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Black Screen On Startup


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7 replies to this topic

#1 Ryan 3000

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Posted 22 July 2008 - 03:00 PM

I have repeatedly tried to boot up my Dell Dimension 8400, but each time the same problem happens. First, the XP Logo screen hangs for like a minute. Then, the screen turns black. Here, it should load the accounts screen. Instead, the screen turns black, a mouse pointer appears, and then the little hourglass mouse pointer is there forever until I reboot. In safe mode, the screen turns black right after the long list of loaded drivers. The 'Safe Mode' indicators are in the corners, but no other indication that it actually works. I think XP is broke :thumbsup: Can anyone help me?

Edited by Ryan 3000, 22 July 2008 - 03:00 PM.

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#2 Budapest

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Posted 22 July 2008 - 04:51 PM

Try running chkdsk from the Recovery Console.

Insert the Windows XP CD into the CD drive, and then restart the computer. Click to select any options that are required to start the computer from the CD drive if you are prompted. When the "Welcome to Setup" screen appears, press R to start the Recovery Console. If you have a dual-boot or multiple-boot computer, select the installation that you must access from the Recovery Console. When you are prompted, type the Administrator password. If the administrator password is blank, just press ENTER.

Type: chkdsk /r

It's important to have a space before the "/".

To exit the Recovery Console and restart the computer, type exit at the command prompt, and then press ENTER.
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#3 Ryan 3000

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Posted 24 July 2008 - 05:07 PM

Thanks for the response. I did what you said and CHKDSK got to about 50% and just stopped. I know nothing is wrong with the drive now, but I'm convinced I have some malware. I'm going to try to USB-boot linux and run AVG. I have one problem tho. The website I checked for booting from USB said I had to move all files to the USB drive. Check. It also said I have to run SysLinux.exe from a download and give a certain command line command. Well, I'm not very apt at this. Here are the instructions:
if your USB drive is usually found at /dev/sda1, and in Windows type:
syslinux.exe E:

Can someone type out what I should type in cmd?
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#4 Budapest

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Posted 24 July 2008 - 05:11 PM

Are you sure nothing is wrong with the drive? If chkdsk stopped at 50% I would suspect a drive problem and run a diagnostic check on it.
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#5 hamluis

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Posted 24 July 2008 - 07:41 PM

FWIW: If chkdsk reaches a point where the percentage seems to be stuck...it's usually because it has difficulty resolving some file/disk problem...but it's still working. If chkdsk cannot work through whatever it is, it will provide an error message stating such.

Louis

#6 usasma

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Posted 24 July 2008 - 08:28 PM

FWIW - most black screen problems with XP revolve around video drivers and disk problems. It sounds like there's a problem with your disk and if chkdsk doesn't complete, then a bootable diagnostic utility from the manufacturer of your hard drive is likely to be the next step.
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#7 Ryan 3000

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Posted 21 August 2008 - 09:04 PM

Alright finally figured it out. I ran CHKDSK R again and it worked thanks very much. This was about 3 weeks ago but you guys say to say more than "I fixed it!"
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#8 hamluis

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Posted 22 August 2008 - 05:18 PM

Feedback appreciated :thumbsup:, happy computing.

Louis




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