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Safe Mode Fails To Start!


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#1 Vangelis

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Posted 26 July 2008 - 03:11 AM

Hello! I cannot start in safe mode because the computer hangs after loading TDI.sys. Is it a virus? How can I solve it?

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#2 usasma

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Posted 26 July 2008 - 05:49 AM

Have you tried the Last Known Good Configuration option?
Do you have a Windows installation CD that you can boot from? If so, I'd suggest trying a repair install of XP.
First, if you've got Internet Explorer 7 installed, read this article to uninstall it from the Recovery Console: http://support.microsoft.com/?kbid=917964
Then here's the procedure for the repair install: http://www.michaelstevenstech.com/XPrepairinstall.htm

Once you're able to get back into Windows we can check for the presence of any viruses/malware.
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#3 Vangelis

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Posted 26 July 2008 - 06:33 AM

I've tried Last Known Good Configuration, but it doesn't work. I can boot in normal mode, the problem appears only in Safe mode. I also have Erd Commander 2005, if you think that it will help.

#4 usasma

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Posted 26 July 2008 - 07:09 AM

Since you can get into Normal Mode, I'd suggest that you try a couple of these free, online scanners to see if anything has slipped by your protection:
(Be advised that some of these scanners will pickup things in "quarantine" from other anti-virus programs - so review the results carefully)

http://housecall.trendmicro.com
http://www.pandasecurity.com/homeusers/solutions/activescan/
http://www.kaspersky.com/virusscanner Scan Only - no removal
http://www.bitdefender.com/scan8/ie.html
http://support.f-secure.com/enu/home/ols.shtml
http://us.mcafee.com/root/mfs/default.asp
http://onlinescan.avast.com/
http://ca.com/us/securityadvisor/virusinfo/scan.aspx
http://www.eset.com/onlinescan/



If it turns up infected, post back and we'll move this thread over to the Am I Infected forum ( http://www.bleepingcomputer.com/forums/f/103/am-i-infected-what-do-i-do/ )
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#5 Vangelis

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Posted 29 July 2008 - 12:34 PM

Sorry for being late. I use Kaspersky antivirus 7, but it doesn't detect anything, so Iwill try these scanners. Thank you!

#6 usasma

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Posted 29 July 2008 - 06:12 PM

The reason for recommending the online scanners is in case something has hijacked your installed antivirus programs. It provides an uncorrupted means to scan a system that may be infected.
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




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