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help with my hijackthis log


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#1 meeghel

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Posted 14 April 2005 - 01:41 AM

my computer keeps on hanging up and works really slow compared to before. i also now have problems when playing online games which was not the case in the past. also when i try to run the smart system scan of ad-aware it freezes my computer. spyware is often detected when i run spybot. anyways, here's my log. thanks in advance.

Logfile of HijackThis v1.99.0
Scan saved at 4:28:55 PM, on 4/15/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
D:\WINDOWS\System32\smss.exe
D:\WINDOWS\system32\winlogon.exe
D:\WINDOWS\system32\services.exe
D:\WINDOWS\system32\lsass.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\System32\svchost.exe
D:\Program Files\Sygate\SPF\smc.exe
D:\WINDOWS\Explorer.EXE
D:\WINDOWS\system32\spoolsv.exe
D:\WINDOWS\system32\ntvdm.exe
D:\Program Files\Common Files\Symantec Shared\ccApp.exe
D:\WINDOWS\SOUNDMAN.EXE
D:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-au\msnappau.exe
D:\Program Files\Common Files\Real\Update_OB\realsched.exe
D:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
D:\WINDOWS\system32\GSICON.EXE
D:\WINDOWS\system32\dslagent.exe
D:\Program Files\QuickTime\qttask.exe
D:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
D:\WINDOWS\system32\ctfmon.exe
D:\WINDOWS\system32\rundll32.exe
D:\Program Files\Sony Ericsson\Mobile\audevicemgr.exe
d:\PROGRA~1\INTUWA~1\Shared\MROUTE~1\MROUTE~2.EXE
D:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
D:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
D:\PROGRA~1\SONYER~1\Mobile\CONNEC~1\CONNMN~1.EXE
D:\WINDOWS\System32\nvsvc32.exe
D:\WINDOWS\System32\svchost.exe
D:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
D:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
D:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
D:\WINDOWS\System32\svchost.exe
D:\Program Files\Lavasoft\Ad-aware 6\Ad-aware.exe
D:\Program Files\Spybot - Search & Destroy\SpybotSD.exe
D:\Program Files\Messenger\msmsgs.exe
D:\WINDOWS\system32\wuauclt.exe
D:\Documents and Settings\godwin\Desktop\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.ninemsn.com.au/0SEDEAT/SAOS01
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = nme-pr1.tpg.com.au:80
F3 - REG:win.ini: load=hooks.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - D:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - D:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - D:\Program Files\MSN Apps\ST\01.02.3000.1002\en-xu\stmain.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - d:\program files\google\googletoolbar2.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - D:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\en-au\msntb.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: ninemsn - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - D:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\en-au\msntb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - d:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [ccApp] "D:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE D:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [msnappau] "D:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-au\msnappau.exe"
O4 - HKLM\..\Run: [TkBellExe] "D:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] D:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
O4 - HKLM\..\Run: [NeroCheck] D:\WINDOWS\System32\NeroCheck.exe
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [GSICONEXE] GSICON.EXE
O4 - HKLM\..\Run: [DSLAGENTEXE] dslagent.exe USB
O4 - HKLM\..\Run: [SmcService] D:\PROGRA~1\Sygate\SPF\smc.exe -startgui
O4 - HKLM\..\Run: [QuickTime Task] "D:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] D:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - HKCU\..\Run: [SpybotSD TeaTimer] D:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [ctfmon.exe] D:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Phone Connection Monitor.lnk = ?
O8 - Extra context menu item: &Google Search - res://d:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://d:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://d:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~1\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://d:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://d:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\j2re1.4.2_05\bin\npjpi142_05.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\j2re1.4.2_05\bin\npjpi142_05.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {31B7EB4E-8B4B-11D1-A789-00A0CC6651A8} (Cult3D ActiveX Player) - http://www.cult3d.com/download/cult.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/03af4897647e70...ip/RdxIE601.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{67DFD050-3196-4C7C-9ECE-2E2F8685BE6E}: NameServer = 203.12.160.35,203.12.160.36
O23 - Service: Symantec Event Manager - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Norton AntiVirus Auto Protect Service - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Unerase Protection - Symantec Corporation - C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
O23 - Service: NVIDIA Driver Helper Service - NVIDIA Corporation - D:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service - Symantec Corporation - D:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Sygate Personal Firewall - Sygate Technologies, Inc. - D:\Program Files\Sygate\SPF\smc.exe
O23 - Service: Symantec Network Drivers Service - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

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#2 Grinler

Grinler

    Lawrence Abrams


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Posted 15 April 2005 - 11:26 PM

Print out these instructions and then close all windows including Internet Explorer.

Then I want you to fix some of those entries. Please do the following:

Please make sure that you can view all hidden files. Instructions on how to do this can be found here:

How to see hidden files in Windows

Run Hijackthis again, click scan, and Put a checkmark next to each of these. Then click the Fix button:

F3 - REG:win.ini: load=hooks.exe
O16 - DPF: {31B7EB4E-8B4B-11D1-A789-00A0CC6651A8} (Cult3D ActiveX Player) - http://www.cult3d.com/download/cult.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/03af4897647e70...ip/RdxIE601.cab

Reboot your computer into Safe Mode

Then delete these files or directories (Do not be concerned if they do not exist)

hooks.exe <-- search for and delete it

Reboot your computer to go back to normal mode and post a new log.

#3 meeghel

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Posted 20 April 2005 - 06:42 PM

did all the things you advised and i deleted a hooks application
here's my log now

Logfile of HijackThis v1.99.0
Scan saved at 9:39:04 AM, on 4/21/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
D:\WINDOWS\System32\smss.exe
D:\WINDOWS\system32\winlogon.exe
D:\WINDOWS\system32\services.exe
D:\WINDOWS\system32\lsass.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\System32\svchost.exe
D:\Program Files\Sygate\SPF\smc.exe
D:\WINDOWS\Explorer.EXE
D:\WINDOWS\system32\spoolsv.exe
D:\Program Files\Common Files\Symantec Shared\ccApp.exe
D:\WINDOWS\SOUNDMAN.EXE
D:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-au\msnappau.exe
D:\Program Files\Common Files\Real\Update_OB\realsched.exe
D:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
D:\WINDOWS\system32\GSICON.EXE
D:\WINDOWS\system32\dslagent.exe
D:\Program Files\QuickTime\qttask.exe
D:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
D:\WINDOWS\system32\ctfmon.exe
D:\WINDOWS\system32\rundll32.exe
D:\Program Files\Sony Ericsson\Mobile\audevicemgr.exe
D:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
d:\PROGRA~1\INTUWA~1\Shared\MROUTE~1\MROUTE~2.EXE
D:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
D:\PROGRA~1\SONYER~1\Mobile\CONNEC~1\CONNMN~1.EXE
D:\WINDOWS\System32\nvsvc32.exe
D:\WINDOWS\System32\svchost.exe
D:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
D:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
D:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
D:\Program Files\Messenger\msmsgs.exe
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\system32\wuauclt.exe
D:\Documents and Settings\godwin\Desktop\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.ninemsn.com.au/0SEDEAT/SAOS01
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = nme-pr1.tpg.com.au:80
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - D:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - D:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - D:\Program Files\MSN Apps\ST\01.02.3000.1002\en-xu\stmain.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - d:\program files\google\googletoolbar2.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - D:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\en-au\msntb.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: ninemsn - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - D:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\en-au\msntb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - d:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [ccApp] "D:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE D:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [msnappau] "D:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-au\msnappau.exe"
O4 - HKLM\..\Run: [TkBellExe] "D:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] D:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
O4 - HKLM\..\Run: [NeroCheck] D:\WINDOWS\System32\NeroCheck.exe
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [GSICONEXE] GSICON.EXE
O4 - HKLM\..\Run: [DSLAGENTEXE] dslagent.exe USB
O4 - HKLM\..\Run: [SmcService] D:\PROGRA~1\Sygate\SPF\smc.exe -startgui
O4 - HKLM\..\Run: [QuickTime Task] "D:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] D:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - HKCU\..\Run: [SpybotSD TeaTimer] D:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [ctfmon.exe] D:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Phone Connection Monitor.lnk = ?
O8 - Extra context menu item: &Google Search - res://d:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://d:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://d:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~1\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://d:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://d:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\j2re1.4.2_05\bin\npjpi142_05.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\j2re1.4.2_05\bin\npjpi142_05.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {31B7EB4E-8B4B-11D1-A789-00A0CC6651A8} -
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} -
O17 - HKLM\System\CCS\Services\Tcpip\..\{67DFD050-3196-4C7C-9ECE-2E2F8685BE6E}: NameServer = 203.12.160.35,203.12.160.36
O23 - Service: Symantec Event Manager - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Norton AntiVirus Auto Protect Service - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Unerase Protection - Symantec Corporation - C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
O23 - Service: NVIDIA Driver Helper Service - NVIDIA Corporation - D:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service - Symantec Corporation - D:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Sygate Personal Firewall - Sygate Technologies, Inc. - D:\Program Files\Sygate\SPF\smc.exe
O23 - Service: Symantec Network Drivers Service - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

thanks

#4 Grinler

Grinler

    Lawrence Abrams


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Posted 20 April 2005 - 10:30 PM

Looks good. How does it feel to you?




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