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"hardware Malfuntion" Blue Screen When Restarting

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#1 The Walrus

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Posted 27 July 2008 - 04:58 PM

Just recently my XP PC has started failing to shut down. This happens when I try to restart, but not when shutting down fully. The "Windows is shutting down" screen appears but shortly afterwards I get a blue screen with the following message:

***Hardware Malfunction

Call your hardware vendor for support

***The system has halted***

I then have to press the reset button to start up again.

I have found references to this message in a few places, but there always seem to be other problems (sometimes, but not always, malfunctioning hardware, as suggested by the message), whereas my system is working normally, as far as I can tell.

I do have a USB port that doesn't work. If I plug a device in it seems to be powered, modem lights come on for instance, but Windows doesn't detect the device. However, this has been the case for more than two years without causing any problems. I tried disabling the affected USB port in device manager but this had no effect.


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#2 Dr_Manhattan


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Posted 27 July 2008 - 07:02 PM

Hmmm......I am going to take a shot at this and recommend you to perform a checkdisk repair on the computer. Id worked on a similar issue before and somehow checkdisk repair fixed the problem. You can perform checkdisk repair by going into my computer -> right click on the C Drive -> Click on properties -> click tools -> and then click on the error checking part simply click on check now. Then make sure the two boxes in the middle are checked once you click OK, the computer will simply ask you to restart the computer. Reboot and let the process take place.

#3 usasma


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Posted 28 July 2008 - 03:30 PM

I'd also suggest having a look at this article: http://support.microsoft.com/kb/315223
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#4 The Walrus

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Posted 29 July 2008 - 03:16 PM

Well, the problem has gone, but I'm not sure why.

I have run check disk before without success, but I ran it again just in case and I still got the error message at first. I didn't do anything else, but after one more failed restart the problem disappeared.

Does this make any sense? Could check disk have had a delayed effect or has the problem spontaneously fixed itself?

I'll work through the Microsoft article if the problem returns. I notice in the article though that it says the problem occurs during startup, as do all the other instances of this error message that I have come across online. I can't seem to find any examples where the message appears while shutting down.

Thanks for the help, with any luck I won't need more on this problem. :thumbsup:

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