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I need help with removing certain adware programs


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3 replies to this topic

#1 yang47

yang47

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Posted 15 April 2005 - 08:28 AM

Could someone please help me with the removal of adware.websearch and the other adwares because,the adwares always intefere with my surfing the net.

Below is a catalogue of the directories I have scanned with the help of HijackThis.exe

Logfile of HijackThis v1.99.1
Scan saved at 11:05:32 PM, on 15/04/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\System32\pacis.exe
C:\WINDOWS\System32\exp.exe
C:\WINDOWS\System32\wintask.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Documents and Settings\J\Application Data\raba.exe
C:\WINDOWS\System32\аttrib.exe
C:\WINDOWS\system32\cisvc.exe
C:\PROGRA~1\Toolbar\PIB.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
C:\PROGRA~1\NORTON~2\NORTON~1\NPROTECT.EXE
C:\WINDOWS\system32\slserv.exe
C:\PROGRA~1\NORTON~2\NORTON~1\SPEEDD~1\NOPDB.EXE
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\PROGRA~1\Toolbar\TBPSSvc.exe
C:\WINDOWS\System32\wuauclt.exe
c:\PROGRA~1\Toolbar\radio.exe
C:\WINDOWS\system32\cidaemon.exe
C:\windows\system32\ghbzaz.exe
C:\windows\system32\packager.exe
C:\Program Files\Spyware Doctor\spydoctor.exe
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\Toolbar\tbps.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\System32\dun.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\System32\ykmhcqw\kukvjlbt.exe
C:\WINDOWS\System32\grhbnvtj\vlhnak.exe
C:\WINDOWS\System32\xlwkgah\volt.exe
C:\WINDOWS\System32\cnvtsvr.exe
C:\WINDOWS\System32\chaext40.exe
C:\Program Files\AutoUpdate\AutoUpdate.exe
C:\WINDOWS\System32\conime.exe
C:\DOCUME~1\J\LOCALS~1\Temp\ljmc.exe
C:\HijackThis.exe

R3 - URLSearchHook: (no name) - {8952A998-1E7E-4716-B23D-3DBE03910972} - C:\PROGRA~1\Toolbar\toolbar.dll
F2 - REG:system.ini: UserInit=Userinit.exe,TGBRFV_
O2 - BHO: CExtension Object - {0019C3E2-DD48-4A6D-ABCD-8D32436323D9} - C:\WINDOWS\cfgmgr51.dll
O2 - BHO: &EliteBar - {28CAEFF3-0F18-4036-B504-51D73BD81ABC} - C:\WINDOWS\EliteToolBar\EliteToolBar version 60.dll
O2 - BHO: (no name) - {8952A998-1E7E-4716-B23D-3DBE03910972} - C:\PROGRA~1\Toolbar\toolbar.dll
O3 - Toolbar: &EliteBar - {825CF5BD-8862-4430-B771-0C15C5CA8DEF} - C:\WINDOWS\EliteToolBar\EliteToolBar version 60.dll
O3 - Toolbar: &Search Toolbar - {339BB23F-A864-48C0-A59F-29EA915965EC} - C:\PROGRA~1\Toolbar\toolbar.dll
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\System32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [PaciSoft] C:\WINDOWS\System32\pacis.exe
O4 - HKLM\..\Run: [exp.exe] C:\WINDOWS\System32\exp.exe
O4 - HKLM\..\Run: [WinTask driver] C:\WINDOWS\System32\wintask.exe
O4 - HKLM\..\Run: [ghbzaz] c:\windows\system32\ghbzaz.exe
O4 - HKLM\..\Run: [TBPS] C:\PROGRA~1\Toolbar\TBPS.exe
O4 - HKLM\..\Run: [kukvjlbt] C:\WINDOWS\System32\ykmhcqw\kukvjlbt.exe
O4 - HKLM\..\Run: [vlhnak] C:\WINDOWS\System32\grhbnvtj\vlhnak.exe
O4 - HKLM\..\Run: [volt] C:\WINDOWS\System32\xlwkgah\volt.exe
O4 - HKLM\..\Run: [AutoLoaderAproposClient] "C:\WINDOWS\System32\cxtpls_loader.exe" /HideUninstall /HideDir /PC=CP.SAV /ShowLegalNote=nonbranded
O4 - HKLM\..\Run: [u33f38T] chaext40.exe
O4 - HKLM\..\Run: [AutoUpdater] "C:\Program Files\AutoUpdate\AutoUpdate.exe"
O4 - HKLM\..\Run: [etbrun] c:\windows\system32\elitekad32.exe
O4 - HKLM\..\Run: [cfgmgr51] RunDLL32.EXE C:\WINDOWS\cfgmgr51.dll,DllRun
O4 - HKLM\..\RunOnce: [TBPS] C:\PROGRA~1\Toolbar\TBPS.exe /boot
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [SVX Control Service] svxhost.exe
O4 - HKCU\..\Run: [Win32 USB2 Driver] winssl.exe
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\spydoctor.exe" /Q
O4 - HKCU\..\Run: [Norton SystemWorks] "C:\Program Files\Norton SystemWorks\cfgwiz.exe" /GUID {05858CFD-5CC4-4ceb-AAAF-CF00BF39736A} /MODE CfgWiz
O4 - HKCU\..\Run: [Wasb] C:\Documents and Settings\J\Application Data\raba.exe
O4 - HKCU\..\Run: [Dee] C:\WINDOWS\System32\§?ttrib.exe
O4 - HKCU\..\Run: [Registry Cleaner] "C:\Program Files\Registry Cleaner Trial\RegClean.exe"
O4 - HKCU\..\Run: [f0spRUf5P] cnvtsvr.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: &Search - http://bar.mywebsearch.com/menusearch.html?p=ZNxmk14247AU
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: 使用网际快车下载 - C:\Program Files\FlashGet\jc_link.htm
O8 - Extra context menu item: 使用网际快车下载全部链接 - C:\Program Files\FlashGet\jc_all.htm
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O15 - ProtocolDefaults: 'http' protocol is in My Computer Zone, should be Internet Zone
O18 - Protocol: tpro - {FF76A5DA-6158-4439-99FF-EDC1B3FE100C} - C:\PROGRA~1\Toolbar\toolbar.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: SVX Control Service (Microsoft Config) - Unknown owner - C:\WINDOWS\System32\svxhost.exe" -netsvcs (file missing)
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~2\NORTON~1\NPROTECT.EXE
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: SmartLinkService (SLService) - - C:\WINDOWS\SYSTEM32\slserv.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~2\NORTON~1\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: Win32 USB2 Driver (Win32) - Unknown owner - C:\WINDOWS\System32\sys32.exe" -netsvcs (file missing)

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#2 Joe - London

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Posted 15 April 2005 - 10:58 PM

Hi yang47,

Welcome to the Forum.

You are currently using hijackthis from a Temp Directory. This can cause problems. Please create a directory on your C: drive.

To do this:
Click My Computer, then C:\
Right click in the right-hand panel.
In the menu that opens, click New>Folder.
That will create a folder named New Folder.
Rename it"HJT".

Download a new copy of [url="http://www.tomcoyote.org/hjt?""]Hijackthis[/url] (version 1.99.01) and unzip it into that directory. Run the program from that directory from now on.

It is essential that you follow these steps or certain important features of the program will not function correctly.

Click the "AddReply" button and post a new log in this thread and we'll be glad to assist you if we can.

Thank you.

Joe.
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#3 yang47

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Posted 15 April 2005 - 06:01 PM

Alrighty,I have created the new directory and unzipped the "Hijack This" file into that directory. Below is a copy of my computer's log list and raw data.

Logfile of HijackThis v1.99.1
Scan saved at 8:54:43 AM, on 16/04/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\PROGRA~1\Toolbar\TBPS.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\PROGRA~1\Toolbar\PIB.exe
C:\WINDOWS\system32\spoolsv.exe
c:\PROGRA~1\Toolbar\radio.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
C:\PROGRA~1\NORTON~2\NORTON~1\NPROTECT.EXE
C:\WINDOWS\system32\slserv.exe
C:\PROGRA~1\Toolbar\TBPSSvc.exe
C:\WINDOWS\System32\ctfmon.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\HJT\HijackThis.exe

R3 - URLSearchHook: (no name) - {8952A998-1E7E-4716-B23D-3DBE03910972} - C:\PROGRA~1\Toolbar\toolbar.dll
O2 - BHO: (no name) - {8952A998-1E7E-4716-B23D-3DBE03910972} - C:\PROGRA~1\Toolbar\toolbar.dll
O3 - Toolbar: &Search Toolbar - {339BB23F-A864-48C0-A59F-29EA915965EC} - C:\PROGRA~1\Toolbar\toolbar.dll
O4 - HKLM\..\Run: [etbrun] C:\windows\system32\elitekad32.exe
O4 - HKLM\..\Run: [TBPS] C:\PROGRA~1\Toolbar\TBPS.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O18 - Protocol: tpro - {FF76A5DA-6158-4439-99FF-EDC1B3FE100C} - C:\PROGRA~1\Toolbar\toolbar.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: SVX Control Service (Microsoft Config) - Unknown owner - C:\WINDOWS\System32\svxhost.exe" -netsvcs (file missing)
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~2\NORTON~1\NPROTECT.EXE
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: SmartLinkService (SLService) - - C:\WINDOWS\SYSTEM32\slserv.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: WebSeach Toolbar support NT service (TBPSSvc) - Unknown owner - C:\PROGRA~1\Toolbar\TBPSSvc.exe
O23 - Service: Win32 USB2 Driver (Win32) - Unknown owner - C:\WINDOWS\System32\sys32.exe" -netsvcs (file missing)

#4 Joe - London

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Posted 16 April 2005 - 03:40 AM

Hi yang47,

You appear to have removed a lot of stuff that appeared in your original post.

You may want to print these instructions, since you're closing your Web Browser.

* Go to Start | Run. Type services.msc in the slot and click OK
In the Services Window scroll down, double click and set each of the following services to "Disable"
(Microsoft Config)
(TBPSSvc)
(Win32)
Shut Services.

* Download and run the EliteToolbar Remover v.1.2.0:


*Open Hijackthis, take another scan and place a checkmark next to these entries.

R3 - URLSearchHook: (no name) - {8952A998-1E7E-4716-B23D-3DBE03910972} - C:\PROGRA~1\Toolbar\toolbar.dll
O2 - BHO: (no name) - {8952A998-1E7E-4716-B23D-3DBE03910972} - C:\PROGRA~1\Toolbar\toolbar.dll
O3 - Toolbar: &Search Toolbar - {339BB23F-A864-48C0-A59F-29EA915965EC} - C:\PROGRA~1\Toolbar\toolbar.dll
O4 - HKLM\..\Run: [etbrun] C:\windows\system32\elitekad32.exe
O4 - HKLM\..\Run: [TBPS] C:\PROGRA~1\Toolbar\TBPS.exe
O18 - Protocol: tpro - {FF76A5DA-6158-4439-99FF-EDC1B3FE100C} - C:\PROGRA~1\Toolbar\toolbar.dll
O23 - Service: SVX Control Service (Microsoft Config) - Unknown owner - C:\WINDOWS\System32\svxhost.exe" -netsvcs (file missing)
O23 - Service: WebSeach Toolbar support NT service (TBPSSvc) - Unknown owner - C:\PROGRA~1\Toolbar\TBPSSvc.exe
O23 - Service: Win32 USB2 Driver (Win32) - Unknown owner - C:\WINDOWS\System32\sys32.exe" -netsvcs (file missing)

*Close all open Windows except Hijackthis and click on "fix Checked".

* Still in Highjackthis, Click Config | Misc Tools | Delete an NT Service Tab. In the dialogue box that opens enter (Microsoft Config) in the slot and click OK.

Now do the same with each of the following:
(TBPSSvc)
(Win32)

Close Hijackthis.

* Enable the ”Show Hidden Files and Folders” option:

Click Start.
Open My Computer.
Select the Tools menu and click Folder Options.
Select the View Tab. Under the Hidden files and folders heading, select "Show hidden files and folders".
Uncheck: "Hide file extensions for known file types"
Uncheck: "Hide protected operating system files (recommended)"
Click Yes to confirm.
Click OK.

*Open Windows Explorer, navigate to and delete the following Files/Folders if present:
Do not be concerned if you can't find some of them as they may have already gone.

C:\windows\system32\elitekad32.exe <<< file
C:\PROGRAm Files\Toolbar\ <<< folder
C:\WINDOWS\System32\svxhost.exe <<< file
C:\WINDOWS\System32\sys32.exe <<< file

Reboot the Computer in normal mode, click the "AddReply" button and post a new Hijackthis log in this thread for further review and evaluation.

Joe.
If I have helped you in any way, please consider a donation:
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