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Userinit.exe And Rundll32 Will Not Start


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#1 lawyerjim

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Posted 23 July 2008 - 02:55 AM

Windows XP service pack 2 on Sony Vaio PC Intell 2.2 GHZ

This was my personal computer that I used with no problems. I bought a new one and gave this one to my teenager and he downloaded everything he could find until it's so screwed up that I want to throw it out the window. (him too)


When I turn on the computer, I get a box that says "userinit.exe - Application Error" so I have to click OK to terminate it.

Next, I have to cntrl, alt, del then run explorer.exe

Then I get a box that says "rundll32.exe - Application Error" so I have to click on OK to terminate it.

Even when I make it to the desktop, there are so many things that don't work such as I can't change the wallpaper, screen resolution, clock, or open "add or remove programs". Each time I try to access one of those programs, I get the Rundll32 box again.

Where do I start to get things going again without a complete reinstall. I don't want to do that unless I have to because I have a lot of software on it that I no longer have access to the disks.

Also, there are no restore points.


Thank you,

Jim

Edited by lawyerjim, 23 July 2008 - 02:58 AM.


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#2 dc3

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Posted 23 July 2008 - 03:22 AM

If this has happened recently you can try a System Restore.

Start> All Programs> Accessories> System Tools> System restore.

When this opens make sure that "Restore my computer to an earlier time" is chosen, and click on Next>.

The dates appearing in bold are the dates that you can restore to, click on the date that you want and then click Next> to start the System Restore. This may take a long time to complete, and when it is done it will restart your computer. When the computer restarts and you have logged on as the administrator a Restoration Complete page will appear, click on OK to complete the process.

If you can't do the System Restore, try running chkdsk.


How to run chkdsk from My Computer

Go to Start and click on My Computer.

Right click on the drive in which you want chkdsk to run. The C: drive is usually contains your operating system.

Click on Properties and click the Tools tab. In the Error-checking box, click the Check Now button.

Set up the Check Disk options by checking one or both check boxes displayed.

To repair errors without scanning the volume for bad sectors, select the Automatically fix file system errors, and then click Start.

To repair errors, locate bad sectors, and recover readable information, select the Scan for and attempt recovery of bad sectors, and then click Start.

Edited by dc3, 23 July 2008 - 03:26 AM.

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#3 lawyerjim

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Posted 23 July 2008 - 03:46 PM

I did that and there is no change. I believe it has the vundo or virtumonde virus but not positive.

#4 usasma

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Posted 23 July 2008 - 06:46 PM

It sounds infected to me. I'm going to move this over to the "Am I Infected" forum for some more expert help....
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

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