The symptoms you describe could be malware related or they could be due to hardware or overheating problems caused by a failed processor fan, bad memory (RAM), failing power supply, underpowered power supply, CPU overheating, motherboard, video card, faulty drivers, BIOS and firmware problems, dirty hardware, etc. If the computer is overheating, it usually begins to shutdown/restart on a more regular basis. If your not finding any malware then its sounds like one of the latter problems.
In Windows XP, the default setting is for the computer to reboot automatically
when a fatal error or crash occurs. You may not see the error code because the computer reboots too fast. You should be able to see the error by looking in the Event Log
. However an easier alternative is to turn off the automatic reboot
feature so you can actually see the error code/STOP Message when it happens - this is also known as the Blue Screen Of Death (BSOD).
To change the recovery settings and Disable Automatic Rebooting
, go to Start > Run and type: sysdm.cpl
Click Ok or just press WINKEY + Pause/Break
keys to bring up System Properties.
- Go to the Advanced tab and under "Startup and Recovery", click on the "Settings" button and go to "System failure".
- Make sure "Write an event to the system log" is checked and that "Automatically restart" is UNchecked.
- Click "OK" and reboot for the changes to take effect.
Vista users can refer to these instructions: How To Disable the Automatic Restart on System Failure in Windows Vista
Doing this won't cure your problem but instead of crashing and restarting you will get a blue diagnostic screen with an error code
and other information that will allow you to better trace your problem. Write down the full error code and any files/drivers listed, then provide that information in your next reply so we can assist you with investigating the cause.
MBAM is short for Malwarebytes Anti-Malware. Instructions with screenshots
Click the Logs
Tab at the top.
mbam-log-7-18-2008(09-52-04).txt should show in the list. <- your dates will be different from this exampe
Click on the log name to highlight it.
Go to the bottom and click on Open
The log should automatically open in notepad as a text file.
Go to Edit and choose Select all
Go back to Edit and choose Copy
or right-click on the highlighted text and choose copy from there.
Come back to this thread, click Add Reply, then right-click and choose Paste