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New Here! Infected With Trojan Horse Downloader.generic7.yxj


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2 replies to this topic

#1 brikaye

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Posted 24 July 2008 - 08:23 PM

Hi,

I'm Briana, and I'm hoping someone can help me eradicate the trojan that has taken up residence in my computer. Some important details you might need to know:

* OS is Windows XP
* I use the free version of AVG 8.0 for antivirus as well as Spybot S&D
* The file name of the trojan is: C:\WINDOWS\system32\msiebbar.dll

When AVG couldn't heal the trojan, I decided I would need help getting rid of it instead of trying to get rid of it on my own. Can anyone help?? Thanks in advance!!!

Briana :thumbsup:

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#2 fireman4it

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Posted 24 July 2008 - 08:35 PM

hello have u tryed running avg in safemode it may let u quarantine or repair the file!
also download malware antibytes and follow directions.

http://www.besttechie.net/tools/mbam-setup.exe


* Make sure you are connected to the Internet.
* Double-click on mbam-setup.exe to install the application.
* When the installation begins, follow the prompts and do not make any changes to default settings.
* When installation has finished, make sure you leave both of these checked:
o Update Malwarebytes' Anti-Malware
o Launch Malwarebytes' Anti-Malware
* Then click Finish.
* MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
* On the Scanner tab:
o Make sure the "Perform Quick Scan" option is selected.
o Then click on the Scan button.
* If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
* The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
* When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
* Click OK to close the message box and continue with the removal process.
* Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
* Make sure that everything is checked, and click Remove Selected.
* When removal is completed, a log report will open in Notepad.
* The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
* Copy and paste the contents of that report in your next reply and exit MBAM.

Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Reagardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
Thanks-


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#3 Orange Blossom

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Posted 25 July 2008 - 06:55 AM

Hello brikaye and welcome to BC :thumbsup:

I see that you have an HJT log posted here: http://www.bleepingcomputer.com/forums/t/159602/infected-with-trojan-horse-downloadergeneric7yxj/ Because you have this log posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

If after 5 days you still have received no response, then post a link to your HJT log in the thread titled "Haven't Had A Reply In Five Days?".

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :flowers:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

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