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HJT:Search Maid


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5 replies to this topic

#1 ReX

ReX

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Posted 15 April 2005 - 09:58 PM

Hello. My internet explorer homepage has been redircted by Search Maid and i can not change it. I also have a search maid toolbar that i cant get rid of. I have also noticed that i have 2 processes running by the user which can not be ended. They are intmonp.exe and popuper.exe. i try to delete the files which are located in C:windows and C:windows/system32 but they cannot be deleted (mayb because i can not stop the programs from running). i hope you can help because so far no anti-virus or anti-spyware softwares have discovered these viruses. ( i am currently using AVG anti-virus, Panda Anti-virus, Ad-aware, Spybot: Search and Destroy,CWshredder). Here is my HJT log

Logfile of HijackThis v1.99.1
Scan saved at 12:44:25 PM, on 4/16/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Telstra\Cable Login\bpcable.exe
C:\Program Files\Telstra\Toolbar\bpumTray.exe
C:\Program Files\Panda Software\Panda Antivirus Titanium\APVXDWIN.EXE
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\WINDOWS\System32\hphmon04.exe
C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\MessengerDiscovery\MessengerDiscovery.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\CleanMyPC\Registry Cleaner\RCScheduler.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Panda Software\Panda Antivirus Titanium\Pavsrv51.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\Program Files\Panda Software\Panda Antivirus Titanium\AVENGINE.EXE
C:\Program Files\Microsoft Office\Office10\msoffice.exe
C:\WINDOWS\SYSTEM32\ZONELABS\vsmon.exe
C:\Program Files\Panda Software\Panda Antivirus Titanium\pavProxy.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Grisoft\AVG Free\avgcc.exe
C:\WINDOWS\System32\intmonp.exe
C:\WINDOWS\popuper.exe
C:\Program Files\Grisoft\AVG Free\avgwb.dat
C:\Documents and Settings\Jose\Desktop\PROGRAMS\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.searchmaid.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.searchmaid.com/search.php?qq=%s
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://searchmaid.com/bar/index.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.searchmaid.com/search.php?qq=%s
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.searchmaid.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.searchmaid.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.searchmaid.com/search.php?qq=%s
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://searchmaid.com/bar/index.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.searchmaid.com/search.php?qq=%s
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.searchmaid.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.searchmaid.com/search.php?qq=%s
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.searchmaid.com/search.php?qq=%s
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.searchmaid.com/search.php?qq=%s
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.searchmaid.com/search.php?qq=%s
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.searchmaid.com/search.php?qq=%s
R1 - HKLM\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.searchmaid.com/search.php?qq=%s
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.searchmaid.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.searchmaid.com/
F2 - REG:system.ini: Shell=explorer.exe, msmsgs.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: ActivateBand Class - {4C7B6DE1-99A4-4CF1-8B44-68889900E1D0} - C:\Program Files\Telstra\Toolbar\bpumToolBand.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: BigPond Toolbar - {7A431EC4-CC21-4DF7-9DB1-A2CF74C4CC98} - C:\Program Files\Telstra\Toolbar\bpumToolBand.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Virtual Maid - {77B2F8DE-CB3F-4b6b-839B-807DD1ADBA1C} - C:\PROGRA~1\VIRTUA~1\VIRTUA~1.DLL
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [BigPondCable] "C:\Program Files\Telstra\Cable Login\bpcable.exe" /r
O4 - HKLM\..\Run: [BigPond Toolbar] "C:\Program Files\Telstra\Toolbar\bpumTray.exe"
O4 - HKLM\..\Run: [APVXDWIN] "C:\Program Files\Panda Software\Panda Antivirus Titanium\APVXDWIN.EXE" /s
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb07.exe
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [HPHmon04] C:\WINDOWS\System32\hphmon04.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [MessengerDiscovery] C:\Program Files\MessengerDiscovery\MessengerDiscovery.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [Registry Cleaner Scheduler] "C:\Program Files\CleanMyPC\Registry Cleaner\RCScheduler.exe" /startup
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &RSDN Search - res://C:\PROGRA~1\VIRTUA~1\VIRTUA~1.DLL/GoVM.dll.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Trace - {04849C74-016E-4a43-8AA5-1F01DE57F4A1} - C:\Program Files\VisualRoute\vrie.dll
O9 - Extra 'Tools' menuitem: VisualRoute Trace - {04849C74-016E-4a43-8AA5-1F01DE57F4A1} - C:\Program Files\VisualRoute\vrie.dll
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: RaptisoftGameLoader - http://www.miniclip.com/hamsterball/raptisoftgameloader.cab
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...nt.cab31267.cab
O16 - DPF: {288C5F13-7E52-4ADA-A32E-F5BF9D125F98} (CR64Loader Object) - http://www.miniclip.com/inflaterball/miniclipGameLoader.dll
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC...bin/AvSniff.cab
O16 - DPF: {31B7EB4E-8B4B-11D1-A789-00A0CC6651A8} (Cult3D ActiveX Player) - http://www.cult3d.com/download/cult.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...nt.cab30149.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse...pDownloader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary/ZIntro.cab31267.cab
O16 - DPF: {BD393C14-72AD-4790-A095-76522973D6B8} (CBreakshotControl Class) - http://messenger.zone.msn.com/binary/Bankshot.cab31267.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://www.popcap.com/games/popcaploader_v6.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/...468/mcfscan.cab
O16 - DPF: {F54C1137-5E34-4B95-95A5-BA56D4D8D743} -
O16 - DPF: {FA3662C3-B8E8-11D6-A667-0010B556D978} (IWinAmpActiveX Class) - http://cdn.digitalcity.com/_media/dalaillama/ampx.cab
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\SYSTEM32\ati2sgag.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: BigPond Broadband Cable Login (bpcService) - Unknown owner - C:\Program Files\Telstra\Cable Login\bpcService.exe
O23 - Service: Panda anti-virus service (PAVSRV) - Panda Software - C:\Program Files\Panda Software\Panda Antivirus Titanium\Pavsrv51.exe
O23 - Service: Pml Driver HPH11 - HP - C:\WINDOWS\System32\HPHipm11.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. - C:\WINDOWS\SYSTEM32\ZONELABS\vsmon.exe

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#2 OldTimer

OldTimer

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Posted 15 April 2005 - 10:24 PM

Hello ReX and welcome to the BC forums. After reviewing your log I see a few items that require our attention. Please print these directions and then proceed with the following steps in order.

Step #1

Download CleanUp! and install it but do not run it yet.

Step #2

Start in Safe Mode Using the F8 method:
  • Restart the computer in Safe Mode.
  • As soon as BIOS is loaded begin tapping the F8 key until the Advanced Options menu appears.
  • Use the arrow keys to select the Safe Mode menu item.
  • Press the Enter key.
We need to make sure all hidden files are showing so please:
  • Click Start.
  • Open My Computer.
  • Select the Tools menu and click Folder Options.
  • Select the View tab.
  • Under the Hidden files and folders heading select Show hidden files and folders.
  • Uncheck the Hide protected operating system files (recommended) option.
  • Click Yes to confirm.
  • Click OK.
Step #3

Start HijackThis and click the Scan button to perform a scan. Look for the following items and click in the checkbox in front of each item to select it:R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.searchmaid.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.searchmaid.com/search.php?qq=%s
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://searchmaid.com/bar/index.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.searchmaid.com/search.php?qq=%s
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.searchmaid.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.searchmaid.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.searchmaid.com/search.php?qq=%s
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://searchmaid.com/bar/index.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.searchmaid.com/search.php?qq=%s
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.searchmaid.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.searchmaid.com/search.php?qq=%s
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.searchmaid.com/search.php?qq=%s
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.searchmaid.com/search.php?qq=%s
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.searchmaid.com/search.php?qq=%s
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.searchmaid.com/search.php?qq=%s
R1 - HKLM\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.searchmaid.com/search.php?qq=%s
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.searchmaid.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.searchmaid.com/
F2 - REG:system.ini: Shell=explorer.exe, msmsgs.exe
O3 - Toolbar: Virtual Maid - {77B2F8DE-CB3F-4b6b-839B-807DD1ADBA1C} - C:\PROGRA~1\VIRTUA~1\VIRTUA~1.DLL
O8 - Extra context menu item: &RSDN Search - res://C:\PROGRA~1\VIRTUA~1\VIRTUA~1.DLL/GoVM.dll.htm

Now close ALL open windows except HijackThis and click the Fix Checked button to finish the repair.

Step #4

Find the following files/folders and delete them (don't worry if they are already gone):C:\WINDOWS\System32\intmonp.exe
C:\WINDOWS\popuper.exe
C:\PROGRAM FILES\VIRTUA~1\ <--folder (this will be a folder whose name begins with VIRTUA)

Step #5

Start CleanUp! and click on the CleanUp! button. Let it run to completion. It may take a few minutes depending on the size of your hard drive so be patient.

Step #6

OK. Reboot your computer normally, start HijackThis and perform a new scan. Post your new log file back here along with details of any problems you encountered performing the above steps using the Add Reply button and I will review it when it comes in.

OT
I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
OldTimer

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#3 ReX

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Posted 15 April 2005 - 11:51 PM

hello again. i deleted the registrys that you told me to delete that i found. i couldn't find some (i couldn't find F2 - REG:sys... and 08 - Extra con....) i did was in safe mode wen i deleted them but wen i restarted my computer and made a HJT log the ones that i deleted where back again so i went back into safe mode and the only one that i found was F2 - REG:sys.... so i deleted that and again all the registrys where back wen i restarted my computer. I am currently using windowz xp but now for sum reason all my windows looks like 95 with the same grey dull bars and folders. But when i checked my windows theme it said that i am using the windows XP theme.

Logfile of HijackThis v1.99.1
Scan saved at 2:44:49 PM, on 4/16/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\msole32.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Telstra\Cable Login\bpcable.exe
C:\Program Files\Telstra\Toolbar\bpumTray.exe
C:\Program Files\Panda Software\Panda Antivirus Titanium\APVXDWIN.EXE
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb07.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\WINDOWS\System32\hphmon04.exe
C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\MessengerDiscovery\MessengerDiscovery.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\CleanMyPC\Registry Cleaner\RCScheduler.exe
C:\Program Files\Microsoft Office\Office10\msoffice.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Panda Software\Panda Antivirus Titanium\Pavsrv51.exe
C:\Program Files\Panda Software\Panda Antivirus Titanium\AVENGINE.EXE
C:\WINDOWS\SYSTEM32\ZONELABS\vsmon.exe
C:\Program Files\Panda Software\Panda Antivirus Titanium\pavProxy.exe
C:\Documents and Settings\Jose\Desktop\PROGRAMS\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.searchmaid.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.searchmaid.com/search.php?qq=%s
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://searchmaid.com/bar/index.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.searchmaid.com/search.php?qq=%s
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.searchmaid.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.searchmaid.com/search.php?qq=%s
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.searchmaid.com/search.php?qq=%s
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.searchmaid.com/search.php?qq=%s
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.searchmaid.com/
F2 - REG:system.ini: Shell=explorer.exe, msmsgs.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: ActivateBand Class - {4C7B6DE1-99A4-4CF1-8B44-68889900E1D0} - C:\Program Files\Telstra\Toolbar\bpumToolBand.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: BigPond Toolbar - {7A431EC4-CC21-4DF7-9DB1-A2CF74C4CC98} - C:\Program Files\Telstra\Toolbar\bpumToolBand.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [BigPondCable] "C:\Program Files\Telstra\Cable Login\bpcable.exe" /r
O4 - HKLM\..\Run: [BigPond Toolbar] "C:\Program Files\Telstra\Toolbar\bpumTray.exe"
O4 - HKLM\..\Run: [APVXDWIN] "C:\Program Files\Panda Software\Panda Antivirus Titanium\APVXDWIN.EXE" /s
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb07.exe
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [HPHmon04] C:\WINDOWS\System32\hphmon04.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [MessengerDiscovery] C:\Program Files\MessengerDiscovery\MessengerDiscovery.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [Registry Cleaner Scheduler] "C:\Program Files\CleanMyPC\Registry Cleaner\RCScheduler.exe" /startup
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Trace - {04849C74-016E-4a43-8AA5-1F01DE57F4A1} - C:\Program Files\VisualRoute\vrie.dll
O9 - Extra 'Tools' menuitem: VisualRoute Trace - {04849C74-016E-4a43-8AA5-1F01DE57F4A1} - C:\Program Files\VisualRoute\vrie.dll
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: RaptisoftGameLoader - http://www.miniclip.com/hamsterball/raptisoftgameloader.cab
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...nt.cab31267.cab
O16 - DPF: {288C5F13-7E52-4ADA-A32E-F5BF9D125F98} (CR64Loader Object) - http://www.miniclip.com/inflaterball/miniclipGameLoader.dll
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC...bin/AvSniff.cab
O16 - DPF: {31B7EB4E-8B4B-11D1-A789-00A0CC6651A8} (Cult3D ActiveX Player) - http://www.cult3d.com/download/cult.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...nt.cab30149.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse...pDownloader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary/ZIntro.cab31267.cab
O16 - DPF: {BD393C14-72AD-4790-A095-76522973D6B8} (CBreakshotControl Class) - http://messenger.zone.msn.com/binary/Bankshot.cab31267.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://www.popcap.com/games/popcaploader_v6.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/...468/mcfscan.cab
O16 - DPF: {F54C1137-5E34-4B95-95A5-BA56D4D8D743} -
O16 - DPF: {FA3662C3-B8E8-11D6-A667-0010B556D978} (IWinAmpActiveX Class) - http://cdn.digitalcity.com/_media/dalaillama/ampx.cab
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\SYSTEM32\ati2sgag.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: BigPond Broadband Cable Login (bpcService) - Unknown owner - C:\Program Files\Telstra\Cable Login\bpcService.exe
O23 - Service: Panda anti-virus service (PAVSRV) - Panda Software - C:\Program Files\Panda Software\Panda Antivirus Titanium\Pavsrv51.exe
O23 - Service: Pml Driver HPH11 - HP - C:\WINDOWS\System32\HPHipm11.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. - C:\WINDOWS\SYSTEM32\ZONELABS\vsmon.exe

#4 OldTimer

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Posted 16 April 2005 - 12:22 PM

Hi ReX. Ok, let's try a different approach to this. Please proceed with the following steps in order.

Step #1

Download the Pocket Killbox.

Unzip the contents of KillBox.zip to a convenient location and then double-click on KillBox.exe to launch the program.
  • Double-click on KillBox.exe.
  • Click "Delete on Reboot".
  • Paste this file into the top "Full Path of File to Delete" box.
    • C:\WINDOWS\System32\msole32.exe
  • Click the "Delete File" button which looks like a stop sign.
  • Click "Yes" at the Delete on Reboot prompt.
  • Click "Yes" at the Delete next Reboot prompt.
  • If you get a "PendingFileRenameOperations Registry Data has been Removed by External Process!" message then just restart manually.
Step #2

After the reboot, start HijackThis and click the Scan button to perform a scan. Look for the following items and click in the checkbox in front of each item to select it:R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.searchmaid.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.searchmaid.com/search.php?qq=%s
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://searchmaid.com/bar/index.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.searchmaid.com/search.php?qq=%s
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.searchmaid.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.searchmaid.com/search.php?qq=%s
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.searchmaid.com/search.php?qq=%s
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.searchmaid.com/search.php?qq=%s
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.searchmaid.com/
F2 - REG:system.ini: Shell=explorer.exe, msmsgs.exe

Now close ALL open windows except HijackThis and click the Fix Checked button to finish the repair.

Step #3

Please run at least 2 of the following on-line virus scans:at least 2[/color] of the following on-line virus scans:

Trend Micro Housecall

BitDefender On-Line Virus Scan
Panda ActiveScan
Make sure that you choose "fix" or "clean".

Step #4

Click on the link below and follow the directions on the webpage to run an online trojan scan:

[url="http://www.windowsecurity.com/trojanscan/"]WindowSecurity online trojan scan

Step #5

OK. Reboot your computer normally, start HijackThis and perform a new scan. Post your new log file back here along with details of any problems you encountered performing the above steps using the Add Reply button and I will review it when it comes in.

OT
I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
OldTimer

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#5 ReX

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Posted 23 April 2005 - 12:28 AM

Hey. The online scanz were great the deleted 36 viruses and trojanz that none of my anti-virus software picked up. i had to delete popuper.exe and intmonp.exe again. Here is my latest log

Logfile of HijackThis v1.99.1
Scan saved at 3:25:53 PM, on 4/23/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\logonui.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Telstra\Cable Login\bpcable.exe
C:\Program Files\Telstra\Toolbar\bpumTray.exe
C:\Program Files\Panda Software\Panda Antivirus Titanium\APVXDWIN.EXE
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\WINDOWS\System32\hphmon04.exe
C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\MessengerDiscovery\MessengerDiscovery.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\CleanMyPC\Registry Cleaner\RCScheduler.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Panda Software\Panda Antivirus Titanium\Pavsrv51.exe
C:\Program Files\Panda Software\Panda Antivirus Titanium\AVENGINE.EXE
C:\WINDOWS\SYSTEM32\ZONELABS\vsmon.exe
C:\Program Files\Microsoft Office\Office10\msoffice.exe
C:\Program Files\Panda Software\Panda Antivirus Titanium\pavProxy.exe
C:\Documents and Settings\Jose\Desktop\PROGRAMS\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: ActivateBand Class - {4C7B6DE1-99A4-4CF1-8B44-68889900E1D0} - C:\Program Files\Telstra\Toolbar\bpumToolBand.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: BigPond Toolbar - {7A431EC4-CC21-4DF7-9DB1-A2CF74C4CC98} - C:\Program Files\Telstra\Toolbar\bpumToolBand.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [BigPondCable] "C:\Program Files\Telstra\Cable Login\bpcable.exe" /r
O4 - HKLM\..\Run: [BigPond Toolbar] "C:\Program Files\Telstra\Toolbar\bpumTray.exe"
O4 - HKLM\..\Run: [APVXDWIN] "C:\Program Files\Panda Software\Panda Antivirus Titanium\APVXDWIN.EXE" /s
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb07.exe
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [HPHmon04] C:\WINDOWS\System32\hphmon04.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [Bouncer RunStartup] C:\Program Files\Bouncer\Bouncer.exe 201
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [MessengerDiscovery] C:\Program Files\MessengerDiscovery\MessengerDiscovery.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [Registry Cleaner Scheduler] "C:\Program Files\CleanMyPC\Registry Cleaner\RCScheduler.exe" /startup
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Trace - {04849C74-016E-4a43-8AA5-1F01DE57F4A1} - C:\Program Files\VisualRoute\vrie.dll
O9 - Extra 'Tools' menuitem: VisualRoute Trace - {04849C74-016E-4a43-8AA5-1F01DE57F4A1} - C:\Program Files\VisualRoute\vrie.dll
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: RaptisoftGameLoader - http://www.miniclip.com/hamsterball/raptisoftgameloader.cab
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...nt.cab31267.cab
O16 - DPF: {288C5F13-7E52-4ADA-A32E-F5BF9D125F98} (CR64Loader Object) - http://www.miniclip.com/inflaterball/miniclipGameLoader.dll
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC...bin/AvSniff.cab
O16 - DPF: {31B7EB4E-8B4B-11D1-A789-00A0CC6651A8} (Cult3D ActiveX Player) - http://www.cult3d.com/download/cult.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://www.bitdefender.com/scan8/oscan8.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061...all/xscan53.cab
O16 - DPF: {80DD2229-B8E4-4C77-B72F-F22972D723EA} - http://www.bitdefender.com/scan/Msie/bitdefender.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...nt.cab30149.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse...pDownloader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary/ZIntro.cab31267.cab
O16 - DPF: {BD393C14-72AD-4790-A095-76522973D6B8} (CBreakshotControl Class) - http://messenger.zone.msn.com/binary/Bankshot.cab31267.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://www.popcap.com/games/popcaploader_v6.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/...468/mcfscan.cab
O16 - DPF: {F54C1137-5E34-4B95-95A5-BA56D4D8D743} -
O16 - DPF: {FA3662C3-B8E8-11D6-A667-0010B556D978} (IWinAmpActiveX Class) - http://cdn.digitalcity.com/_media/dalaillama/ampx.cab
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\SYSTEM32\ati2sgag.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: BigPond Broadband Cable Login (bpcService) - Unknown owner - C:\Program Files\Telstra\Cable Login\bpcService.exe
O23 - Service: Panda anti-virus service (PAVSRV) - Panda Software - C:\Program Files\Panda Software\Panda Antivirus Titanium\Pavsrv51.exe
O23 - Service: Pml Driver HPH11 - HP - C:\WINDOWS\System32\HPHipm11.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. - C:\WINDOWS\SYSTEM32\ZONELABS\vsmon.exe

#6 OldTimer

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Posted 23 April 2005 - 09:50 AM

Hey ReX. You've picked up another one. Let's take care of that and then get your operating system updated. Your version of XP is extremely outdated. By not keeping your OS updated and patched you remain vulnerable to many of the infections out there today that an updated system can protect you against. Let's get started.

Step #1

We need to disable TeaTimer so it does not interfere with the fixes we are about to do.
  • Run Spybot-S&D
  • Go to the Mode menu, and make sure Advanced Mode is selected
  • On the left hand side, choose Tools -> Resident
  • Uncheck Resident TeaTimer and OK any prompts
  • Restart your computer.
Step #2

Now we will remove some programs using Add or Remove Programs in the Control Panel:
  • Click Start.
  • Click Control Panel.
  • Double-click Add or Remove Programs.
  • Look in the Currently installed programs box for each program listed below and if it is there:
  • Click on it to select it.
  • Click Change (or Change/Remove) button.
  • If you are prompted to confirm the removal of the program, click Yes.
Virtual Bouncer
Step #3

Start HijackThis and click the Scan button to perform a scan. Look for the following items and click in the checkbox in front of each item to select it:O4 - HKLM\..\Run: [Bouncer RunStartup] C:\Program Files\Bouncer\Bouncer.exe 201
Now close ALL open windows except HijackThis and click the Fix Checked button to finish the repair.

We need to make sure all hidden files are showing so please:
  • Click Start.
  • Open My Computer.
  • Select the Tools menu and click Folder Options.
  • Select the View tab.
  • Under the Hidden files and folders heading select Show hidden files and folders.
  • Uncheck the Hide protected operating system files (recommended) option.
  • Click Yes to confirm.
  • Click OK.
Find the following files/folders and delete them (don't worry if they are already gone):C:\Program Files\Bouncer\ <--folder
Step #4

Uninstall one of the antivirus programs that you have running. It is not a good idea to have 2 active antivirus applications running simultaneously because they can interfere with each other and make both of them ineffective. Both of the applications you currently have are good products so choose the one you like the best to keep.

Step #5

Go to the Microsoft Windows Update site and install Service Pack 2. When that is finished go back to the Microsoft Windows Update site and install all Critical Updates that are available. By updating your operating system you will protect yourself against many of the threats that you are vulnerable to at this time.

Step #6

OK. Reboot your computer normally, start HijackThis and perform a new scan. Use the Add Reply button to post your new log file back here along with details of any problems you encountered performing the above steps and I will review it when it comes in.

OT
I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
OldTimer

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