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Internet Explorer Error


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#1 bigfatwallet

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Posted 23 July 2008 - 03:53 PM

Hi all,

I have been virus free for about 6 months now which is great, however in the past week I keep receiving an error message when starting Internet Explorer. I have googled the error message and have a nasty feeling it is a virus.

The error message is

Cannot find '::{2559A1F4-21D7-11D4-BDAF-00C04F60B9FO}'. Make sure the path or Internet address is correct.

Could someone please help me fix this.


Thanks in advance

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#2 boopme

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Posted 23 July 2008 - 05:44 PM

It may be malware or an Orphaned registry entry from the last fix.
Are you ruuning XP oranother?
What Antivirus and spyware tools are installed?

Let's first run this scan.
Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Reagardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 bigfatwallet

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Posted 26 July 2008 - 10:13 AM

Apologies for the delay. I lost all access to the internet on this pc and have had to do a lot of system restores to get it working again.


Malwarebytes' Anti-Malware 1.23
Database version: 994
Windows 6.0.6000

16:12:25 2008-07-26
mbam-log-7-26-2008 (16-12-25).txt

Scan type: Quick Scan
Objects scanned: 36098
Time elapsed: 3 minute(s), 21 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 2
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\aelookupsvc (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\aelookupsvc (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Windows\System32\aelupsvc.dll (Trojan.Agent) -> Delete on reboot.

#4 boopme

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Posted 26 July 2008 - 08:26 PM

If you haven't please reboot the PC to finish that cleanup. How is the PC now. Perhaps you may update the Malwarebytes and scan again,posting one more log.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 bigfatwallet

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Posted 27 July 2008 - 10:02 AM

I rebooted immediately after the first scan. Have update and re-scanned (Log file below) Still have the same Internet Explorer error emssage though.

Malwarebytes' Anti-Malware 1.23
Database version: 998
Windows 6.0.6000

16:01:36 2008-07-27
mbam-log-7-27-2008 (16-01-36).txt

Scan type: Quick Scan
Objects scanned: 36200
Time elapsed: 3 minute(s), 1 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#6 boopme

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Posted 28 July 2008 - 03:27 PM

Hi, A couple of questions.
What version of Internet Explorer are you running, 7 ?
Have you run Combofix on thos PC? If not DO NOT.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 thelittleduck

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Posted 28 July 2008 - 03:56 PM

C:\Windows\System32\aelupsvc.dll (Trojan.Agent) -> Delete on reboot.


Sorry if this is not relevant, but I had that detection. I reported what I suspected was a false positive to MBAM which was confirmed.

http://www.malwarebytes.org/forums/index.php?showtopic=5544

#8 bigfatwallet

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Posted 30 July 2008 - 12:46 PM

I am using version 7.0.6000.16681

No I haven't run combofix. (Well not for a good 6 months since my last infection)




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