Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Win32.agent.pz Infection


  • This topic is locked This topic is locked
2 replies to this topic

#1 Lsc

Lsc

  • Members
  • 1 posts
  • OFFLINE
  •  
  • Local time:10:44 PM

Posted 24 July 2008 - 11:05 PM

One of the receptionists work computers has an Win32.Agent.pz infection as shown by Spybot S&D.
I've only tried basic things to be rid of it, and posting here makes it bleedingly obvious none of them worked -_-

Wall of text inc.

Deckard's System Scanner v20071014.68
Run by Loganskin on 2008-07-25 13:43:34
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- System Restore --------------------------------------------------------------

Successfully created a Deckard's System Scanner Restore Point.


-- Last 5 Restore Point(s) --
67: 2008-07-25 03:43:40 UTC - RP770 - Deckard's System Scanner Restore Point
66: 2008-07-24 23:53:50 UTC - RP769 - Removed Java™ 6 Update 3
65: 2008-07-24 01:46:25 UTC - RP768 - System Checkpoint
64: 2008-07-23 00:40:11 UTC - RP767 - System Checkpoint
63: 2008-07-22 00:39:51 UTC - RP766 - System Checkpoint


-- First Restore Point --
1: 2008-04-27 22:02:14 UTC - RP704 - System Checkpoint


Backed up registry hives.
Performed disk cleanup.

Percentage of Memory in Use: 76% (more than 75%).
Total Physical Memory: 504 MiB (512 MiB recommended).


-- HijackThis (run as Loganskin.exe) -------------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:46:08 PM, on 25/07/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\brsvc01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\brss01a.exe
C:\Program Files\CA\eTrust Antivirus\InoRpc.exe
C:\Program Files\CA\eTrust Antivirus\InoRT.exe
C:\Program Files\CA\eTrust Antivirus\InoTask.exe
C:\WINDOWS\system32\tcpsvcs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\ASUSTeK\ASUSDVD\PDVDServ.exe
C:\PROGRA~1\CA\ETRUST~1\realmon.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\ctfmon.exe
C:\HLINK\hms.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Loganskin\Desktop\dss.exe
C:\Hijack\Loganskin.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.ninemsn.com.au/0SEENAU/SAOS01?FORM=TOOLBR
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\ASUSTeK\ASUSDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Realtime Monitor] C:\PROGRA~1\CA\ETRUST~1\realmon.exe -s
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_8 -reboot 1
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HMS Client Application.lnk = ?
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Open in new background tab - res://C:\Program Files\Windows Live Toolbar\Components\en-au\msntabres.dll.mui/229?4ecd7854cf594dec964772530f164e79
O8 - Extra context menu item: Open in new foreground tab - res://C:\Program Files\Windows Live Toolbar\Components\en-au\msntabres.dll.mui/230?4ecd7854cf594dec964772530f164e79
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse...pDownloader.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = lsc.local
O17 - HKLM\Software\..\Telephony: DomainName = lsc.local
O17 - HKLM\System\CCS\Services\Tcpip\..\{4690755E-E6D8-4E2E-B6BE-5D1A47FA8961}: NameServer = 172.16.0.100,172.16.0.50
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = lsc.local
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = lsc.local
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\system32\brsvc01a.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: eTrust Antivirus RPC Server (InoRPC) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Antivirus\InoRpc.exe
O23 - Service: eTrust Antivirus Realtime Server (InoRT) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Antivirus\InoRT.exe
O23 - Service: eTrust Antivirus Job Server (InoTask) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Antivirus\InoTask.exe

--
End of file - 5762 bytes

-- File Associations -----------------------------------------------------------

All associations okay.


-- Drivers: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled ---------------------

R0 INO_FLPY - c:\windows\system32\drivers\ino_flpy.sys <Not Verified; Computer Associates; CA eTrust eTrust Antivirus/InoculateIT version 7.X/6.X/4.X>
R2 DgiVecp (Team MFP Comm Driver) - c:\windows\system32\drivers\dgivecp.sys <Not Verified; DeviceGuys, Inc.; DeviceGuys, Inc. Team MFP for Windows NT, 9x, and 3.1>
R2 INO_FLTR - c:\windows\system32\drivers\ino_fltr.sys <Not Verified; Computer Associates; CA eTrust Antivirus/InoculateIT version 7.X/6.X>
R3 ADIHdAudAddService (ADI UAA Function Driver for High Definition Audio Service) - c:\windows\system32\drivers\adihdaud.sys <Not Verified; Windows ® Server 2003 DDK provider; Microsoft® Windows® Operating System>
R3 catchme - c:\docume~1\logans~1\locals~1\temp\catchme.sys (file missing)


-- Services: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled --------------------

R2 InoRPC (eTrust Antivirus RPC Server) - "c:\program files\ca\etrust antivirus\inorpc.exe" <Not Verified; Computer Associates International, Inc.; eTrust Antivirus>
R2 InoRT (eTrust Antivirus Realtime Server) - "c:\program files\ca\etrust antivirus\inort.exe" <Not Verified; Computer Associates International, Inc.; eTrust Antivirus>
R2 InoTask (eTrust Antivirus Job Server) - "c:\program files\ca\etrust antivirus\inotask.exe" <Not Verified; Computer Associates International, Inc.; eTrust Antivirus>


-- Device Manager: Disabled ----------------------------------------------------

No disabled devices found.


-- Scheduled Tasks -------------------------------------------------------------

2008-07-25 13:00:21 256 --a------ C:\WINDOWS\Tasks\Check Updates for Windows Live Toolbar.job


-- Files created between 2008-06-25 and 2008-07-25 -----------------------------

2008-07-25 13:26:41 0 d-------- C:\Hijack
2008-07-25 12:28:18 0 d-------- C:\WINDOWS\ERUNT
2008-07-25 12:18:08 0 d-------- C:\Documents and Settings\Administrator\Favorites
2008-07-25 12:18:08 0 d-------- C:\Documents and Settings\Administrator\Desktop
2008-07-25 12:18:08 0 d--hs---- C:\Documents and Settings\Administrator\Cookies
2008-07-25 12:18:08 0 dr-h----- C:\Documents and Settings\Administrator\Application Data
2008-07-25 12:18:08 0 d---s---- C:\Documents and Settings\Administrator\Application Data\Microsoft
2008-07-25 12:18:07 0 d--h----- C:\Documents and Settings\Administrator\Templates
2008-07-25 12:18:07 0 dr------- C:\Documents and Settings\Administrator\Start Menu
2008-07-25 12:18:07 0 dr-h----- C:\Documents and Settings\Administrator\SendTo
2008-07-25 12:18:07 0 d--h----- C:\Documents and Settings\Administrator\Recent
2008-07-25 12:18:07 0 d--h----- C:\Documents and Settings\Administrator\PrintHood
2008-07-25 12:18:07 524288 --ah----- C:\Documents and Settings\Administrator\NTUSER.DAT
2008-07-25 12:18:07 0 d--h----- C:\Documents and Settings\Administrator\NetHood
2008-07-25 12:18:07 0 d-------- C:\Documents and Settings\Administrator\My Documents
2008-07-25 12:18:07 0 d--h----- C:\Documents and Settings\Administrator\Local Settings
2008-07-25 09:56:29 0 d-------- C:\WINDOWS\system32\appmgmt


-- Find3M Report ---------------------------------------------------------------

2008-07-25 09:55:30 0 d-------- C:\Program Files\Common Files


-- Registry Dump ---------------------------------------------------------------

*Note* empty entries & legit default entries are not shown


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"High Definition Audio Property Page Shortcut"="HDAShCut.exe" [07/01/2005 05:07 PM C:\WINDOWS\system32\HdAShCut.exe]
"IgfxTray"="C:\WINDOWS\system32\igfxtray.exe" [05/04/2005 04:22 PM]
"HotKeysCmds"="C:\WINDOWS\system32\hkcmd.exe" [05/04/2005 04:19 PM]
"Persistence"="C:\WINDOWS\system32\igfxpers.exe" [05/04/2005 04:23 PM]
"RemoteControl"="C:\Program Files\ASUSTeK\ASUSDVD\PDVDServ.exe" [31/10/2003 07:42 PM]
"NeroFilterCheck"="C:\WINDOWS\system32\NeroCheck.exe" [09/07/2001 10:50 AM]
"Realtime Monitor"="C:\PROGRA~1\CA\ETRUST~1\realmon.exe" [06/04/2004 05:14 PM]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [04/07/2006 02:40 PM]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [04/08/2004 10:00 PM]
"updateMgr"="C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" [30/03/2006 04:45 PM]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [24/09/2005 4:05:26 PM]
HMS Client Application.lnk - C:\HLINK\hms.exe [16/02/2006 1:40:41 PM]




-- End of Deckard's System Scanner: finished at 2008-07-25 13:46:32 ------------

attatched the extra.txt (named mail.txt due to emailing it to myself on another pc, nothing suspect ^_-)

Attached Files


Edited by Lsc, 24 July 2008 - 11:07 PM.


BC AdBot (Login to Remove)

 


#2 Orange Blossom

Orange Blossom

    OBleepin Investigator


  • Moderator
  • 36,911 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Location:Bloomington, IN
  • Local time:08:44 AM

Posted 07 August 2008 - 11:52 PM

Hello Lsc,

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. We aim to provide the valuable service known to come from BC to every member we can, but sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

Upon completing the steps below, a staff member will review and take the steps necessary with you to get your machine back in working order, clean and free of malware.

Thanks and again sorry for the delay.

Please download Deckard's System Scanner (DSS) and save to your Desktop.
alternate download site

DSS will do the following:
  • Create a new System Restore point in Windows XP and Vista.
  • Clean your Temporary Files, Downloaded Program Files, Internet Cache Files, and empty the Recycle Bin on all drives.
  • Check some important areas of your system and produce a report for an analyst to review.
  • Automatically run HijackThis. It will also install and place a shortcut to HijackThis on your desktop if you do not already have it installed. So if HijackThis is not installed and DSS prompts you to download it, please answer yes.
You must be logged onto an account with administrator privileges when using.
  • Close all applications and windows.
  • Double-click on dss.exe to run it and follow the prompts.
  • If your anti-virus or firewall complains, please allow this script to run as it is not
    malicious.
  • When the scan is complete, two text files will open in Notepad:
    • main.txt <- this one will be maximized
    • extra.txt <- this one will be minimized
  • If not, they both can be found in the C:\Deckard\System Scanner folder.
  • Please copy (Ctrl+C) and paste (Ctrl+V) the contents of main.txt and extra.txt in your next reply.
-- When running DSS, some firewalls may warn that it is trying to access the Internet especially if your asked to download the most current version of HijackThis. Please ensure that you allow it permission to do so.
-- If you get a warning from your anti-virus while DSS is scanning, please allow DSS to continue as the scan is not harmful.


If you already preformed the steps above, we still need to see the current state of the machine. A fresh scan and logs are still necessary

Click on Start then Run
Copy and paste the following in bold in the open window and then click OK
"%userprofile%\desktop\dss.exe" /config
This will open up DSS configuration
Click on Check All
Click Scan
DSS will now run again when finished
Please post back both logs that open in notepad
Main txt and extra txt



Next
Please do a scan with Kaspersky Online Scanner

Note: If you are using Windows Vista, open your browser by right-clicking on its icon and select 'Run as administrator' to perform this scan.

Click on the Accept button and install any components it needs.
  • The program will install and then begin downloading the latest definition files.
  • After the files have been downloaded on the left side of the page in the Scan section select My Computer
  • This will start the program and scan your system.
  • The scan will take a while, so be patient and let it run.
  • Once the scan is complete, click on View scan report
  • Now, click on the Save Report as button.
  • Save the file to your desktop.
  • Copy and paste that information in your next post.

Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript

#3 Orange Blossom

Orange Blossom

    OBleepin Investigator


  • Moderator
  • 36,911 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Location:Bloomington, IN
  • Local time:08:44 AM

Posted 12 September 2008 - 10:29 PM

Due to the lack of feedback this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team
a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users