I need some help deciphering a message (see attachment HardDriveError.jpg) I am getting after moving a 160 Gb IDE Western Digital hard drive (which I use as a secondary backup) from an older Compaq PC to a new Acer PC.
I purchased the Acer PC (with Win XP Pro) last week. It arrived with a new Hitachi 160 Gb SATA drive installed. The Acer has been working well. It is a replacement for a Compaq PC (with Win XP Home) that is a few years old. The Compaq is also working fine, but it is aging.
The Western Digital drive is new. I bought it to keep the old Compaq limping along. I formatted it in the Compaq, using that PC’s “System Recovery” program to install Win XP Home on it. I created two partitions on it, assigning them letters Y: and Z:. The drive worked fine in the Compaq. I set its jumper to the “Slave” position since it was just used for backups.
Then I changed my mind and decided to get a new computer (the Acer), and I moved the WD drive to it. Although the Acer’s “stock” drive is SATA, the motherboard has an IDE connection. So I plugged the Western Digital drive into this connection, leaving its jumper set to the “Slave” position.
The Acer PC now includes drives C: and D: (the “stock” Hitachi SATA) and drives Y: and Z: (the WD IDE that I added). It also includes a DVD RAM drive and a flash drive.
Below is a picture of the message my PC displays occasionally:
[*** see attachment HardDriveError.jpg ***]
I have not recognized a clear pattern for the appearance of this message. The most I can say is that it sometimes appears when I am installing new software (which I have been doing steadily since I got the Acer).
I checked Start|Administrative Tools|Event Viewer|System and found intermittent messages, like the ones below, going back over the past several days:
[*** see attachments HardDriveError2.jpg, HardDriveError3.jpg, HardDriveError4.jpg ***]
Win XP Pro seems to think the WD drive is some kind of removable device, like a DVD or flash drive. A couple of times Win XP has displayed error messages on-screen about not being able to flush the write-behind cache for this drive. (I have since disabled write-behind caching for it.) Other than these messages, the drive seems to work fine. It appears in Explorer and My Computer. I can save and open files on it.
I do notice the sound of the WD drive “spinning up” sometimes when I view its contents with Explorer or My Computer, so the WD drive has apparently been shutting down to conserve power and spinning back up when necessary. I checked Control Panel|Power Options and found the hard drives were originally set to power down after 30 minutes; I bumped this setting up to 2 hours, but I doubt this will solve the problem.
It doesn’t seem right that the Power Options should cause problems. But I can’t think of anything else that might be behind the messages I’m getting.
Any advice would be greatly appreciated.