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Cannot Change Desktop Background On Vista


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#1 ap1212

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Posted 28 July 2008 - 01:44 PM

Hi everyone!

I have a Gateway notebook with Vista Home Premium that no longer sets a picture as my desktop background. I have been having a lot of promblems with it crashing, freezing and pretty much thought it was a virus. However, when I used autoruns, it showed three missing driver files. (I forgot to copy one of them)

IpInIpIP in IP Tunnel Driver File not found: system32\DRIVERS\ipinip.sys
File not found: system32\DRIVERS\nwlnkfwd.sys

I haven't been able to find any information on the legitimacy of these drivers. But, I haven't installed anything recently and Vista was preinstalled on my laptop when I got it (not that they helped much haha) I am not really sure where to go from here, so if anyone has any information about this, I would really be grateful!!

Thank you!

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#2 boopme

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Posted 28 July 2008 - 01:47 PM

Have you previously run any special virus removal tools?
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#3 ap1212

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Posted 28 July 2008 - 07:35 PM

Have you previously run any special virus removal tools?


Nope. Never without consulting the experts about it first! (Other than autoruns... :thumbsup:) )

I have Kaspersky Internet 7, Spyware Doctor, AVG antispyware, SuperAntispyware, AVG antivirus, and winpatrol installed on my laptop, but each scan comes back clean. Of the little information I could find today about those drivers, the majority referenced a rootkit. So basically, I've done all I could without doing anything that could make things worse (I learned my lesson with my previous laptop)
Also, I originally sought help a few weeks ago thinking it was part of an ogoing issue with Vista and installing drivers and the entire situation has left me very confused!

Sorry it took me a bit to get that posted in full, I currently only have access to the laptop with the problem.

Edited by ap1212, 29 July 2008 - 12:09 AM.


#4 boopme

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Posted 29 July 2008 - 03:20 PM

Ok let's run one more scan please.

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Reagardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
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