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Trojan.vundo - Posted Instructions Not Removing The Virus


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#1 joe_zing

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Posted 22 July 2008 - 03:57 PM

Hello All,
I am presently being plagued by Trojan.vundo and I request your help. I have read and followed the bleepingcomputer instructions for removing this malware but so far I have been unsuccessful in doing so. I am running Win XP Home on a computer that is 'protected' by Norton 360. Norton 360 seems to be 'unaware' of this virus. During my research, I located, installed and ran a program from Symantec's site (Norton's Vundo removal tool) and it ran without indentifying a problem. I spoke with Symantec customer support regarding the virus and the instructions they provide were unhelpful.

This malware has been identified as Trojan.vundo by Malwarebyte's malware removal program as well as the Vundofix programs that are specified in the bleepingcomputer instructions for removing the virus.

Normally, either Malwaebyte's program or vundofix.exe will run and identify between 3 and 110 'infected' items on my computer. The programs tell me that 'a reboot is necessary' to remove the virus and I follow those instructions. Upon reboot, I continue the removal process to completion.

I have run the virtumundobegone.exe process as well (booting into safe mode to execute the program) and this process identified the virus and (based on the log file) was able to remove it.

My normal procedure is to disable Norton 360 'autoprotect' when I run the programs to detect and remove the virus.

However, the virus remains on my computer.

Following the instructions for requesting help, I downloaded and ran dss.exe. Following are the dss.exe logs:

Attached File  main.txt   25.7KB   33 downloads

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#2 joe_zing

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Posted 23 July 2008 - 03:18 PM

It appears that I have resolved the infection with Trojan.vundo and its variants with 'Spybot - Search And Destroy' software. If you care to give this process a try you can find the software here: http://www.spybot.info/index2.html

#3 SifuMike

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Posted 26 July 2008 - 05:58 PM

Hi joe_zing,

I dont think you are clean yet, as Spybot rarely removes all of Vundo malware. I wish removing it was that easy as it would make out work much faster.

If you still want to make sure it is gone, then run DSS and post a fresh DSS Main.txt log.

Edited by SifuMike, 26 July 2008 - 05:59 PM.

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#4 SifuMike

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Posted 02 August 2008 - 02:43 PM

Due to inactivity, this thread will now be closed. If you need this topic reopened, please contact me or a member of the HJT Team and we will reopen it for you. Include the address of this thread in your request. If you should have a new issue, please start a new topic. This applies only to the original topic starter. Everyone else please begin a New Topic.
If I've saved you time & money,
please make a donation so I can keep helping people just like you! You can donate using a credit card and PayPal. Thank you!



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