Stop c000021a [fatal system error} the windows logon process system terminates unexpectedly with a status of 0xc0000005 (0x00000000 0x00000000).
The system has been shut down.
I get this error whenever I boot up unless I hit f8 during start up and run in Safe Mode. I have been running in Safe Mode w/ Networking for a week now. I have been searching for a possible remedy since it happened.
Things I have tried:
Tried booting to last stable configuration- no difference
Tried restoring to last system checkpoint- no difference
Looked in Add/Remove programs for updates dated 19 July, found none more recent than 9 July
Looked in Registry H_Hey/local machine/software/microsoft/updates for same, found same
Running Chkdsk on C: from My Computer gave me no errors
I routinely have both Windows Defender and AVG anti virus running, so I doubt my issue could be malware related.
I have sent repeated emails to microsoft support regarding this problem, since they offer free assistance for update related issues. So far their help has been worth nothing. A lot of computer generated responses, and one email from an actual person who apparently knew nothing about my problem. His instructions were to have me disable all non-microsoft services and reboot (as if that would fix the problem). He also wanted me to send him the dump if file if it happened again, but there is no dump file.
I am tired of running in Safe Mode, and the free assistance from microsoft, appears to be worthless so far. I would greatly appreciate any help.
I am running Windows XP Pro SP2 on an AMD Sempron 3000+, 1.8GHZ
Edited by yu gnomi, 25 July 2008 - 09:59 PM.