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Serial Port / Com1 Missing


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#1 Josh M

Josh M

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Posted 19 July 2008 - 08:54 PM

Hello! I have a HP m7250n Media Center computer (Windows XP MCE) with the latest BIOS upgraded from the HP web site installed. Having has some unrelated software issues in the past, I decided to reformat my drive (after backing up all my data) using the built in system restore.

One of the issues that I was hoping to resolve was access to the Com1 port. Unfortunately, even after a factory refresh it is still not available. After doing some Google research and testing on the PC, I suspect a hardware problem. Using System Information, under Hardware Resources > IRQs, there is no IRQ 4 for Com1. In addition, under Components > Ports > Serial, there is no information listed.

I saw some postings about making changes in the BIOS setup, but I do not see any specific settings in question.

Any suggestions or advice is appreciated.

Thanks,

Josh

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#2 garmanma

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Posted 20 July 2008 - 08:08 AM

I don't have an HP to double-check, but that is where you will find it
Mark
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why won't my laptop work?

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