: 2008-07-19 21:47:04 UTC - RP301 - System Checkpoint


Backed up registry hives.
Performed disk cleanup.

Total Physical Memory: 448 MiB (512 MiB recommended).


-- HijackThis (run as mike.exe) ------------------------------------------------

Unable to find log (file not found); running clone.
-- HijackThis Clone ------------------------------------------------------------


Emulating logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2008-07-28 14:37:47
Platform: Windows XP Service Pack 2 (5.01.2600)
MSIE: Internet Explorer (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\system32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
E:\Program Files\avgwdsvc.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\WFXSVC.EXE
C:\Program Files\WinFax\WFXMOD32.EXE
C:\Program Files\ProQuestMS\PartsManagerPro\XBaseSrvr\tbmux32.exe
C:\Program Files\ProQuestMS\PartsManagerPro\XBaseSrvr\tbkern32.exe
C:\Program Files\ProQuestMS\PartsManagerPro\XBaseSrvr\tbkern32.exe
E:\Program Files\avgtray.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
E:\Program Files\avgrsx.exe
C:\WINDOWS\system32\wuauclt.exe
C:\QBOOKSW\QBW32.EXE
C:\Program Files\Common Files\Intuit\QuickBooks\axlbridge.exe
C:\WINDOWS\system32\WFXSNT40.EXE
C:\Program Files\WinFax\WFXCTL32.EXE
C:\Program Files\WinFax\WFXSWTCH.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Adobe\Acrobat 5.0\Reader\AcroRd32.exe
C:\Documents and Settings\mike\Desktop\dss.exe
C:\WINDOWS\system32\dumprep.exe
C:\WINDOWS\system32\dumprep.exe
C:\WINDOWS\system32\taskmgr.exe
C:\WINDOWS\system32\dumprep.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://resultsmaster.com/SmartOffers/Servi...omeLeftPane.htm
O2 - BHO: (no name) - {E7C67BFD-11CD-4593-9F8B-AF0772F90CC2} - C:\WINDOWS\system32\compstu.dll
O4 - HKLM\..\Run: [WFXSwtch] C:\PROGRA~1\WinFax\WFXSWTCH.exe
O4 - HKLM\..\Run: [AVG8_TRAY] E:\PROGRA~1\avgtray.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O16 - DPF: {33564D57-9980-0010-8000-00AA00389B71} () - http://download.microsoft.com/download/D/0...D0C/wmv9dmo.cab
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://www.adobe.com/products/acrobat/nos/gp.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.macromedia.com/pub/shock...ash/swflash.cab
O18 - Protocol: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - C:\Program Files\Common Files\Microsoft Shared\Web Folders\PKMCDO.DLL
O18 - Protocol: lid - {5C135180-9973-46D9-ABF4-148267CBB8BF} - C:\WINDOWS\system32\msvidctl.dll
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - E:\Program Files\avgpp.dll
O18 - Protocol: mso-offdap - {3D9F03FA-7A94-11D3-BE81-0050048385D1} - C:\Program Files\Common Files\Microsoft Shared\Web Components\10\OWC10.DLL
O20 - AppInit_DLLs: avgrsstx.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - E:\Program Files\avgwdsvc.exe
O23 - Service: QBCFMonitorService - Intuit - C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe
O23 - Service: WinFax PRO (wfxsvc) - Symantec Corporation - C:\WINDOWS\system32\WFXSVC.EXE
O23 - Service: XBaseMS-Service - Transaction Software, D 81737 Munich - C:\Program Files\ProQuestMS\PartsManagerPro\XBaseSrvr\tbmux32.exe


--
End of file - 3954 bytes

-- HijackThis Fixed Entries (C:\DOCUME~1\mike\Desktop\backups\) ----------------

backup-20080728-142500-413 O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll

-- File Associations -----------------------------------------------------------

All associations okay.


-- Drivers: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled ---------------------

R0 zdytxhqv - c:\windows\system32\drivers\jhekwedi.dat

S3 viagfx - c:\windows\system32\drivers\vtmini.sys (file missing)


-- Services: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled --------------------

R2 wfxsvc (WinFax PRO) - c:\windows\system32\wfxsvc.exe <Not Verified; Symantec Corporation; Symantec WinFax PRO>
R2 XBaseMS-Service - c:\program files\proquestms\partsmanagerpro\xbasesrvr\tbmux32.exe <Not Verified; Transaction Software, D 81737 Munich; Transbase/CD Database System>

S3 QBFCService (Intuit QuickBooks FCS) - "c:\program files\common files\intuit\quickbooks\fcs\intuit.quickbooks.fcs.exe" <Not Verified; Intuit Inc.; QuickBooks 2007>
S4 QBCFMonitorService - "c:\program files\common files\intuit\quickbooks\qbcfmonitorservice.exe" <Not Verified; Intuit; QuickBooks for Windows>


-- Device Manager: Disabled ----------------------------------------------------

Class GUID: {4D36E968-E325-11CE-BFC1-08002BE10318}
Description: Video Controller (VGA Compatible)
Device ID: PCI\VEN_1106&DEV_3344&SUBSYS_33441849&REV_01\4&354AEA31&0&0008
Manufacturer:
Name: Video Controller (VGA Compatible)
PNP Device ID: PCI\VEN_1106&DEV_3344&SUBSYS_33441849&REV_01\4&354AEA31&0&0008
Service:

Class GUID: {36FC9E60-C465-11CF-8056-444553540000}
Description: Universal Serial Bus (USB) Controller
Device ID: PCI\VEN_1106&DEV_3104&SUBSYS_31041849&REV_86\3&267A616A&0&84
Manufacturer:
Name: Universal Serial Bus (USB) Controller
PNP Device ID: PCI\VEN_1106&DEV_3104&SUBSYS_31041849&REV_86\3&267A616A&0&84
Service:


-- Files created between 2008-06-28 and 2008-07-28 -----------------------------

2008-07-28 14:32:55 0 dr-h----- C:\Documents and Settings\mike\Recent
2008-07-25 15:03:01 0 d--h---c- C:\$AVG8.VAULT$
2008-07-25 14:54:20 0 d-------- C:\WINDOWS\system32\drivers\Avg
2008-07-25 14:54:05 0 d-------- C:\Program Files\AVG
2008-07-25 14:54:04 0 d-------- C:\Documents and Settings\All Users.WINDOWS\Application Data\avg8
2008-07-25 14:53:28 0 d-------- C:\WINDOWS\SxsCaPendDel
2008-07-21 09:42:48 0 d-------- C:\Documents and Settings\LocalService.NT AUTHORITY\Start Menu
2008-07-21 09:40:44 0 d-------- C:\WINDOWS\Prefetch
2008-07-18 17:54:32 0 d-------- C:\WINDOWS\provisioning
2008-07-18 17:54:32 0 d-------- C:\WINDOWS\peernet
2008-07-18 11:33:14 0 d--h---c- C:\Documents and Settings\Administrator\NetHood
2008-07-18 11:33:14 0 d------c- C:\Documents and Settings\Administrator\My Documents
2008-07-18 11:33:14 0 d--h---c- C:\Documents and Settings\Administrator\Local Settings
2008-07-18 11:33:14 0 d------c- C:\Documents and Settings\Administrator\Favorites
2008-07-18 11:33:14 0 d------c- C:\Documents and Settings\Administrator\Desktop
2008-07-18 11:33:14 0 d---s--c- C:\Documents and Settings\Administrator\Cookies
2008-07-18 11:33:14 0 dr-h---c- C:\Documents and Settings\Administrator\Application Data
2008-07-18 11:33:14 0 d---s--c- C:\Documents and Settings\Administrator\Application Data\Microsoft
2008-07-18 11:33:13 0 d--h---c- C:\Documents and Settings\Administrator\Templates
2008-07-18 11:33:13 0 dr-----c- C:\Documents and Settings\Administrator\Start Menu
2008-07-18 11:33:13 0 dr-h---c- C:\Documents and Settings\Administrator\SendTo
2008-07-18 11:33:13 0 d--h---c- C:\Documents and Settings\Administrator\Recent
2008-07-18 11:33:13 0 d--h---c- C:\Documents and Settings\Administrator\PrintHood
2008-07-18 11:33:13 266240 --a------ C:\Documents and Settings\Administrator\NTUSER.DAT
2008-07-18 11:00:06 0 d-------- C:\WINDOWS\ServicePackFiles
2008-07-18 11:00:06 0 d-------- C:\WINDOWS\ehome
2008-07-18 09:45:27 0 d-------- C:\Program Files\Lavasoft
2008-07-18 09:45:26 0 d-------- C:\Documents and Settings\All Users.WINDOWS\Application Data\Lavasoft
2008-07-18 09:44:04 0 d-------- C:\Program Files\Common Files\Wise Installation Wizard
2008-07-12 10:32:15 0 d-------- C:\Documents and Settings\All Users.WINDOWS\Application Data\Office Genuine Advantage
2008-07-12 10:32:09 0 d-------- C:\Documents and Settings\All Users.WINDOWS\Application Data\Windows Genuine Advantage
2008-07-11 16:38:22 0 d-------- C:\WINDOWS\pss


-- Find3M Report ---------------------------------------------------------------

2008-07-28 09:57:12 0 d-------- C:\Program Files\WinFax
2008-07-18 17:55:54 0 d-------- C:\Program Files\Messenger
2008-07-18 17:46:19 0 d-------- C:\Program Files\Movie Maker
2008-07-18 17:45:55 0 d-------- C:\Program Files\Windows NT
2008-07-18 09:44:04 0 d-------- C:\Program Files\Common Files
2008-07-15 08:22:36 101632 --a------ C:\WINDOWS\system32\compstu.dll
2008-07-11 17:24:13 0 d-------- C:\Documents and Settings\mike\Application Data\Lavasoft
2008-06-20 08:02:43 0 d-------- C:\Documents and Settings\mike\Application Data\SpamBlockerUtility
2008-05-21 09:01:36 24248 --a----c- C:\Documents and Settings\mike\Application Data\GDIPFONTCACHEV1.DAT


-- Registry Dump ---------------------------------------------------------------

*Note* empty entries & legit default entries are not shown


[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{E7C67BFD-11CD-4593-9F8B-AF0772F90CC2}]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"WFXSwtch"="C:\PROGRA~1\WinFax\WFXSWTCH.exe" [12/12/2002 08:45 AM]
"AVG8_TRAY"="E:\PROGRA~1\avgtray.exe" [07/25/2008 02:54 PM]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [08/04/2004 12:56 AM]

C:\Documents and Settings\All Users.WINDOWS\Start Menu\Programs\Startup\
QuickBooks Update Agent.lnk - C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe [3/1/2007 7:55:18 AM]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks]
"{A213B520-C6C2-11d0-AF9D-008029E1027E}"= C:\Program Files\WinFax\WfxSeh32.Dll [07/27/1998 05:54 AM 38400]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"appinit_dlls"=avgrsstx.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\aawservice]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\vds]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{533C5B84-EC70-11D2-9505-00C04F79DEAF}]
@="Volume shadow copy"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users.WINDOWS^Start Menu^Programs^Startup^Controller.LNK]
path=C:\Documents and Settings\All Users.WINDOWS\Start Menu\Programs\Startup\Controller.LNK
backup=C:\WINDOWS\pss\Controller.LNKCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users.WINDOWS^Start Menu^Programs^Startup^Microsoft Office.lnk]
path=C:\Documents and Settings\All Users.WINDOWS\Start Menu\Programs\Startup\Microsoft Office.lnk
backup=C:\WINDOWS\pss\Microsoft Office.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Cmaudio]
RunDll32 cmicnfg.cpl,CMICtrlWnd

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Google Desktop Search]
"C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\gtkscfha]
C:\WINDOWS\System32\xtcudsrh.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSI Configuration]
msiconf.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS]
"C:\Program Files\Messenger\msmsgs.exe" /background

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Spam Blocker for Outlook Express]
C:\PROGRA~1\SPAMBL~1\Bin\484~1.0\SBInst.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SpamBlocker]
C:\Program Files\SpamBlockerUtility\Bin\4.8.4.0\SbOEAddOn.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SpyShredder]
C:\Program Files\SpyShredder\SpyShredder.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\WeatherOnTray]
C:\Program Files\SpamBlockerUtility\Bin\4.8.4.0\SbWeatherOnTray.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\WinFaxAppPortStarter]
wfxsnt40.exe




-- Hosts -----------------------------------------------------------------------

127.0.0.1 mpa.one.microsoft.com


-- End of Deckard's System Scanner: finished at 2008-07-28 14:41:45 ------------

Deckard's System Scanner v20071014.68
Extra logfile - please post this as an attachment with your post.
--------------------------------------------------------------------------------

-- System Information ----------------------------------------------------------

Microsoft Windows XP Professional (build 2600) SP 2.0
Architecture: X86; Language: English

CPU 0: Intel® Pentium® 4 CPU 1.70GHz
Percentage of Memory in Use: 69%
Physical Memory (total/avail): 447.23 MiB / 138.14 MiB
Pagefile Memory (total/avail): 1056.67 MiB / 810.24 MiB
Virtual Memory (total/avail): 2047.88 MiB / 1931.2 MiB

A: is Removable (No Media)
C: is Fixed (NTFS) - 7.87 GiB total, 1.59 GiB free.
D: is CDROM (CDFS)
E: is Fixed (NTFS) - 74.53 GiB total, 73.08 GiB free.
F: is Removable (FAT)
S: is Network (NTFS)

\\.\PHYSICALDRIVE0 - SAMSUNG SV0844A - 7.87 GiB - 1 partition
\PARTITION0 (bootable) - Installable File System - 7.87 GiB - C:

\\.\PHYSICALDRIVE1 - WDC WD800JB-00JJC0 - 74.53 GiB - 1 partition
\PARTITION0 - Logical Disk Manager - 74.53 GiB - E:

\\.\PHYSICALDRIVE2 - PNY USB 2.0 FD USB Device - 980.53 MiB - 1 partition
\PARTITION0 (bootable) - Win95 w/Extended Int 13 - 983.98 MiB - F:



-- Security Center -------------------------------------------------------------

AUOptions is set to notify before download.
Windows Internal Firewall is enabled.

AV: AVG Anti-Virus Free v8.0 (AVG Technologies)

[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"

[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"E:\\Program Files\\avgupd.exe"="E:\\Program Files\\avgupd.exe:*:Enabled:avgupd.exe"


-- Environment Variables -------------------------------------------------------

ALLUSERSPROFILE=C:\Documents and Settings\All Users.WINDOWS
APPDATA=C:\Documents and Settings\mike\Application Data
CLIENTNAME=Console
CommonProgramFiles=C:\Program Files\Common Files
COMPUTERNAME=MIKE-NFMQEYB9G5
ComSpec=C:\WINDOWS\system32\cmd.exe
FP_NO_HOST_CHECK=NO
HOMEDRIVE=C:
HOMEPATH=\Documents and Settings\mike
LOGONSERVER=\\MIKE-NFMQEYB9G5
NUMBER_OF_PROCESSORS=1
OS=Windows_NT
Path=C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\system32\WBEM
PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
PROCESSOR_ARCHITECTURE=x86
PROCESSOR_IDENTIFIER=x86 Family 15 Model 1 Stepping 2, GenuineIntel
PROCESSOR_LEVEL=15
PROCESSOR_REVISION=0102
ProgramFiles=C:\Program Files
PROMPT=$P$G
SESSIONNAME=Console
SystemDrive=C:
SystemRoot=C:\WINDOWS
TEMP=C:\DOCUME~1\mike\LOCALS~1\Temp
TMP=C:\DOCUME~1\mike\LOCALS~1\Temp
USERDOMAIN=MIKE-NFMQEYB9G5
USERNAME=mike
USERPROFILE=C:\Documents and Settings\mike
windir=C:\WINDOWS


-- User Profiles ---------------------------------------------------------------

mike (admin)
Administrator (new local, admin)


-- Add/Remove Programs ---------------------------------------------------------

--> MsiExec.exe /I{71EEA108-09C9-4D81-8FA2-D48C70681242}
--> rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf
Ad-Aware --> MsiExec.exe /I{DED53B0B-B67C-4244-AE6A-D6FD3C28D1EF}
Adobe Acrobat 5.0 --> C:\WINDOWS\ISUNINST.EXE -f"C:\Program Files\Common Files\Adobe\Acrobat 5.0\NT\Uninst.isu" -c"C:\Program Files\Common Files\Adobe\Acrobat 5.0\NT\Uninst.dll"
Adobe Flash Player 9 ActiveX --> C:\WINDOWS\System32\Macromed\Flash\FlashUtil9b.exe -uninstallDelete
AVG Free 8.0 --> E:\Program Files\setup.exe /UNINSTALL
C-Media WDM Audio Driver --> C:\WINDOWS\system32\cmirmdrv.exe
CCleaner (remove only) --> "E:\Program Files\CCleaner\uninst.exe"
Concord WinFax Plugin v3.0 --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{C1008475-75B2-4475-B98C-51FAE8B62960}\setup.exe"
getPlus®_ocx --> rundll32.exe advpack.dll,LaunchINFSection C:\WINDOWS\inf\GETPLUSo.INF, DefaultUninstall
HijackThis 1.99.1 --> F:\security\apps\HijackThis.exe /uninstall
LiveReg (Symantec Corporation) --> C:\Program Files\Common Files\Symantec Shared\LiveReg\VcSetup.exe /REMOVE
Microsoft Office XP Professional with FrontPage --> MsiExec.exe /I{90280409-6000-11D3-8CFE-0050048383C9}
Microsoft Visual C++ 2005 Redistributable --> MsiExec.exe /X{7299052b-02a4-4627-81f2-1818da5d550d}
Microsoft XML Parser and SDK --> MsiExec.exe /I{3E908702-AF35-4611-9518-955DA24B7E07}
PartsManagerPro --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{91BA03B3-4EB6-4852-814C-8359236818A2}\setup.exe" -l0x9
QuickBooks Pro 2007 --> msiexec.exe /I {71EEA108-09C9-4D81-8FA2-D48C70681242} UNIQUE_NAME="pro" QBFULLNAME="QuickBooks Pro 2007" ADDREMOVE=1
QuickBooks Product Listing Service --> MsiExec.exe /I{054C3038-FFAC-446D-9682-E25891DC2E05}
SupportSoft Assisted Service --> MsiExec.exe /I{5A3F6A80-7913-475E-8B96-477A952CFA43}
Symantec WinFax PRO --> C:\WINDOWS\IsUninst.exe -f"C:\Program Files\WinFax\WFXUNIST.ISU" -c"C:\Program Files\WinFax\UNINSTUB.DLL"
WinRAR archiver --> C:\Program Files\WinRAR\uninstall.exe


-- Application Event Log -------------------------------------------------------

Event Record #/Type2348 / Error
Event Submitted/Written: 07/24/2008 05:32:48 PM
Event ID/Source: 1002 / Application Hang
Event Description:
Hanging application iexplore.exe, version 6.0.2900.2180, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Event Record #/Type2329 / Warning
Event Submitted/Written: 07/21/2008 09:44:32 AM
Event ID/Source: 5603 / WinMgmt
Event Description:
A provider, Rsop Planning Mode Provider, has been registered in the WMI namespace, root\RSOP, but did not specify the HostingModel property. This provider will be run using the LocalSystem account. This account is privileged and the provider may cause a security violation if it does not correctly impersonate user requests. Ensure that provider has been reviewed for security behavior and update the HostingModel property of the provider registration to an account with the least privileges possible for the required functionality.

Event Record #/Type2328 / Warning
Event Submitted/Written: 07/21/2008 09:44:31 AM
Event ID/Source: 5603 / WinMgmt
Event Description:
A provider, Rsop Planning Mode Provider, has been registered in the WMI namespace, root\RSOP, but did not specify the HostingModel property. This provider will be run using the LocalSystem account. This account is privileged and the provider may cause a security violation if it does not correctly impersonate user requests. Ensure that provider has been reviewed for security behavior and update the HostingModel property of the provider registration to an account with the least privileges possible for the required functionality.

Event Record #/Type2314 / Warning
Event Submitted/Written: 07/18/2008 05:56:43 PM
Event ID/Source: 63 / WinMgmt
Event Description:
A provider, HiPerfCooker_v1, has been registered in the WMI namespace, Root\WMI, to use the LocalSystem account. This account is privileged and the provider may cause a security violation if it does not correctly impersonate user requests.

Event Record #/Type2306 / Warning
Event Submitted/Written: 07/18/2008 11:04:05 AM
Event ID/Source: 63 / WinMgmt
Event Description:
A provider, WMIProv, has been registered in the WMI namespace, Root\WMI, to use the LocalSystem account. This account is privileged and the provider may cause a security violation if it does not correctly impersonate user requests.



-- Security Event Log ----------------------------------------------------------

No Errors/Warnings found.


-- System Event Log ------------------------------------------------------------

Event Record #/Type16854 / Warning
Event Submitted/Written: 07/28/2008 01:52:24 PM
Event ID/Source: 20 / Print
Event Description:
Printer Driver HP Officejet 5600 series for Windows NT x86 Version-3 was added or updated. Files:- hpz2ku12.dll, hpzpm312.dll, hpop5612.dat, hpfmom12.hlp, hpzimc12.dll, hpzstw12.exe, hpzslk12.dll, hpzr3212.dll, hpzrm312.dll, hpzcon12.dll, hpzcfg12.exe, hpzeng12.exe, hpzflt12.dll, hpzime12.dll, hpzjui12.dll, hpzpre12.exe, hpzres12.dll, hpzstc12.exe, hpztbi12.dll, hpztbu12.exe, hpztbx12.exe, hpzlnt12.dll, hpzsnt12.dll, hpzcoi12.dll, hpzvip12.dll, hpzims12.dll, hpzpcl12.dll, hpofax08.dll, hpof5612.dat.

Event Record #/Type16853 / Warning
Event Submitted/Written: 07/28/2008 01:22:09 PM
Event ID/Source: 20 / Print
Event Description:
Printer Driver HP Officejet 5600 series for Windows NT x86 Version-3 was added or updated. Files:- hpz2ku12.dll, hpzpm312.dll, hpop5612.dat, hpfmom12.hlp, hpzimc12.dll, hpzstw12.exe, hpzslk12.dll, hpzr3212.dll, hpzrm312.dll, hpzcon12.dll, hpzcfg12.exe, hpzeng12.exe, hpzflt12.dll, hpzime12.dll, hpzjui12.dll, hpzpre12.exe, hpzres12.dll, hpzstc12.exe, hpztbi12.dll, hpztbu12.exe, hpztbx12.exe, hpzlnt12.dll, hpzsnt12.dll, hpzcoi12.dll, hpzvip12.dll, hpzims12.dll, hpzpcl12.dll, hpofax08.dll, hpof5612.dat.

Event Record #/Type16852 / Warning
Event Submitted/Written: 07/28/2008 09:32:49 AM
Event ID/Source: 20 / Print
Event Description:
Printer Driver HP Officejet 5600 series for Windows NT x86 Version-3 was added or updated. Files:- hpz2ku12.dll, hpzpm312.dll, hpop5612.dat, hpfmom12.hlp, hpzimc12.dll, hpzstw12.exe, hpzslk12.dll, hpzr3212.dll, hpzrm312.dll, hpzcon12.dll, hpzcfg12.exe, hpzeng12.exe, hpzflt12.dll, hpzime12.dll, hpzjui12.dll, hpzpre12.exe, hpzres12.dll, hpzstc12.exe, hpztbi12.dll, hpztbu12.exe, hpztbx12.exe, hpzlnt12.dll, hpzsnt12.dll, hpzcoi12.dll, hpzvip12.dll, hpzims12.dll, hpzpcl12.dll, hpofax08.dll, hpof5612.dat.

Event Record #/Type16851 / Warning
Event Submitted/Written: 07/28/2008 09:32:46 AM
Event ID/Source: 20 / Print
Event Description:
Printer Driver HP Officejet 5600 series for Windows NT x86 Version-3 was added or updated. Files:- hpz2ku12.dll, hpzpm312.dll, hpop5612.dat, hpfmom12.hlp, hpzimc12.dll, hpzstw12.exe, hpzslk12.dll, hpzr3212.dll, hpzrm312.dll, hpzcon12.dll, hpzcfg12.exe, hpzeng12.exe, hpzflt12.dll, hpzime12.dll, hpzjui12.dll, hpzpre12.exe, hpzres12.dll, hpzstc12.exe, hpztbi12.dll, hpztbu12.exe, hpztbx12.exe, hpzlnt12.dll, hpzsnt12.dll, hpzcoi12.dll, hpzvip12.dll, hpzims12.dll, hpzpcl12.dll, hpofax08.dll, hpof5612.dat.

Event Record #/Type16834 / Error
Event Submitted/Written: 07/28/2008 08:13:06 AM
Event ID/Source: 1002 / Dhcp
Event Description:
The IP address lease 192.168.1.101 for the Network Card with network address 00138F61A58C has been
denied by the DHCP server 192.168.1.1 (The DHCP Server sent a DHCPNACK message).



-- End of Deckard's System Scanner: finished at 2008-07-28 14:41:45 ------------

I really hope someone can help me with this. Thank you for your time and attention.

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#2 don77

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Posted 08 August 2008 - 09:33 PM

Hello and welcome to BC

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. We aim to provide the valuable service known to come from BC to every member we can, but sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

Upon completing the steps below a staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

Thanks and again sorry for the delay.

Please download Deckard's System Scanner (DSS) and save to your Desktop.
alternate download site

DSS will do the following:
  • Create a new System Restore point in Windows XP and Vista.
  • Clean your Temporary Files, Downloaded Program Files, Internet Cache Files, and empty the Recycle Bin on all drives.
  • Check some important areas of your system and produce a report for an analyst to review.
  • Automatically run HijackThis. It will also install and place a shortcut to HijackThis on your desktop if you do not already have it installed. So if HijackThis is not installed and DSS prompts you to download it, please answer yes.
You must be logged onto an account with administrator privileges when using.
  • Close all applications and windows.
  • Double-click on dss.exe to run it and follow the prompts.
  • If your anti-virus or firewall complains, please allow this script to run as it is not
    malicious.
  • When the scan is complete, two text files will open in Notepad:
    • main.txt <- this one will be maximized
    • extra.txt <- this one will be minimized
  • If not, they both can be found in the C:\Deckard\System Scanner folder.
  • Please copy (Ctrl+C) and paste (Ctrl+V) the contents of main.txt and extra.txt in your next reply.
-- When running DSS, some firewalls may warn that it is trying to access the Internet especially if your asked to download the most current version of HijackThis. Please ensure that you allow it permission to do so.
-- If you get a warning from your anti-virus while DSS is scanning, please allow DSS to continue as the scan is not harmful.


If you already preformed the steps above We still need to see the current state of the machine fresh scan and logs are still necessary

click on Start, click on Run
copy and paste the following in bold in the open window and then click OK
"%userprofile%\desktop\dss.exe" /config
This will open up DSS configuration
click on Check All
click Scan
DSS will now run again when finished
Please post back both logs that open in notepad
Main txt and extra txt



Next
Please do a scan with Kaspersky Online Scanner

Note: If you are using Windows Vista, open your browser by right-clicking on its icon and select 'Run as administrator' to perform this scan.

Click on the Accept button and install any components it needs.
  • The program will install and then begin downloading the latest definition files.
  • After the files have been downloaded on the left side of the page in the Scan section select My Computer
  • This will start the program and scan your system.
  • The scan will take a while, so be patient and let it run.
  • Once the scan is complete, click on View scan report
  • Now, click on the Save Report as button.
  • Save the file to your desktop.
  • Copy and paste that information in your next post.


#3 jcw002

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Posted 13 August 2008 - 09:54 AM

This problem has been solved with the generous help of Derek at TechGuy.org.

#4 don77

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Posted 13 August 2008 - 12:19 PM

Thanks for letting us know,
Glad to hear your issue has since been resloved :thumbsup:

This topic will now be closed should you have any future issues please start a new topic




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