Posted 27 July 2008 - 01:56 PM
At the start of July, in a bid to make my computer run faster, I downloaded and ran RegCure. Big mistake. The same day I noticed that my two disc drives were no longer listed when I went into My Computer.
They used to be referred to as D:\ & E:\ but are now not listed.
The disc drives are:
HL-DT-ST DVD-ROM GDR8163B
Philips DVD & RW DVD8601
Although both drive open and close, if I put a disc in nothing happens.
On both drives, when I go into Device Manager and click on Properties I get the following message:
Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)
Click Troubleshoot to start the troubleshooter for this device.
When I have gone onto the Microsoft website and used the Troubleshooter option on my PC they both instruct me to Uninstall the hardware whilst in Device Manager and then to go into 'Add Hardware' in the Control Panel. I've done this several times and, although the 'Add Hardware' wizard does find both drives, then it states:
A problem occured during hardware installation. Your new hardware might not work properly.
The troubleshooter then suggests going to the Microsoft website to download new drivers or to try the manufacturer's website but I can't find anything.
Does anyone have any ideas??