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Screen Resolution Stuck 640x480


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#1 baileysmom

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Posted 23 July 2008 - 05:48 PM

I just installed XP Pro on my friend's computer. I did a clean install as her 2000 Pro had been taken over by a nasty virus.
All went well until I tried to correct the screen resolution. There is no drop down box with other options. My monitor and hers are both plug and play. I also tried a third monitor that is newer than hers or mine (wide screen). Same thing. I have tried to install the driver that came on the installation disks. It says it can't find it, even when I type the location in. I cannot go online with it, as the resolution is too low and won't let me use the internet wizard.
I have slaved her hard drive to mine and everything works fine. I also did a reinstall of XP Pro, thinking that maybe something hadn't installed correctly. Everything remains exactly the same.
I don't know what else to try. Does anyone have any ideas?
Thank you.

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#2 Budapest

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Posted 23 July 2008 - 05:50 PM

I think you need to install the video driver.

How to update a Windows hardware driver
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 baileysmom

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Posted 25 July 2008 - 09:03 AM

Thank you Budapest. That was the problem. I installed the graphics driver and voila! Everything worked fine. I really appreciate the help. :thumbsup:




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