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#1 Ronilee

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Posted 27 July 2008 - 11:02 PM

It has been brought to my attention that I may have a virus on my computer.

The machine runs without any reason. There must be something making it do this,
I don't know what to do about it. It's happening right now.

I have Avast installed and also AVG for security. I don't have anything else, I can't afford
to buy Norton or any of those.

If there is something one of you can do for me please let me know, send me an email,
my email address in on file. I hope this will help.

Thanks,
Ronilee

Edited by Orange Blossom, 27 July 2008 - 11:35 PM.
Move to more appropriate forum. ~ OB


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#2 Budapest

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Posted 28 July 2008 - 02:25 AM

Do not install more than one anti-virus application on your computer, as it will cause conflicts.

What happens when you run an anti-virus scan? Does it find anything?

Also, I didn't quite understand what you meant by: "The machine runs without any reason."
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 Ronilee

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Posted 28 July 2008 - 09:59 AM

OK, ty for your help. What I mean is: I am in Pogo and just sitting and playing gin. My cpu is running when
there isn't anything going on in the game. If I sit and do nothing, the cpu still runs. It grinds and grinds. Then
it freezes and I have to control alt delete and use task manager to end program. Last nite it ran for an hour
straight with me just sitting and trying to play. I am on Windows XP, I have some photos but not many (maybe
20 or so) and mostly I just use my computer for email and games on the Pogo site.

There was once a warning that I have a virus but didn't know what to do. I took AVG off, and only have Avast
free on right now. Not sure where to go from here. Maybe the Hijack area can help? Is it possible to get into
my system from where you are to check it out? I have 256ram memory. Anything you can do is wonderful.

#4 quietman7

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Posted 28 July 2008 - 10:13 AM

When you experience or encounter strange behavior, always check for new, unknown or suspicious processes in Task Manager.

Anytime you come across a suspicious file or one that you do not recognize, search the name using Google or the following links:
BC's File Database
BC's Startup Programs Database
File Research Center
Process Library
ThreatExpert Malware Search

Most of the processes in Task Manager will be legitimate as shown in these links.
List of common system processes found in XP's Task Manager
Common Processes found in XP's Task Manager
How To Determine what Services are running in Windows XP

Determining whether a file is malware or a legitimate process sometimes depends on the location (path) it is running from. One of the ways that malware tries to hide is to give itself the same name as a critical system file. However, it then places itself in a different location on your computer. A file's properties may give a clue to identifying it. Right-click on the file, Properties and examine the General and Version tabs.

If you cannot find any information, the file has a legitimate name but is not located where it is supposed to be, or you want a second opinion, submit it to jotti's virusscan or virustotal.com. In the "File to upload & scan" box, browse to the location of the suspicious file and submit (upload) it for scanning/analysis.
-- Then post back with the results of the file analysis.
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