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Vista, Help With Bsod


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#1 stryke297

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Posted 24 July 2008 - 05:27 PM

Last night I was playing a game, randomly it froze and following was a BSOD. This morning I turned on my computer, opened up windows media player, came home from work. Went to click the pause button on windows media player. It froze, I got another BSOD.

I'm not sure where to find the mini dump logs but I do have this:oblem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 124
BCP1: 00000000
BCP2: 873D4020
BCP3: B2000040
BCP4: 00000800
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1

help please!

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#2 usasma

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Posted 24 July 2008 - 06:24 PM

Minidumps are usually located in a Hidden folder at C:\Windows\Minidumps.
Here's a description of the error message from the Windows Debugging Tools Help files:

Bug Check 0x124: WHEA_UNCORRECTABLE_ERROR
[This is preliminary documentation and subject to change.]

The WHEA_UNCORRECTABLE_ERROR bug check has a value of 0x00000124. This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).


This is an error reported from outside of Windows into the Windows error reports - which makes things a bit more difficult to troubleshoot.
Most instances of this have been solved by a careful review of what drivers had been changed recently. For gaming issues, the predominant "fix" seems to be new graphics drivers (preferably WHQL certified ones).
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#3 stryke297

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Posted 24 July 2008 - 10:53 PM

Ok... I'll try updating my graphics drivers... I haven't ever noticed this before though.(the BSOD not the drivers).

-Updated my 8800 GTX to driver version 175.19

Edited by stryke297, 24 July 2008 - 10:58 PM.


#4 stryke297

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Posted 29 July 2008 - 10:10 AM

-BSOD again. BCCode of 124 again. I updated my sound drivers...probably won't help though.

#5 usasma

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Posted 29 July 2008 - 10:53 AM

Try analyzing the dump files according to these directions: http://forums.majorgeeks.com/showthread.php?t=35246
Post the results here for us to have a look at.
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




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