I'm running XP SP2 and I have a problem very similar to the July 18 post by Dit but have been able to make even less progress than he.
It started when Firefox issued a message that it needed to download a new codec and I was foolish enough to do so.
Immediately, I received a slew of pop-ups warning me of infection and providing access to a fix along with a red desktop warning of privacy being compromised with a button promising protection.
Adware Away seems to have cleaned up these sypmtoms, at least superficially.
A) VIRUS ALERT! displays next to my system time in the status bar and in the properties windows next to created/modified dates there.
My C drive doesn't display in folder view unless I specifically key it into the address bar. My control panel doesn't display in folder view either.
C) My Start menu doesn't have a Run entry or anything on the right half of the split screen except Set Program Access & Defaults and Printers and Faxes.
D) Limited Internet: Can't launch Firefox or IE but can connect with Yahoo Messenger. Bought McCafee thinking it would fix this but can't install it since it needs the internet. Using a flash drive to move downloads to my infected computer from another.
E) Window-E key combo is being intercepted and instead of opening a directory window displays a msg saying "This operation has been cancelled due to restrictions in effect on this computer."
F) After a couple minutes of running from a normal boot, the system becomes unusably slow so have been relying on Safe mode.
G) Can't run Malwarebytes' Anti-Malware because mbam-setup.exe won't launch.
I figured I'd end up getting referred to the HijackThis Log forum so started preparing for that, only to find...
I can't enable my windows firewall via your tutorial 'cause have no Run menu.
I can't run the Kapersky Online Scanner 'cause can't launch a browser.
I can't run HijackThis because the installer won't launch.
Was able to run DSS. Or at least to start it. After 60+ minutes of it sitting about 85% through the Examining Add/Remove Programs stage I suspect my problem (F) above is interfering. I'll let it run overnight to see if it eventually finishes. But if not, can I run it in Safe mode? I started to initially but it brings up a msg saying it prefers to be run in normal mode.
And, assuming I can get the thing to finish at all, should I post the log here or elsewhere?
What would you like me to do next?