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Am I Infected With A Virus Or Malware?


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7 replies to this topic

#1 debann

debann

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  • 4 posts
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  • Local time:12:48 PM

Posted 22 July 2008 - 09:56 AM

I have free AOL broadband (DSL is through Verizon). McAfee virus protection came free with AOL 9.0SE.

I use AOL at times to access the internet but mostly use Firefox or IE7.

For the past week I have been unable to open McAfee to run a scan and have not received any updates. I have a McAfee icon with an x through it at the bottom of the toolbar which says "Your computer is not protected." I also have a McAfee icon which shows it is up-to-date.

When I am on AOL I can access some web pages and some I cannot access all with IE (which I think is the browser AOL uses).

My computer is a Dell Dimension 3000 with WindowsXP.

I was going to get rid of AOL and just use Firefox and IE with my DSL but I don't know how to uninstall AOL or McAfee.

I have run a DSS scan and Malwarebytes Anti-Malware on my computer.

I am computer illiterate so any help anyone can offer would be greatly appreciated (I have probably messed up my computer this past week trying to correct this problem myself).

Thanks for any help you have to offer.




Malwarebytes' Anti-Malware 1.22
Database version: 972
Windows 5.1.2600 Service Pack 2

7:50:53 AM 7/22/2008
mbam-log-7-22-2008 (07-50-53).txt

Scan type: Quick Scan
Objects scanned: 42777
Time elapsed: 10 minute(s), 57 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 6
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 1
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\Interface\{04a38f6b-006f-4247-ba4c-02a139d5531c} (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{3c2d2a1e-031f-4397-9614-87c932a848e0} (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{2b96d5cc-c5b5-49a5-a69d-cc0a30f9028c} (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\minibugtransporter.minibugtransporterx (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\minibugtransporter.minibugtransporterx.1 (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{549b5ca7-4a86-11d7-a4df-000874180bb3} (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Program Files\XP Antivirus (Rogue.XPAntivirus) -> Quarantined and deleted successfully.

Files Infected:
C:\Program Files\AWS\WeatherBug\MiniBugTransporter.dll (Adware.Minibug) -> Quarantined and deleted successfully.
C:\Program Files\XP Antivirus\xpa.exe.tmp (Rogue.XPAntivirus) -> Quarantined and deleted successfully.





Deckard's System Scanner v20071014.68
Run by Whitney on 2008-07-22 10:16:52
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- System Restore --------------------------------------------------------------

Successfully created a Deckard's System Scanner Restore Point.


-- Last 5 Restore Point(s) --
78: 2008-07-22 14:17:17 UTC - RP1368 - Deckard's System Scanner Restore Point
77: 2008-07-22 03:15:26 UTC - RP1367 - Installed Windows Defender
76: 2008-07-21 23:13:40 UTC - RP1366 - System Checkpoint
75: 2008-07-20 22:44:37 UTC - RP1365 - Removed Get High Speed Internet!
74: 2008-07-20 20:20:41 UTC - RP1364 - System Checkpoint


-- First Restore Point --
1: 2008-05-06 00:33:24 UTC - RP1291 - System Checkpoint


Backed up registry hives.
Performed disk cleanup.

Percentage of Memory in Use: 77% (more than 75%).
Total Physical Memory: 254 MiB (512 MiB recommended).


-- HijackThis (run as Whitney.exe) ---------------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:19:14 AM, on 7/22/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Dell Photo AIO Printer 922\dlbtbmgr.exe
C:\Program Files\Common Files\AOL\1109260925\ee\AOLSoftware.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Dell Photo AIO Printer 922\dlbtbmon.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\RunDLL32.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
c:\program files\common files\aol\1109260925\ee\services\antiSpywareApp\ver2_0_32_1\AOLSP Scheduler.exe
c:\program files\common files\aol\1109260925\ee\aolsoftware.exe
c:\PROGRA~1\mcafee\msc\mcuimgr.exe
C:\Documents and Settings\Whitney\Desktop\dss.exe
C:\PROGRA~1\TRENDM~1\HIJACK~1\Whitney.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell4me.com/myway
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: AOL Toolbar BHO - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: Viewpoint Toolbar BHO - {A7327C09-B521-4EDB-8509-7D2660C9EC98} - C:\Program Files\Viewpoint\Viewpoint Toolbar\3.8.0\ViewBarBHO.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O3 - Toolbar: Viewpoint Toolbar - {F8AD5AA5-D966-4667-9DAF-2561D68B2012} - C:\Program Files\Common Files\Viewpoint\Toolbar Runtime\3.8.0\IEViewBar.dll
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [Dell Photo AIO Printer 922] "C:\Program Files\Dell Photo AIO Printer 922\dlbtbmgr.exe"
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1109260925\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [PD0630 STISvc] RunDLL32.exe P0630Pin.dll,RunDLL32EP 513
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [AOL Fast Start] "C:\Program Files\America Online 9.0c\AOL.EXE" -b
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: ActiveGS.cab - http://www.virtualapple.com/activegs.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?LinkId=39204&clcid=0x409
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - https://objects.aol.com/mcafee/molbin/share...83/mcinsctl.cab
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/Facebo...otoUploader.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu...b?1201723673921
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - https://objects.aol.com/mcafee/molbin/share...,20/McGDMgr.cab
O16 - DPF: {C606BA60-AB76-48B6-96A7-2C4D5C386F70} (PreQualifier Class) - http://portal.verizon.net/checkmypc/includ...tivePreQual.cab
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AOL TopSpeed Monitor (AOL TopSpeedMonitor) - America Online, Inc - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
O23 - Service: dlbt_device - Dell - C:\WINDOWS\System32\dlbtcoms.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

--
End of file - 9374 bytes

-- File Associations -----------------------------------------------------------

.js - JSFile - DefaultIcon - unable to read value
.js - JSFile - shell\open\command - unable to read value
.reg - regfile - shell\open\command - regedit.exe "%1" %*
.scr - scrfile - shell\open\command - "%1" %*


-- Drivers: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled ---------------------

R1 MPFP - c:\windows\system32\drivers\mpfp.sys <Not Verified; McAfee, Inc.; McAfee Personal Firewall Plus>
R2 dsunidrv (DellSupport UniDriver) - c:\windows\system32\drivers\dsunidrv.sys <Not Verified; Gteko Ltd.; Gteko Diagnostics>
R2 mdmxsdk - c:\windows\system32\drivers\mdmxsdk.sys <Not Verified; Conexant; Diagnostic Interface>
R3 aeaudio - c:\windows\system32\drivers\aeaudio.sys <Not Verified; Andrea Electronics Corporation; Andrea Audio Driver>
R3 HSF_DP - c:\windows\system32\drivers\hsf_dp.sys <Not Verified; Conexant Systems, Inc.; SoftK56 Modem Driver>
R3 HSFHWBS2 - c:\windows\system32\drivers\hsfhwbs2.sys <Not Verified; Conexant Systems, Inc.; SoftK56 Modem Driver>
R3 ialm - c:\windows\system32\drivers\ialmnt5.sys <Not Verified; Intel Corporation; Intel Graphics Accelerator Drivers for Windows NT®>
R3 MODEMCSA (Unimodem Streaming Filter Device) - c:\windows\system32\drivers\modemcsa.sys <Not Verified; Microsoft Corporation; Microsoft® Windows® Operating System>
R3 smwdm - c:\windows\system32\drivers\smwdm.sys <Not Verified; Analog Devices, Inc.; SoundMAX Digital Audio Driver>
R3 wanatw (WAN Miniport (ATW)) - c:\windows\system32\drivers\wanatw4.sys <Not Verified; America Online, Inc.; Wan Miniport (ATW)>
R3 winachsf - c:\windows\system32\drivers\hsf_cnxt.sys <Not Verified; Conexant Systems, Inc.; SoftK56 Modem Driver>

S3 DSproct - c:\program files\dellsupport\gtaction\triggers\dsproct.sys <Not Verified; Gteko Ltd.; processt>
S3 EL90XBC (3Com EtherLink XL 90XB/C Adapter Driver) - c:\windows\system32\drivers\el90xbc5.sys <Not Verified; 3Com Corporation; 3Com EtherLink PCI>
S3 i81x - c:\windows\system32\drivers\i81xnt5.sys <Not Verified; Intel® Corporation; Intel® Graphics Accelerator Drivers for Windows NT®>
S3 iAimFP0 - c:\windows\system32\drivers\wadv01nt.sys <Not Verified; Intel® Corporation; Intel® Graphics Accelerator Drivers for Windows NT®>
S3 iAimFP1 - c:\windows\system32\drivers\wadv02nt.sys <Not Verified; Intel® Corporation; Intel® Graphics Accelerator Drivers for Windows NT®>
S3 iAimFP2 - c:\windows\system32\drivers\wadv05nt.sys <Not Verified; Intel® Corporation; Intel® Graphics Accelerator Drivers for Windows NT®>
S3 iAimFP3 - c:\windows\system32\drivers\wsiintxx.sys <Not Verified; Intel® Corporation; Intel® Graphics Accelerator Drivers for Windows NT®>
S3 iAimFP4 - c:\windows\system32\drivers\wvchntxx.sys <Not Verified; Intel® Corporation; Intel® Graphics Accelerator Drivers for Windows NT®>
S3 iAimTV0 - c:\windows\system32\drivers\watv01nt.sys <Not Verified; Intel® Corporation; Intel® Graphics Accelerator Drivers for Windows NT®>
S3 iAimTV1 - c:\windows\system32\drivers\watv02nt.sys <Not Verified; Intel® Corporation; Intel® Graphics Accelerator Drivers for Windows NT®>
S3 iAimTV2 - c:\windows\system32\drivers\watv03nt.sys (file missing)
S3 iAimTV3 - c:\windows\system32\drivers\watv04nt.sys <Not Verified; Intel® Corporation; Intel® Graphics Accelerator Drivers for Windows NT®>
S3 iAimTV4 - c:\windows\system32\drivers\wch7xxnt.sys <Not Verified; Intel® Corporation; Intel® Graphics Accelerator Drivers for Windows NT®>
S4 cbidf - c:\windows\system32\drivers\cbidf2k.sys <Not Verified; Microsoft Corporation; Microsoft® Windows® Operating System>
S4 dac2w2k - c:\windows\system32\drivers\dac2w2k.sys <Not Verified; Mylex Corporation; Mylex Disk Array Controller Driver>


-- Services: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled --------------------

S3 dlbt_device - c:\windows\system32\dlbtcoms.exe -service <Not Verified; Dell; Dell Communication System>
S3 DSBrokerService - "c:\program files\dellsupport\brkrsvc.exe" <Not Verified; ; Gteko BrkrSvc Application>


-- Device Manager: Disabled ----------------------------------------------------

No disabled devices found.


-- Scheduled Tasks -------------------------------------------------------------

2008-07-16 10:40:00 284 --a------ C:\WINDOWS\Tasks\AppleSoftwareUpdate.job
2008-07-15 01:09:30 344 --a------ C:\WINDOWS\Tasks\McDefragTask.job
2008-07-01 01:00:28 336 --a------ C:\WINDOWS\Tasks\McQcTask.job
2004-10-12 19:57:45 258 --a------ C:\WINDOWS\Tasks\ISP signup reminder 1.job


-- Files created between 2008-06-22 and 2008-07-22 -----------------------------

2008-07-22 07:21:24 0 d-------- C:\Documents and Settings\Whitney\Application Data\Malwarebytes
2008-07-22 07:21:15 17144 --a------ C:\WINDOWS\system32\drivers\mbam.sys <Not Verified; Malwarebytes Corporation; Malwarebytes' Anti-Malware>
2008-07-22 07:21:13 0 d-------- C:\Documents and Settings\All Users\Application Data\Malwarebytes
2008-07-22 07:21:12 38472 --a------ C:\WINDOWS\system32\drivers\mbamswissarmy.sys <Not Verified; Malwarebytes Corporation; Malwarebytes' Anti-Malware>
2008-07-22 07:21:10 0 d-------- C:\Program Files\Malwarebytes' Anti-Malware
2008-07-21 23:15:31 0 d-------- C:\Program Files\Windows Defender
2008-07-21 21:10:03 0 d-------- C:\Documents and Settings\Whitney\Application Data\HouseCall 6.6
2008-07-20 19:37:51 0 d-------- C:\Program Files\Trend Micro


-- Find3M Report ---------------------------------------------------------------

2008-07-21 23:34:14 0 d-------- C:\Program Files\Viewpoint
2008-07-20 20:30:15 0 d-------- C:\Program Files\America Online 9.0c
2008-07-20 18:42:36 0 d-------- C:\Program Files\Yahoo!
2008-07-20 15:45:06 0 d-------- C:\Program Files\Pure Networks
2008-07-20 15:35:05 0 d-------- C:\Documents and Settings\Whitney\Application Data\AOL
2008-07-20 14:45:25 0 d-------- C:\Program Files\Common Files\aolshare
2008-07-20 14:10:54 0 d-------- C:\Program Files\Google
2008-07-11 18:17:42 0 d-------- C:\Documents and Settings\Whitney\Application Data\MSN6
2008-06-20 13:41:10 245248 --a------ C:\WINDOWS\system32\mswsock.dll <Not Verified; Microsoft Corporation; Microsoft® Windows® Operating System>
2008-05-24 16:37:42 0 d-------- C:\Program Files\McAfee
2008-05-24 09:01:26 0 d-------- C:\Program Files\Common Files\McAfee
2008-05-07 01:18:48 1287680 --a------ C:\WINDOWS\system32\quartz.dll


-- Registry Dump ---------------------------------------------------------------

*Note* empty entries & legit default entries are not shown


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"PCMService"="C:\Program Files\Dell\Media Experience\PCMService.exe" [04/11/2004 09:15 PM]
"dla"="C:\WINDOWS\system32\dla\tfswctrl.exe" [03/15/2004 02:04 AM]
"UpdateManager"="C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" [08/19/2003 02:01 AM]
"Dell Photo AIO Printer 922"="C:\Program Files\Dell Photo AIO Printer 922\dlbtbmgr.exe" [06/18/2004 04:30 PM]
"HostManager"="C:\Program Files\Common Files\AOL\1109260925\ee\AOLSoftware.exe" [09/25/2006 08:52 PM]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [10/25/2006 07:58 PM]
"igfxtray"="C:\WINDOWS\system32\igfxtray.exe" [09/20/2005 10:35 AM]
"igfxhkcmd"="C:\WINDOWS\system32\hkcmd.exe" [09/20/2005 10:32 AM]
"igfxpers"="C:\WINDOWS\system32\igfxpers.exe" [09/20/2005 10:36 AM]
"PD0630 STISvc"="P0630Pin.dll" [06/05/2005 01:01 PM C:\WINDOWS\SYSTEM32\P0630Pin.dll]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe" [02/22/2008 04:25 AM]
"Adobe Reader Speed Launcher"="C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [01/11/2008 11:16 PM]
"TkBellExe"="C:\Program Files\Common Files\Real\Update_OB\realsched.exe" [03/28/2008 10:18 AM]
"mcagent_exe"="C:\Program Files\McAfee.com\Agent\mcagent.exe" [11/01/2007 07:12 PM]
"Windows Defender"="C:\Program Files\Windows Defender\MSASCui.exe" [11/03/2006 07:20 PM]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"DellSupport"="C:\Program Files\DellSupport\DSAgnt.exe" [03/15/2007 11:09 AM]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [08/04/2004 03:56 AM]
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [10/13/2004 12:24 PM]
"AOL Fast Start"="C:\Program Files\America Online 9.0c\AOL.exe" [07/12/2005 01:17 AM]

C:\Documents and Settings\Whitney\Start Menu\Programs\Startup\
DESKTOP.INI [9/3/2002 10:00:00 AM]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
DESKTOP.INI [9/3/2002 10:00:00 AM]
Digital Line Detect.lnk - C:\Program Files\Digital Line Detect\DLG.exe [10/7/2004 11:10:03 AM]
Microsoft Office.lnk - C:\Program Files\Microsoft Office\Office\OSA9.EXE [1/21/2000 4:15:54 AM]

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\securityproviders]
SecurityProviders msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll,

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcmscsvc]
@=""

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\vds]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{533C5B84-EC70-11D2-9505-00C04F79DEAF}]
@="Volume shadow copy"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^Whitney^Start Menu^Programs^Startup^Webshots.lnk]
path=C:\Documents and Settings\Whitney\Start Menu\Programs\Startup\Webshots.lnk
backup=C:\WINDOWS\pss\Webshots.lnkStartup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AOLDialer]
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
"C:\Program Files\iTunes\iTunesHelper.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MCAgentExe]
c:\PROGRA~1\mcafee.com\agent\mcagent.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MCUpdateExe]
C:\PROGRA~1\mcafee.com\agent\McUpdate.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\mmtask]
c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS]
"C:\Program Files\Messenger\msmsgs.exe" /background

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\swg]
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\updateMgr]
"C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\VSOCheckTask]
"c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask


[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{98771787-00f9-11dd-b85c-00038a000015}]
AutoRun\command- F:\CA_EDGEmobile.exe


-- End of Deckard's System Scanner: finished at 2008-07-22 10:20:16 ------------




Deckard's System Scanner v20071014.68
Run by Whitney on 2008-07-22 10:16:52
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- System Restore --------------------------------------------------------------

Successfully created a Deckard's System Scanner Restore Point.


-- Last 5 Restore Point(s) --
78: 2008-07-22 14:17:17 UTC - RP1368 - Deckard's System Scanner Restore Point
77: 2008-07-22 03:15:26 UTC - RP1367 - Installed Windows Defender
76: 2008-07-21 23:13:40 UTC - RP1366 - System Checkpoint
75: 2008-07-20 22:44:37 UTC - RP1365 - Removed Get High Speed Internet!
74: 2008-07-20 20:20:41 UTC - RP1364 - System Checkpoint


-- First Restore Point --
1: 2008-05-06 00:33:24 UTC - RP1291 - System Checkpoint


Backed up registry hives.
Performed disk cleanup.

Percentage of Memory in Use: 77% (more than 75%).
Total Physical Memory: 254 MiB (512 MiB recommended).


-- HijackThis (run as Whitney.exe) ---------------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:19:14 AM, on 7/22/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Dell Photo AIO Printer 922\dlbtbmgr.exe
C:\Program Files\Common Files\AOL\1109260925\ee\AOLSoftware.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Dell Photo AIO Printer 922\dlbtbmon.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\RunDLL32.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
c:\program files\common files\aol\1109260925\ee\services\antiSpywareApp\ver2_0_32_1\AOLSP Scheduler.exe
c:\program files\common files\aol\1109260925\ee\aolsoftware.exe
c:\PROGRA~1\mcafee\msc\mcuimgr.exe
C:\Documents and Settings\Whitney\Desktop\dss.exe
C:\PROGRA~1\TRENDM~1\HIJACK~1\Whitney.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell4me.com/myway
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: AOL Toolbar BHO - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: Viewpoint Toolbar BHO - {A7327C09-B521-4EDB-8509-7D2660C9EC98} - C:\Program Files\Viewpoint\Viewpoint Toolbar\3.8.0\ViewBarBHO.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O3 - Toolbar: Viewpoint Toolbar - {F8AD5AA5-D966-4667-9DAF-2561D68B2012} - C:\Program Files\Common Files\Viewpoint\Toolbar Runtime\3.8.0\IEViewBar.dll
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [Dell Photo AIO Printer 922] "C:\Program Files\Dell Photo AIO Printer 922\dlbtbmgr.exe"
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1109260925\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [PD0630 STISvc] RunDLL32.exe P0630Pin.dll,RunDLL32EP 513
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [AOL Fast Start] "C:\Program Files\America Online 9.0c\AOL.EXE" -b
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: ActiveGS.cab - http://www.virtualapple.com/activegs.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?LinkId=39204&clcid=0x409
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - https://objects.aol.com/mcafee/molbin/share...83/mcinsctl.cab
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/Facebo...otoUploader.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu...b?1201723673921
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - https://objects.aol.com/mcafee/molbin/share...,20/McGDMgr.cab
O16 - DPF: {C606BA60-AB76-48B6-96A7-2C4D5C386F70} (PreQualifier Class) - http://portal.verizon.net/checkmypc/includ...tivePreQual.cab
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AOL TopSpeed Monitor (AOL TopSpeedMonitor) - America Online, Inc - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
O23 - Service: dlbt_device - Dell - C:\WINDOWS\System32\dlbtcoms.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

--
End of file - 9374 bytes

-- File Associations -----------------------------------------------------------

.js - JSFile - DefaultIcon - unable to read value
.js - JSFile - shell\open\command - unable to read value
.reg - regfile - shell\open\command - regedit.exe "%1" %*
.scr - scrfile - shell\open\command - "%1" %*


-- Drivers: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled ---------------------

R1 MPFP - c:\windows\system32\drivers\mpfp.sys <Not Verified; McAfee, Inc.; McAfee Personal Firewall Plus>
R2 dsunidrv (DellSupport UniDriver) - c:\windows\system32\drivers\dsunidrv.sys <Not Verified; Gteko Ltd.; Gteko Diagnostics>
R2 mdmxsdk - c:\windows\system32\drivers\mdmxsdk.sys <Not Verified; Conexant; Diagnostic Interface>
R3 aeaudio - c:\windows\system32\drivers\aeaudio.sys <Not Verified; Andrea Electronics Corporation; Andrea Audio Driver>
R3 HSF_DP - c:\windows\system32\drivers\hsf_dp.sys <Not Verified; Conexant Systems, Inc.; SoftK56 Modem Driver>
R3 HSFHWBS2 - c:\windows\system32\drivers\hsfhwbs2.sys <Not Verified; Conexant Systems, Inc.; SoftK56 Modem Driver>
R3 ialm - c:\windows\system32\drivers\ialmnt5.sys <Not Verified; Intel Corporation; Intel Graphics Accelerator Drivers for Windows NT®>
R3 MODEMCSA (Unimodem Streaming Filter Device) - c:\windows\system32\drivers\modemcsa.sys <Not Verified; Microsoft Corporation; Microsoft® Windows® Operating System>
R3 smwdm - c:\windows\system32\drivers\smwdm.sys <Not Verified; Analog Devices, Inc.; SoundMAX Digital Audio Driver>
R3 wanatw (WAN Miniport (ATW)) - c:\windows\system32\drivers\wanatw4.sys <Not Verified; America Online, Inc.; Wan Miniport (ATW)>
R3 winachsf - c:\windows\system32\drivers\hsf_cnxt.sys <Not Verified; Conexant Systems, Inc.; SoftK56 Modem Driver>

S3 DSproct - c:\program files\dellsupport\gtaction\triggers\dsproct.sys <Not Verified; Gteko Ltd.; processt>
S3 EL90XBC (3Com EtherLink XL 90XB/C Adapter Driver) - c:\windows\system32\drivers\el90xbc5.sys <Not Verified; 3Com Corporation; 3Com EtherLink PCI>
S3 i81x - c:\windows\system32\drivers\i81xnt5.sys <Not Verified; Intel® Corporation; Intel® Graphics Accelerator Drivers for Windows NT®>
S3 iAimFP0 - c:\windows\system32\drivers\wadv01nt.sys <Not Verified; Intel® Corporation; Intel® Graphics Accelerator Drivers for Windows NT®>
S3 iAimFP1 - c:\windows\system32\drivers\wadv02nt.sys <Not Verified; Intel® Corporation; Intel® Graphics Accelerator Drivers for Windows NT®>
S3 iAimFP2 - c:\windows\system32\drivers\wadv05nt.sys <Not Verified; Intel® Corporation; Intel® Graphics Accelerator Drivers for Windows NT®>
S3 iAimFP3 - c:\windows\system32\drivers\wsiintxx.sys <Not Verified; Intel® Corporation; Intel® Graphics Accelerator Drivers for Windows NT®>
S3 iAimFP4 - c:\windows\system32\drivers\wvchntxx.sys <Not Verified; Intel® Corporation; Intel® Graphics Accelerator Drivers for Windows NT®>
S3 iAimTV0 - c:\windows\system32\drivers\watv01nt.sys <Not Verified; Intel® Corporation; Intel® Graphics Accelerator Drivers for Windows NT®>
S3 iAimTV1 - c:\windows\system32\drivers\watv02nt.sys <Not Verified; Intel® Corporation; Intel® Graphics Accelerator Drivers for Windows NT®>
S3 iAimTV2 - c:\windows\system32\drivers\watv03nt.sys (file missing)
S3 iAimTV3 - c:\windows\system32\drivers\watv04nt.sys <Not Verified; Intel® Corporation; Intel® Graphics Accelerator Drivers for Windows NT®>
S3 iAimTV4 - c:\windows\system32\drivers\wch7xxnt.sys <Not Verified; Intel® Corporation; Intel® Graphics Accelerator Drivers for Windows NT®>
S4 cbidf - c:\windows\system32\drivers\cbidf2k.sys <Not Verified; Microsoft Corporation; Microsoft® Windows® Operating System>
S4 dac2w2k - c:\windows\system32\drivers\dac2w2k.sys <Not Verified; Mylex Corporation; Mylex Disk Array Controller Driver>


-- Services: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled --------------------

S3 dlbt_device - c:\windows\system32\dlbtcoms.exe -service <Not Verified; Dell; Dell Communication System>
S3 DSBrokerService - "c:\program files\dellsupport\brkrsvc.exe" <Not Verified; ; Gteko BrkrSvc Application>


-- Device Manager: Disabled ----------------------------------------------------

No disabled devices found.


-- Scheduled Tasks -------------------------------------------------------------

2008-07-16 10:40:00 284 --a------ C:\WINDOWS\Tasks\AppleSoftwareUpdate.job
2008-07-15 01:09:30 344 --a------ C:\WINDOWS\Tasks\McDefragTask.job
2008-07-01 01:00:28 336 --a------ C:\WINDOWS\Tasks\McQcTask.job
2004-10-12 19:57:45 258 --a------ C:\WINDOWS\Tasks\ISP signup reminder 1.job


-- Files created between 2008-06-22 and 2008-07-22 -----------------------------

2008-07-22 07:21:24 0 d-------- C:\Documents and Settings\Whitney\Application Data\Malwarebytes
2008-07-22 07:21:15 17144 --a------ C:\WINDOWS\system32\drivers\mbam.sys <Not Verified; Malwarebytes Corporation; Malwarebytes' Anti-Malware>
2008-07-22 07:21:13 0 d-------- C:\Documents and Settings\All Users\Application Data\Malwarebytes
2008-07-22 07:21:12 38472 --a------ C:\WINDOWS\system32\drivers\mbamswissarmy.sys <Not Verified; Malwarebytes Corporation; Malwarebytes' Anti-Malware>
2008-07-22 07:21:10 0 d-------- C:\Program Files\Malwarebytes' Anti-Malware
2008-07-21 23:15:31 0 d-------- C:\Program Files\Windows Defender
2008-07-21 21:10:03 0 d-------- C:\Documents and Settings\Whitney\Application Data\HouseCall 6.6
2008-07-20 19:37:51 0 d-------- C:\Program Files\Trend Micro


-- Find3M Report ---------------------------------------------------------------

2008-07-21 23:34:14 0 d-------- C:\Program Files\Viewpoint
2008-07-20 20:30:15 0 d-------- C:\Program Files\America Online 9.0c
2008-07-20 18:42:36 0 d-------- C:\Program Files\Yahoo!
2008-07-20 15:45:06 0 d-------- C:\Program Files\Pure Networks
2008-07-20 15:35:05 0 d-------- C:\Documents and Settings\Whitney\Application Data\AOL
2008-07-20 14:45:25 0 d-------- C:\Program Files\Common Files\aolshare
2008-07-20 14:10:54 0 d-------- C:\Program Files\Google
2008-07-11 18:17:42 0 d-------- C:\Documents and Settings\Whitney\Application Data\MSN6
2008-06-20 13:41:10 245248 --a------ C:\WINDOWS\system32\mswsock.dll <Not Verified; Microsoft Corporation; Microsoft® Windows® Operating System>
2008-05-24 16:37:42 0 d-------- C:\Program Files\McAfee
2008-05-24 09:01:26 0 d-------- C:\Program Files\Common Files\McAfee
2008-05-07 01:18:48 1287680 --a------ C:\WINDOWS\system32\quartz.dll


-- Registry Dump ---------------------------------------------------------------

*Note* empty entries & legit default entries are not shown


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"PCMService"="C:\Program Files\Dell\Media Experience\PCMService.exe" [04/11/2004 09:15 PM]
"dla"="C:\WINDOWS\system32\dla\tfswctrl.exe" [03/15/2004 02:04 AM]
"UpdateManager"="C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" [08/19/2003 02:01 AM]
"Dell Photo AIO Printer 922"="C:\Program Files\Dell Photo AIO Printer 922\dlbtbmgr.exe" [06/18/2004 04:30 PM]
"HostManager"="C:\Program Files\Common Files\AOL\1109260925\ee\AOLSoftware.exe" [09/25/2006 08:52 PM]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [10/25/2006 07:58 PM]
"igfxtray"="C:\WINDOWS\system32\igfxtray.exe" [09/20/2005 10:35 AM]
"igfxhkcmd"="C:\WINDOWS\system32\hkcmd.exe" [09/20/2005 10:32 AM]
"igfxpers"="C:\WINDOWS\system32\igfxpers.exe" [09/20/2005 10:36 AM]
"PD0630 STISvc"="P0630Pin.dll" [06/05/2005 01:01 PM C:\WINDOWS\SYSTEM32\P0630Pin.dll]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe" [02/22/2008 04:25 AM]
"Adobe Reader Speed Launcher"="C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [01/11/2008 11:16 PM]
"TkBellExe"="C:\Program Files\Common Files\Real\Update_OB\realsched.exe" [03/28/2008 10:18 AM]
"mcagent_exe"="C:\Program Files\McAfee.com\Agent\mcagent.exe" [11/01/2007 07:12 PM]
"Windows Defender"="C:\Program Files\Windows Defender\MSASCui.exe" [11/03/2006 07:20 PM]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"DellSupport"="C:\Program Files\DellSupport\DSAgnt.exe" [03/15/2007 11:09 AM]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [08/04/2004 03:56 AM]
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [10/13/2004 12:24 PM]
"AOL Fast Start"="C:\Program Files\America Online 9.0c\AOL.exe" [07/12/2005 01:17 AM]

C:\Documents and Settings\Whitney\Start Menu\Programs\Startup\
DESKTOP.INI [9/3/2002 10:00:00 AM]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
DESKTOP.INI [9/3/2002 10:00:00 AM]
Digital Line Detect.lnk - C:\Program Files\Digital Line Detect\DLG.exe [10/7/2004 11:10:03 AM]
Microsoft Office.lnk - C:\Program Files\Microsoft Office\Office\OSA9.EXE [1/21/2000 4:15:54 AM]

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\securityproviders]
SecurityProviders msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll,

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcmscsvc]
@=""

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\vds]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{533C5B84-EC70-11D2-9505-00C04F79DEAF}]
@="Volume shadow copy"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^Whitney^Start Menu^Programs^Startup^Webshots.lnk]
path=C:\Documents and Settings\Whitney\Start Menu\Programs\Startup\Webshots.lnk
backup=C:\WINDOWS\pss\Webshots.lnkStartup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AOLDialer]
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
"C:\Program Files\iTunes\iTunesHelper.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MCAgentExe]
c:\PROGRA~1\mcafee.com\agent\mcagent.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MCUpdateExe]
C:\PROGRA~1\mcafee.com\agent\McUpdate.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\mmtask]
c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS]
"C:\Program Files\Messenger\msmsgs.exe" /background

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\swg]
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\updateMgr]
"C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\VSOCheckTask]
"c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask


[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{98771787-00f9-11dd-b85c-00038a000015}]
AutoRun\command- F:\CA_EDGEmobile.exe


-- End of Deckard's System Scanner: finished at 2008-07-22 10:20:16 ------------

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#2 kahdah

kahdah

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Posted 07 August 2008 - 11:06 AM

Hello debann

Welcome to BleepingComputer :thumbsup:
========================
If you are still in need of assistance please post a new Dss log.
Please do not pm for help, post it in the forums instead.

If I am helping you and have not responded for 48 hours please send me a pm as I don't always get notifications.

My help is always free, however, if you would like to make a donation to me for the help I have provided please click here Posted Image

#3 debann

debann
  • Topic Starter

  • Members
  • 4 posts
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  • Local time:12:48 PM

Posted 07 August 2008 - 02:19 PM

Thanks kahdah for any help you can offer.


Deckard's System Scanner v20071014.68
Run by Whitney on 2008-08-07 15:04:39
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- System Restore --------------------------------------------------------------

Successfully created a Deckard's System Scanner Restore Point.


-- Last 5 Restore Point(s) --
75: 2008-08-07 19:07:08 UTC - RP1391 - Deckard's System Scanner Restore Point
74: 2008-08-07 02:41:35 UTC - RP1390 - System Checkpoint
73: 2008-08-06 02:28:23 UTC - RP1389 - System Checkpoint
72: 2008-08-05 02:24:08 UTC - RP1388 - Installed OpenOffice.org Installer 1.0
71: 2008-08-05 02:03:41 UTC - RP1387 - Installed Java™ 6 Update 7


-- First Restore Point --
1: 2008-06-03 13:52:35 UTC - RP1317 - System Checkpoint


Backed up registry hives.
Performed disk cleanup.

Percentage of Memory in Use: 84% (more than 75%).
Total Physical Memory: 254 MiB (512 MiB recommended).


-- HijackThis Clone ------------------------------------------------------------


Emulating logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2008-08-07 15:09:13
Platform: Windows XP Service Pack 3 (5.01.2600)
MSIE: Internet Explorer (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\SYSTEM32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\SYSTEM32\services.exe
C:\WINDOWS\SYSTEM32\lsass.exe
C:\WINDOWS\SYSTEM32\svchost.exe
C:\WINDOWS\SYSTEM32\svchost.exe
C:\WINDOWS\SYSTEM32\spoolsv.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\Program Files\McAfee\MSC\mcmscsvc.exe
C:\Program Files\Common Files\McAfee\MNA\McNASvc.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\WINDOWS\SYSTEM32\dla\tfswctrl.exe
C:\Program Files\Common Files\McAfee\McProxy\McProxy.exe
C:\WINDOWS\SYSTEM32\ctfmon.exe
C:\Program Files\Dell Photo AIO Printer 922\dlbtbmgr.exe
C:\Program Files\Common Files\AOL\1109260925\EE\aolsoftware.exe
C:\Program Files\Dell Photo AIO Printer 922\dlbtbmon.exe
C:\Program Files\McAfee\MPF\MpfSrv.exe
C:\WINDOWS\SYSTEM32\hkcmd.exe
C:\WINDOWS\SYSTEM32\igfxpers.exe
C:\WINDOWS\SYSTEM32\rundll32.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\WINDOWS\SYSTEM32\svchost.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Common Files\AOL\1109260925\EE\services\antiSpywareApp\ver2_0_32_1\AOLSP Scheduler.exe
C:\Program Files\Common Files\AOL\1109260925\EE\aolsoftware.exe
C:\Program Files\McAfee\VirusScan\mcsysmon.exe
C:\WINDOWS\SYSTEM32\dlbtcoms.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\McAfee\VirusScan\Mcshield.exe
C:\Documents and Settings\Whitney\Desktop\dss.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.google.com/ie
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.google.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.google.com/ie
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.google.com/search?q=%s
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell4me.com/myway
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Search_URL = http://www.google.com/ie
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.google.com/ie
R3 - URLSearchHook: AOLTBSearch Class - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\SYSTEM32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: AOL Toolbar BHO - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: Viewpoint Toolbar BHO - {A7327C09-B521-4EDB-8509-7D2660C9EC98} - C:\Program Files\Viewpoint\Viewpoint Toolbar\3.8.0\ViewBarBHO.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\GoogleToolbar3.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\GoogleToolbar3.dll
O3 - Toolbar: Viewpoint Toolbar - {F8AD5AA5-D966-4667-9DAF-2561D68B2012} - C:\Program Files\Common Files\Viewpoint\Toolbar Runtime\3.8.0\IEViewBar.dll
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [Dell Photo AIO Printer 922] "C:\Program Files\Dell Photo AIO Printer 922\dlbtbmgr.exe"
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1109260925\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Pure Networks Port Magic] "C:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL.exe" -Run
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [PD0630 STISvc] RunDLL32.exe P0630Pin.dll,RunDLL32EP 513
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [AOL Fast Start] "C:\Program Files\America Online 9.0c\AOL.EXE" -b
O4 - Global Startup: Digital Line Detect.lnk = C:\Program Files\Digital Line Detect\DLG.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &AOL Toolbar Search - C:\Documents and Settings\All Users\Application Data\AOL\ieToolbar\resources\en-US\local\search.html
O9 - Extra button: (no name) - CmdMapping - (file missing)
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (file missing)
O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\network diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\network diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: ActiveGS.cab () - http://www.virtualapple.com/activegs.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?LinkId=39204&clcid=0x409
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - https://objects.aol.com/mcafee/molbin/share...83/mcinsctl.cab
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/Facebo...otoUploader.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu...b?1201723673921
O16 - DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} () - http://fpdownload.macromedia.com/get/flash...t/ultrashim.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - https://objects.aol.com/mcafee/molbin/share...,20/McGDMgr.cab
O16 - DPF: {C606BA60-AB76-48B6-96A7-2C4D5C386F70} (PreQualifier Class) - http://portal.verizon.net/checkmypc/includ...tivePreQual.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.macromedia.com/get/flash...ent/swflash.cab
O18 - Protocol: ms-itss - {0A9007C0-4076-11D3-8789-0000F8105754} - C:\Program Files\Common Files\Microsoft Shared\Information Retrieval\msitss.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe
O23 - Service: AOL TopSpeed Monitor (AOL TopSpeedMonitor) - America Online, Inc - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
O23 - Service: dlbt_device - Dell - C:\WINDOWS\SYSTEM32\dlbtcoms.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\Program Files\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\MNA\McNASvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\McProxy\McProxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan\Mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MpfSrv.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe


--
End of file - 11770 bytes

-- File Associations -----------------------------------------------------------

.cpl - cplfile - shell\cplopen\command - rundll32.exe shell32.dll,Control_RunDLL "%1",%*
.cpl - cplfile - shell\runas\command - rundll32.exe shell32.dll,Control_RunDLLAsUser "%1",%*
.js - JSFile - DefaultIcon - unable to read value
.js - JSFile - shell\open\command - unable to read value


-- Drivers: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled ---------------------

S3 DSproct - c:\program files\dellsupport\gtaction\triggers\dsproct.sys <Not Verified; Gteko Ltd.; processt>
S3 iAimTV2 - c:\windows\system32\drivers\watv03nt.sys (file missing)


-- Services: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled --------------------

R2 Viewpoint Manager Service - "c:\program files\viewpoint\common\viewpointservice.exe" <Not Verified; Viewpoint Corporation; Viewpoint Manager>


-- Device Manager: Disabled ----------------------------------------------------

No disabled devices found.


-- Scheduled Tasks -------------------------------------------------------------

2008-08-06 10:40:01 284 --a------ C:\WINDOWS\Tasks\AppleSoftwareUpdate.job
2008-08-01 01:00:30 336 --a------ C:\WINDOWS\Tasks\McQcTask.job
2008-07-15 01:09:30 344 --a------ C:\WINDOWS\Tasks\McDefragTask.job
2004-10-12 19:57:45 258 --a------ C:\WINDOWS\Tasks\ISP signup reminder 1.job


-- Files created between 2008-07-07 and 2008-08-07 -----------------------------

2008-08-04 22:24:18 0 d-------- C:\Program Files\Sun
2008-07-31 16:15:29 0 d-------- C:\WINDOWS\LastGood
2008-07-31 15:24:01 0 d-------- C:\WINDOWS\Prefetch
2008-07-31 14:58:33 0 d-------- C:\WINDOWS\system32\scripting
2008-07-31 14:58:30 0 d-------- C:\WINDOWS\l2schemas
2008-07-31 14:58:28 0 d-------- C:\WINDOWS\system32\en
2008-07-28 17:41:14 0 d-------- C:\Program Files\America Online 9.0b
2008-07-28 17:41:11 0 d-------- C:\Documents and Settings\All Users\Application Data\Yahoo! Companion
2008-07-22 07:21:24 0 d-------- C:\Documents and Settings\Whitney\Application Data\Malwarebytes
2008-07-22 07:21:13 0 d-------- C:\Documents and Settings\All Users\Application Data\Malwarebytes
2008-07-22 07:21:10 0 d-------- C:\Program Files\Malwarebytes' Anti-Malware
2008-07-21 23:15:31 0 d-------- C:\Program Files\Windows Defender
2008-07-21 21:10:03 0 d-------- C:\Documents and Settings\Whitney\Application Data\HouseCall 6.6
2008-07-20 19:37:51 0 d-------- C:\Program Files\Trend Micro
2008-07-14 13:31:04 5242880 --a------ C:\Documents and Settings\Whitney\ntuser.dat


-- Find3M Report ---------------------------------------------------------------

2008-08-04 22:21:38 0 d-------- C:\Program Files\Java
2008-07-31 14:59:26 0 d-------- C:\Program Files\Messenger
2008-07-31 14:58:26 0 d-------- C:\Program Files\Movie Maker
2008-07-31 14:51:24 0 d-------- C:\Program Files\Windows NT
2008-07-28 17:41:33 0 d-------- C:\Program Files\Google
2008-07-28 17:41:31 0 d-------- C:\Program Files\America Online 9.0c
2008-07-28 17:41:11 0 d-------- C:\Program Files\Yahoo!
2008-07-28 17:40:18 0 d-------- C:\Program Files\Pure Networks
2008-07-28 17:39:04 0 d-------- C:\Documents and Settings\Whitney\Application Data\AOL
2008-07-28 17:36:22 0 d-------- C:\Program Files\Viewpoint
2008-07-20 14:45:25 0 d-------- C:\Program Files\Common Files\aolshare
2008-07-11 18:17:42 0 d-------- C:\Documents and Settings\Whitney\Application Data\MSN6


-- Registry Dump ---------------------------------------------------------------

*Note* empty entries & legit default entries are not shown


[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{549B5CA7-4A86-11D7-A4DF-000874180BB3}]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"PCMService"="C:\Program Files\Dell\Media Experience\PCMService.exe" [04/11/2004 09:15 PM]
"dla"="C:\WINDOWS\system32\dla\tfswctrl.exe" [03/15/2004 02:04 AM]
"UpdateManager"="C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" [08/19/2003 02:01 AM]
"Dell Photo AIO Printer 922"="C:\Program Files\Dell Photo AIO Printer 922\dlbtbmgr.exe" [06/18/2004 04:30 PM]
"HostManager"="C:\Program Files\Common Files\AOL\1109260925\ee\AOLSoftware.exe" [09/25/2006 08:52 PM]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [10/25/2006 07:58 PM]
"Pure Networks Port Magic"="C:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL.exe" [04/05/2004 05:33 PM]
"igfxtray"="C:\WINDOWS\system32\igfxtray.exe" [09/20/2005 10:35 AM]
"igfxhkcmd"="C:\WINDOWS\system32\hkcmd.exe" [09/20/2005 10:32 AM]
"igfxpers"="C:\WINDOWS\system32\igfxpers.exe" [09/20/2005 10:36 AM]
"PD0630 STISvc"="P0630Pin.dll" [06/05/2005 01:01 PM C:\WINDOWS\SYSTEM32\P0630Pin.dll]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe" [06/10/2008 04:27 AM]
"Adobe Reader Speed Launcher"="C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [01/11/2008 11:16 PM]
"TkBellExe"="C:\Program Files\Common Files\Real\Update_OB\realsched.exe" [03/28/2008 10:18 AM]
"mcagent_exe"="C:\Program Files\McAfee.com\Agent\mcagent.exe" [11/01/2007 07:12 PM]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"DellSupport"="C:\Program Files\DellSupport\DSAgnt.exe" [03/15/2007 11:09 AM]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [04/13/2008 08:12 PM]
"swg"="C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [06/20/2007 08:59 AM]
"AOL Fast Start"="C:\Program Files\America Online 9.0c\AOL.exe" [07/12/2005 01:17 AM]

C:\Documents and Settings\Whitney\Start Menu\Programs\Startup\
DESKTOP.INI [9/3/2002 10:00:00 AM]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
DESKTOP.INI [9/3/2002 10:00:00 AM]
Digital Line Detect.lnk - C:\Program Files\Digital Line Detect\DLG.exe [10/7/2004 11:10:03 AM]
Microsoft Office.lnk - C:\Program Files\Microsoft Office\Office\OSA9.EXE [1/21/2000 4:15:54 AM]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\dimsntfy]
C:\WINDOWS\System32\dimsntfy.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcmscsvc]
@=""

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\vds]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{533C5B84-EC70-11D2-9505-00C04F79DEAF}]
@="Volume shadow copy"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^Whitney^Start Menu^Programs^Startup^Webshots.lnk]
path=C:\Documents and Settings\Whitney\Start Menu\Programs\Startup\Webshots.lnk
backup=C:\WINDOWS\pss\Webshots.lnkStartup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AOLDialer]
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
"C:\Program Files\iTunes\iTunesHelper.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MCAgentExe]
c:\PROGRA~1\mcafee.com\agent\mcagent.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MCUpdateExe]
C:\PROGRA~1\mcafee.com\agent\McUpdate.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\mmtask]
c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS]
"C:\Program Files\Messenger\msmsgs.exe" /background

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\swg]
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\updateMgr]
"C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\VSOCheckTask]
"c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
eapsvcs eaphost
dot3svc dot3svc

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Svchost - NetSvcs
napagent
hkmsvc


[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{98771787-00f9-11dd-b85c-00038a000015}]
AutoRun\command- F:\CA_EDGEmobile.exe




-- End of Deckard's System Scanner: finished at 2008-08-07 15:11:18 ------------




Deckard's System Scanner v20071014.68
Extra logfile - please post this as an attachment with your post.
--------------------------------------------------------------------------------

-- System Information ----------------------------------------------------------

Microsoft Windows XP Home Edition (build 2600) SP 3.0
Architecture: X86; Language: English

CPU 0: Intel® Celeron® CPU 2.40GHz
Percentage of Memory in Use: 83%
Physical Memory (total/avail): 253.98 MiB / 41.86 MiB
Pagefile Memory (total/avail): 892.62 MiB / 427.3 MiB
Virtual Memory (total/avail): 2047.88 MiB / 1938.74 MiB

C: is Fixed (NTFS) - 33.7 GiB total, 17.51 GiB free.
D: is CDROM (No Media)
E: is CDROM (No Media)

\\.\PHYSICALDRIVE0 - WDC WD400BB-75FJA1 - 37.25 GiB - 3 partitions
\PARTITION0 - Unknown - 47.03 MiB
\PARTITION1 (bootable) - Installable File System - 33.7 GiB - C:
\PARTITION2 - Unknown - 3.5 GiB



-- Security Center -------------------------------------------------------------

AUOptions is scheduled to auto-install.


-- Environment Variables -------------------------------------------------------

ALLUSERSPROFILE=C:\Documents and Settings\All Users
APPDATA=C:\Documents and Settings\Whitney\Application Data
CLASSPATH=.;C:\Program Files\Java\jre1.5.0_10\lib\ext\QTJava.zip
CLIENTNAME=Console
CommonProgramFiles=C:\Program Files\Common Files
COMPUTERNAME=D9CSDS51
ComSpec=C:\WINDOWS\system32\cmd.exe
FP_NO_HOST_CHECK=NO
HOMEDRIVE=C:
HOMEPATH=\Documents and Settings\Whitney
LOGONSERVER=\\D9CSDS51
NUMBER_OF_PROCESSORS=1
OS=Windows_NT
Path=C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\Program Files\QuickTime\QTSystem\
PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
PROCESSOR_ARCHITECTURE=x86
PROCESSOR_IDENTIFIER=x86 Family 15 Model 3 Stepping 4, GenuineIntel
PROCESSOR_LEVEL=15
PROCESSOR_REVISION=0304
ProgramFiles=C:\Program Files
PROMPT=$P$G
QTJAVA=C:\Program Files\Java\jre1.5.0_10\lib\ext\QTJava.zip
SESSIONNAME=Console
SystemDrive=C:
SystemRoot=C:\WINDOWS
TEMP=C:\DOCUME~1\Whitney\LOCALS~1\Temp
TMP=C:\DOCUME~1\Whitney\LOCALS~1\Temp
USERDOMAIN=D9CSDS51
USERNAME=Whitney
USERPROFILE=C:\Documents and Settings\Whitney
windir=C:\WINDOWS


-- User Profiles ---------------------------------------------------------------

Whitney (admin)


-- Add/Remove Programs ---------------------------------------------------------

--> C:\Program Files\Common Files\Real\Update_OB\r1puninst.exe RealNetworks|RealPlayer|6.0
--> C:\WINDOWS\IsUninst.exe -fC:\WINDOWS\orun32.isu
--> C:\WINDOWS\System32\\MSIEXEC.EXE /I {09DA4F91-2A09-4232-AB8C-6BC740096DE3} REMOVE=UpdateMgrFeature
--> C:\WINDOWS\System32\\MSIEXEC.EXE /x {1206EF92-2E83-4859-ACCB-2048C3CB7DA6}
--> MsiExec.exe /I{403EF592-953B-4794-BCEF-ECAB835C2095}
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{4D0803DB-8FC8-4C97-AE1F-1C3DCA357B01}\setup.exe" -l0x9
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{513D9FB1-27A2-44E4-8F2D-77A6737921A5}\setup.exe" -l0x9
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{80426743-0CC7-4967-BFEC-10DE08D1B6F3}\setup.exe" -l0x9
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{80426743-0CC7-4967-BFEC-10DE08D1B6F3}\setup.exe" -l0x9 /remove
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{93CC99FD-FCFC-4BAB-BCB0-3814826DF93D}\SETUP.EXE" -l0x9
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{A82F10CB-18B5-4EAC-AEF2-FA49CD565626}\setup.exe" -l0x9
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{E5ABA5FD-EE3D-4F15-895D-B32321E6C96B}\setup.exe" -l0x9
--> rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf
Adobe Reader 8.1.2 --> MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A81200000003}
Advanced Video FX Utility --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{4D0803DB-8FC8-4C97-AE1F-1C3DCA357B01}\setup.exe" -l0x9 /remove
AOL Coach Version 1.0(Build:20030807.3) --> C:\Program Files\Common Files\aolshare\Coach\AolCInUn.exe
AOL Coach Version 2.0(Build:20041026.5 en) --> C:\Program Files\Common Files\AolCoach\en_en\AolCInUn.exe -lang=en_en -ext=UDP
AOL Deskbar --> "C:\Program Files\AOL Deskbar\UNWISE.EXE" /u "C:\Program Files\AOL Deskbar\INSTALL.LOG"
AOL Instant Messenger --> C:\Program Files\AIM\uninstll.exe -LOG= C:\Program Files\AIM\install.log -OEM=
AOL Toolbar 5.0 --> "C:\Program Files\AOL\AOL Toolbar 5.0\uninstall.exe"
AOL Uninstaller (Choose which Products to Remove) --> C:\Program Files\Common Files\AOL\uninstaller.exe
AOL You've Got Pictures Screensaver --> C:\Program Files\Common Files\AOL\Screensaver\uninst_ygpss.exe
Apple Software Update --> MsiExec.exe /I{A50C25D7-62E9-4511-AD70-8E2DA5E79B7D}
Banctec Service Agreement --> MsiExec.exe /X{4B9F45E8-E3CE-40B4-9463-80A9B3481DEF}
Canon Camera Support Core Library --> C:\Program Files\Common Files\InstallShield\Driver\8\Intel 32\IDriver.exe /M{A1D0D14A-B776-4907-BC00-5149F2298086} /l1033
Canon Camera Window DC_DV 5 for ZoomBrowser EX --> C:\Program Files\Common Files\InstallShield\Driver\8\Intel 32\IDriver.exe /M{001AB29C-5468-4972-8D24-2EBDB2B12133}
Canon Camera Window DS for ZoomBrowser EX --> C:\Program Files\Common Files\InstallShield\Driver\8\Intel 32\IDriver.exe /M{6B8BDABA-6737-4998-AEE4-E218EDE5FC7A}
Canon Camera Window MC 5 for ZoomBrowser EX --> C:\Program Files\Common Files\InstallShield\Driver\8\Intel 32\IDriver.exe /M{89EB3ED7-225A-412E-B048-623D502C000F}
Canon MovieEdit Task for ZoomBrowser EX --> C:\Program Files\Common Files\InstallShield\Driver\8\Intel 32\IDriver.exe /M{68D27126-BF6A-457D-8DD0-5F35E8D41310}
Canon PhotoRecord --> MsiExec.exe /X{6693BD7C-CB4E-43AC-A0D6-10D1A1B88DCF}
Canon RAW Image Task for ZoomBrowser EX --> C:\Program Files\Common Files\InstallShield\Driver\8\Intel 32\IDriver.exe /M{001EB665-D9EC-415E-9E13-AD2125B2B992}
Canon SELPHY DS810 --> C:\WINDOWS\system32\CNMCP7F.exe "-PRINTERNAMECanon SELPHY DS810" "-HELPERDLLC:\Documents and Settings\All Users\Application Data\CanonBJ\IJPrinter\CNMWINDOWS\Canon SELPHY DS810 Installer\Inst2\cnmis.dll" "-RCDLLcnmi0409.dll"
Canon Utilities Easy-PhotoPrint --> C:\Program Files\Canon\Easy-PhotoPrint\uninst.exe uninst.ini
Canon Utilities PhotoStitch 3.1 --> C:\Program Files\Common Files\InstallShield\Driver\8\Intel 32\IDriver.exe /M{218BBBE3-FE63-4BB2-81A8-7435575A84FA}
Canon ZoomBrowser EX --> MsiExec.exe /X{C1D76D7A-F3BB-47EA-A746-5B1E2FFC1DF2}
Conexant D850 56K V.9x DFVc Modem --> C:\Program Files\CONEXANT\CNXT_MODEM_PCI_VEN_14F1&DEV_2F20&SUBSYS_200F14F1\HXFSETUP.EXE -U -Idel200fk.inf
Creative Photo Manager --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{513D9FB1-27A2-44E4-8F2D-77A6737921A5}\setup.exe" -l0x9 /remove
Creative WebCam Center --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{E5ABA5FD-EE3D-4F15-895D-B32321E6C96B}\setup.exe" -l0x9 /remove
Creative WebCam Live! Driver (1.02.03.0606) --> C:\WINDOWS\CtDrvIns.exe -uninstall -script Pd0630.uns -unsext NT -plugin P0630Pin.dll -pluginres P0630Pin.crl
Creative WebCam Live! User's Guide (English) --> C:\WINDOWS\IsUninst.exe -f"C:\Program Files\Creative\Creative WebCam\Creative WebCam Live! User's Guide\English\CTManual.isu"
Dell Digital Jukebox Driver --> C:\Program Files\Dell\Digital Jukebox Drivers\DrvUnins.exe /s
Dell Driver Reset Tool --> MsiExec.exe /I{5905F42D-3F5F-4916-ADA6-94A3646AEE76}
Dell Media Experience --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{2637C347-9DAD-11D6-9EA2-00055D0CA761}\setup.exe" -uninstall
Dell Photo AIO Printer 922 --> C:\WINDOWS\system32\spool\drivers\w32x86\3\DLBTUNST.EXE -NOLICENSE
Dell Solution Center --> MsiExec.exe /X{11F1920A-56A2-4642-B6E0-3B31A12C9288}
DellSupport --> MsiExec.exe /X{7EFA5E6F-74F7-4AFB-8AEA-AA790BD3A76D}
Digital Line Detect --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{E646DCF0-5A68-11D5-B229-002078017FBF}\setup.exe" -l0x9 ControlPanelAnyText
G5a922EN --> MsiExec.exe /X{A3E77D20-647C-40E2-B69B-C120D4D58190}
Get High Speed Internet! --> MsiExec.exe /I{7A3F0566-5E05-4919-9C98-456F6B5CF831}
Google Earth --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\50\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{3DE5E7D4-7B88-403C-A3FD-2017A8240C5B}\setup.exe" -l0x9 -removeonly
Google Toolbar for Internet Explorer --> regsvr32 /u /s "c:\program files\google\googletoolbar3.dll"
Intel® Extreme Graphics 2 Driver --> RUNDLL32.EXE C:\WINDOWS\system32\ialmrem.dll,UninstallW2KIGfx PCI\VEN_8086&DEV_2572
Intel® PRO Network Adapters and Drivers --> Prounstl.exe
Intel® PROSet for Wired Connections --> MsiExec.exe /I{17334AAF-C9E7-483B-9F45-E3FCAF07FFA7}
Internet Explorer Default Page --> MsiExec.exe /I{35BDEFF1-A610-4956-A00D-15453C116395}
iTunes --> MsiExec.exe /I{446DBFFA-4088-48E3-8932-74316BA4CAE4}
J2SE Runtime Environment 5.0 Update 10 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0150100}
J2SE Runtime Environment 5.0 Update 11 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0150110}
Jasc Paint Shop Photo Album --> MsiExec.exe /I{CC000127-5E5D-4A1C-90CB-EEAAAC1E3AC0}
Jasc Paint Shop Pro 8 Dell Edition --> MsiExec.exe /I{81A34902-9D0B-4920-A25C-4CDC5D14B328}
Java™ 6 Update 2 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160020}
Java™ 6 Update 3 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160030}
Java™ 6 Update 5 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160050}
Java™ 6 Update 7 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160070}
Java™ SE Runtime Environment 6 Update 1 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160010}
Learn2 Player (Uninstall Only) --> C:\Program Files\Learn2.com\StRunner\stuninst.exe
Macromedia Extension Manager --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{A5BA14E0-7384-11D4-BAE7-00409631A2C8}\setup.exe" -l0x9 mmUninstall
McAfee SecurityCenter --> C:\Program Files\McAfee\MSC\mcuninst.exe
Microsoft Encarta Encyclopedia Standard 2004 --> MsiExec.exe /I{04410044-9149-45C6-A806-F2BF9CFCE762}
Microsoft Money 2004 --> MsiExec.exe /I{1D643CD7-4DD6-11D7-A4E0-000874180BB3}
Microsoft Money 2004 System Pack --> MsiExec.exe /I{8C64E145-54BA-11D6-91B1-00500462BE80}
Microsoft Office 2000 SR-1 Professional --> MsiExec.exe /I{00010409-78E1-11D2-B60F-006097C998E7}
Modem Helper --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{7F142D56-3326-11D5-B229-002078017FBF}\setup.exe" -l0x9 ControlPanel
Move Networks Media Player for Internet Explorer --> C:\Documents and Settings\Whitney\Application Data\Move Networks\ie_bin\Uninst.exe
Mozilla Firefox (2.0.0.16) --> C:\Program Files\Mozilla Firefox\uninstall\helper.exe
MUSICMATCH® Jukebox --> C:\PROGRA~1\MUSICM~1\MUSICM~2\unmatch.exe
NetWaiting --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{3F92ABBB-6BBF-11D5-B229-002078017FBF}\setup.exe" -l0x9 ControlPanelAnyText
NetZeroInstallers --> MsiExec.exe /X{352310C3-E46B-42D3-8F32-54721FDD72D9}
OpenOffice.org Installer 1.0 --> MsiExec.exe /X{0D499481-22C6-4B25-8AC2-6D3F6C885FB9}
Pure Networks Port Magic --> C:\Program Files\Pure Networks\Port Magic\PortAOL.exe -Uninstall -ShowUI
QuickTime --> MsiExec.exe /I{50D8FFDD-90CD-4859-841F-AA1961C7767A}
RealPlayer --> C:\Program Files\Common Files\Real\Update_OB\r1puninst.exe RealNetworks|RealPlayer|6.0
Security Update for Step By Step Interactive Training (KB898458) --> "C:\WINDOWS\$NtUninstallKB898458$\spuninst\spuninst.exe"
Security Update for Step By Step Interactive Training (KB923723) --> "C:\WINDOWS\$NtUninstallKB923723$\spuninst\spuninst.exe"
Shockwave --> C:\WINDOWS\SYSTEM32\Macromed\SHOCKW~1\UNWISE.EXE C:\WINDOWS\SYSTEM32\Macromed\SHOCKW~1\Install.log
Sonic DLA --> MsiExec.exe /I{1206EF92-2E83-4859-ACCB-2048C3CB7DA6}
Sonic Update Manager --> MsiExec.exe /I{09DA4F91-2A09-4232-AB8C-6BC740096DE3}
Verizon Online DSL --> C:\Program Files\Common Files\SupportSoft\Verizon\vzuninstall.exe /starthidden
Viewpoint Manager (Remove Only) --> C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgrInstaller.exe /u /k
Viewpoint Media Player --> C:\Program Files\Viewpoint\Viewpoint Experience Technology\mtsAxInstaller.exe /u
Viewpoint Toolbar --> C:\Program Files\Viewpoint\Viewpoint Toolbar\3.8.0\Uninstaller.exe /u /k /url "http://www.viewpoint.com/pub/uninstallcompleted.html"
WebCam Live! Product Registration --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{93CC99FD-FCFC-4BAB-BCB0-3814826DF93D}\SETUP.EXE" -l0x9 /remove
Webshots Desktop --> C:\PROGRA~1\Webshots\UNWISE.EXE C:\PROGRA~1\Webshots\INSTALL.LOG
WildTangent Web Driver --> C:\Program Files\WildTangent\Apps\CDA\CDAUninstall.exe
Windows XP Service Pack 3 --> "C:\WINDOWS\$NtServicePackUninstall$\spuninst\spuninst.exe"
WordPerfect Office 12 --> MsiExec.exe /I{AF19F291-F22F-4798-9662-525305AE9E48}
Yahoo! Toolbar --> C:\PROGRA~1\Yahoo!\Common\unyt.exe


-- Application Event Log -------------------------------------------------------

Event Record #/Type11119 / Error
Event Submitted/Written: 08/07/2008 02:38:02 PM
Event ID/Source: 1002 / Application Hang
Event Description:
Hanging application firefox.exe, version 1.8.20080.4669, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Event Record #/Type11118 / Error
Event Submitted/Written: 08/07/2008 02:38:02 PM
Event ID/Source: 1002 / Application Hang
Event Description:
Hanging application firefox.exe, version 1.8.20080.4669, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Event Record #/Type11115 / Error
Event Submitted/Written: 08/07/2008 11:09:04 AM / 08/07/2008 11:09:06 AM
Event ID/Source: 5051 / McLogEvent
Event Description:
A thread in process C:\Program Files\McAfee\VirusScan\McShield.exe took longer than 90000 ms to complete a request.

The process will be terminated.
Thread id : 1116 (0x45c)

Thread address : 0x12020BC9

Thread message :

Build VSCORE.14.0.0.349 / 5200.2160
Object being scanned = \Device\HarddiskVolume2\PROGRAM FILES\COMMON FILES\MCAFEE\MSC\MCUTIL\8,1,114,0\MCUTIL.DLL
by **\MCUPDMGR.EXE
4(15)(0)
4(15)(0)
7200(15)(0)
7595(15)(0)
7005(0)(0)
7004(0)(0)
5006(0)(0)
5004(0)(0)

Event Record #/Type11113 / Error
Event Submitted/Written: 08/06/2008 03:53:25 PM / 08/06/2008 03:53:26 PM
Event ID/Source: 5051 / McLogEvent
Event Description:
A thread in process C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe took longer than 90000 ms to complete a request.

The process will be terminated.
Thread id : 3856 (0xf10)

Thread address : 0x120F9070

Thread message :

Build VSCORE.14.0.0.349 / 5200.2160
Object being scanned = \Device\HarddiskVolume2\program files\google\googletoolbar3.dll
by C:\WINDOWS\Explorer.EXE
220(90016)(0)
4(0)(0)
4(0)(0)
7200(0)(0)
7595(0)(0)
7005(0)(0)
7004(0)(0)
5006(0)(0)

Event Record #/Type11111 / Error
Event Submitted/Written: 08/06/2008 11:13:54 AM / 08/06/2008 11:13:56 AM
Event ID/Source: 5051 / McLogEvent
Event Description:
A thread in process C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe took longer than 90000 ms to complete a request.

The process will be terminated.
Thread id : 988 (0x3dc)

Thread address : 0x120DBCCE

Thread message :

Build VSCORE.14.0.0.349 / 5200.2160
Object being scanned = \Device\HarddiskVolume2\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
by c:\program files\common files\aol\1109260925\ee\aolsoftware.exe
4(16)(0)
4(16)(0)
7200(16)(0)
7595(16)(0)
7005(0)(0)
7004(0)(0)
5006(0)(0)
5004(0)(0)



-- Security Event Log ----------------------------------------------------------

No Errors/Warnings found.


-- System Event Log ------------------------------------------------------------

Event Record #/Type24496 / Error
Event Submitted/Written: 08/07/2008 11:10:29 AM
Event ID/Source: 7034 / Service Control Manager
Event Description:
The McAfee Real-time Scanner service terminated unexpectedly. It has done this 4 time(s).

Event Record #/Type24495 / Error
Event Submitted/Written: 08/07/2008 11:09:07 AM / 08/07/2008 11:09:09 AM
Event ID/Source: 10010 / DCOM
Event Description:
The server {7323885B-407F-4839-9695-96F545FF6286} did not register with DCOM within the required timeout.

Event Record #/Type24488 / Error
Event Submitted/Written: 08/06/2008 03:55:02 PM
Event ID/Source: 7034 / Service Control Manager
Event Description:
The McAfee Real-time Scanner service terminated unexpectedly. It has done this 3 time(s).

Event Record #/Type24486 / Error
Event Submitted/Written: 08/06/2008 11:15:34 AM
Event ID/Source: 7031 / Service Control Manager
Event Description:
The McAfee Real-time Scanner service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.

Event Record #/Type24484 / Error
Event Submitted/Written: 08/05/2008 05:41:17 PM
Event ID/Source: 7031 / Service Control Manager
Event Description:
The McAfee Real-time Scanner service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.



-- End of Deckard's System Scanner: finished at 2008-08-07 15:11:18 ------------

#4 kahdah

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Posted 08 August 2008 - 10:40 AM

Please go to Start >Control Panel >Add\Remove programs (do not remove update 7 for java.)
remove these below:
Java™ 6 Update 2
Java™ 6 Update 3
Java™ 6 Update 5
Java™ SE Runtime Environment 6 Update 1
Viewpoint Manager (Remove Only)
Viewpoint Media Player
Viewpoint Toolbar


Then close out of the Control Pane\ Add\remove programs.
=======================
Then reboot after that using Windows Explorer (to get there right-click your Start button and go to "Explore")
Delete this folder listed below:

C:\Program Files\Viewpoint

Then close WIndows Explorer.
================================
Please download ATF Cleaner by Atribune.Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.
If you use Firefox browserClick Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browserClick Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.
For Technical Support, double-click the e-mail address located at the bottom of each menu.
==============================================
Please do a scan with Kaspersky Online Scanner

Note: If you are using Windows Vista, open your browser by right-clicking on its icon and select 'Run as administrator' to perform this scan.

Click on the Accept button and install any components it needs.
  • The program will install and then begin downloading the latest definition files.
  • After the files have been downloaded on the left side of the page in the Scan section select My Computer
  • This will start the program and scan your system.
  • The scan will take a while, so be patient and let it run.
  • Once the scan is complete, click on View scan report
  • Now, click on the Save Report as button.
  • Save the file to your desktop.
  • Copy and paste that information in your next post.

Please do not pm for help, post it in the forums instead.

If I am helping you and have not responded for 48 hours please send me a pm as I don't always get notifications.

My help is always free, however, if you would like to make a donation to me for the help I have provided please click here Posted Image

#5 debann

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Posted 10 August 2008 - 04:09 PM

I ran the Kaspersky scan and there was no maleware detected. The scan report was empty.

Did everything else you posted (removed files, ran ATF Cleaner, etc.).

#6 kahdah

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Posted 10 August 2008 - 04:24 PM

Great are you having any current issues because all of your logs are clean?
Please do not pm for help, post it in the forums instead.

If I am helping you and have not responded for 48 hours please send me a pm as I don't always get notifications.

My help is always free, however, if you would like to make a donation to me for the help I have provided please click here Posted Image

#7 debann

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Posted 10 August 2008 - 04:36 PM

I can't log on to AOL. That isn't a problem because I was going to uninstall AOL anyways before all this happened.

Can access McAfee fine now. I have the virus protection but I occasionally get warnings to fix the SystemGuard which I do.

Other than what I've listed all seems well with the computer.

#8 kahdah

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Posted 10 August 2008 - 04:39 PM

Very good yeah I loath AOL and McAfee products they always mess up and in my opinion do nothing benifical :)

Either way that is good.

You can delete ATF cleaner and then


After that your log is clean. :thumbsup:

The following is a list of tools and utilities that I like to suggest to people.
You do not have to have all or any of them they are only suggestions.
This list is full of great tools and utilities to help you understand how you got infected and how to keep from getting infected again.

Spybot Search & Destroy-Uber powerful tool which can search and annhilate nasties that make it onto your system. Now with an Immunize section that will help prevent future infections.

Spyware Blaster - Great prevention tool to keep nasties from installing on your system.

Spywareguard-Works as a Spyware "Shield" to protect your computer from getting malware in the first place.

IE-SPYAD- puts over 5000 sites in your restricted zone so you'll be protected when you visit innocent-looking sites that aren't actually innocent at all.

Windows Updates - It is very important to make sure that both Internet Explorer and Windows are kept current with the latest critical security patches from Microsoft. To do this just start Internet Explorer and select Tools > Windows Update, and follow the online instructions from there.

Tony Klein article To find out more information about how you got infected in the first place and some great guidelines to follow to prevent future infections you can read this article by Tony Klein.
Please do not pm for help, post it in the forums instead.

If I am helping you and have not responded for 48 hours please send me a pm as I don't always get notifications.

My help is always free, however, if you would like to make a donation to me for the help I have provided please click here Posted Image




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