We apologize that your topic got overlooked, We have guidelines that need to be followed and one of them is to not Bump your topic,
The reason for that is the staff is looking for topics with 0 replies and because you bumped yours that was no longer the case it appeared as though someone was already helping you.
These forums are run on a volunteer basis and while our hope is to help every single person that comes here we know we have some that will need to wait days before we can get to them.
It also needs to be understood that some of our staff are not comfortable with dealing with certain issues and will grab other topics they are more comfortable with. It is summertime after all and we have a lot of folks on vacations spending time with their family and friends so our staff to member ratio is low during the summer months as well.
Again on behalf on BC I would like to apologize for your topic being overlooked it wasn't done intentionally by any means, I understand your frustration in dealing with a no cooperative computer .
I would also like to point out that if for any reason your topic goes over 5 days with out a reply one could always post Here
Again apologize and wish you the best
PS I will close your other topics to avoid any confusion