In looking at my error logs, there have been occasional errors with Word. But just recently, they have become quite a pattern. I'm not a techie and don't know if this error entry tells us details to center in on exactly what the problem is. But I am copying it below for your perusal. I am running Home Vista & Office Home & Student 2007. After I installed an update to my HP OfficeJet All-in-One I started getting frequent messages that Word had failed & Microsoft was searching for solutions to the problem. It always repairs & Word returns for continued use, but something is clearly wrong. I saw a discussion on Bleeping Computer that lead me to think that Office & my HP printer might be conflicting. But so far as I am aware the updates for both the Office & HP are the newest versions. I think Microsoft is completely updated. Can you help me correct whatever this is all about ? I am very unclear about what is happening & don't know what to do.
Log Name: Application
Source: Application Error
Date: 7/24/2008 4:48:08 PM
Event ID: 1000
Task Category: (100)
Faulting application WINWORD.EXE, version 12.0.6308.5000, time stamp 0x47e547c5, faulting module hpz3r4x6.dll, version 61.63.263.21, time stamp 0x46c5c5da, exception code 0xc0000005, fault offset 0x00045db8, process id 0xa44, application start time 0x01c8edd6bca86b89.
<Provider Name="Application Error" />
<TimeCreated SystemTime="2008-07-24T21:48:08.000Z" />