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Ack! I Have Virtumonde!


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#1 Lacey Lynn

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Posted 23 July 2008 - 04:28 PM

Okay. First off, I have Windows XP Home Edition. My computer is a Dell Inspiron 1520. I just got my Laptop in January and I've always been really careful about what I downloaded, but still I got infected with Virtumonde. This is a strange thing that's been going on for the past week. I have Webroot Spy Sweeper and when I sweep my computer, I'll catch it. Then I'll delete it and it'll be gone for maybe a day or two, then it'll pop back up. I'll delete it again and it'll happen again a few days later. I never had anything bad happen to my computer since my anti-virus programs usually catch the Trojans and muck that try to install themselves on my computer. The worst I had was one day there was a period of maybe a half hour when I got continious pop ups but then it went away. I've lagged a few times and a few of my pictures have deleted themselves, but all that was unimportant since the pictures were just things I pulled from the internet. But still, it's aggravating and I want it gone before it does something that I cannot undo.

I need help and fast! I'm pulling my hair out trying to solve this problem. It seems like I've done everything and asked everyone but I'm still in the same place! :thumbsup: It's so frustrating!

I have Webroot Spy Sweeper and Trend Micro PC-Cillin if that helps.

Thanks.


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#2 Budapest

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Posted 23 July 2008 - 04:52 PM

Run a full system scan with SuperAntiSpyware in Safe Mode.

How to start Windows in Safe Mode
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 Lacey Lynn

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Posted 23 July 2008 - 06:41 PM

Okay. I did it. It got three Trojans, Vundo, and about 193 cookies from my computer. I restarted and scanned again and nothing came up. Does that mean it's safe? I've had times where it wouldn't come back up until later on Spy Sweeper... so I just want to make sure.

Edited by Lacey Lynn, 23 July 2008 - 06:43 PM.


#4 Budapest

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Posted 23 July 2008 - 06:43 PM

Run the following scan as a double-check:

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Reagardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#5 Lacey Lynn

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Posted 23 July 2008 - 07:32 PM

Malwarebytes' Anti-Malware 1.22
Database version: 972
Windows 5.1.2600 Service Pack 2

8:22:59 PM 7/23/2008
mbam-log-7-23-2008 (20-22-59).txt

Scan type: Quick Scan
Objects scanned: 48541
Time elapsed: 8 minute(s), 20 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 1
Registry Keys Infected: 9
Registry Values Infected: 3
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
C:\Program Files\AskSBar\bar\1.bin\ASKSBAR.DLL (Adware.AskSBAR) -> Unloaded module successfully.

Registry Keys Infected:
HKEY_CLASSES_ROOT\TypeLib\{f0d4b230-da4b-4daf-81e4-dfee4931a4aa} (Adware.AskSBAR) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{f0d4b23a-da4b-4daf-81e4-dfee4931a4aa} (Adware.AskSBAR) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{f0d4b23c-da4b-4daf-81e4-dfee4931a4aa} (Adware.AskSBAR) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{b15fd82e-85bc-430d-90cb-65db1b030510} (Adware.AskSBAR) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{f0d4b231-da4b-4daf-81e4-dfee4931a4aa} (Adware.AskSBAR) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{f0d4b231-da4b-4daf-81e4-dfee4931a4aa} (Adware.AskSBAR) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{f0d4b239-da4b-4daf-81e4-dfee4931a4aa} (Adware.AskSBAR) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{f0d4b23b-da4b-4daf-81e4-dfee4931a4aa} (Adware.AskSBAR) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{f0d4b23b-da4b-4daf-81e4-dfee4931a4aa} (Adware.AskSBAR) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar\{f0d4b239-da4b-4daf-81e4-dfee4931a4aa} (Adware.AskSBAR) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Toolbar\WebBrowser\{f0d4b239-da4b-4daf-81e4-dfee4931a4aa} (Adware.AskSBAR) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Toolbar\ShellBrowser\{f0d4b239-da4b-4daf-81e4-dfee4931a4aa} (Adware.AskSBAR) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Program Files\AskSBar\bar\1.bin\ASKSBAR.DLL (Adware.AskSBAR) -> Delete on reboot.
C:\WINDOWS\system32\pac.txt (Malware.Trace) -> Quarantined and deleted successfully.

#6 Budapest

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Posted 23 July 2008 - 08:20 PM

Reboot your computer and then run the Malwarebytes scan again to see if it got everything.

Edited by Budapest, 23 July 2008 - 08:21 PM.

The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#7 Lacey Lynn

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Posted 23 July 2008 - 09:27 PM

Okay. I did another scan and it was clean!




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