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#1 rayandi

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Posted 18 July 2008 - 01:12 PM

I was told to come here for help. The previous thread that I was being helped with is here...



http://www.bleepingcomputer.com/forums/ind...mp;#entry885770

Thanks in advance

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#2 boopme

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Posted 18 July 2008 - 01:19 PM

Hello rayandi,Oh we've got to stop meeting like this :thumbsup:

Please start with this scan. If I remember you did have an XP machine..

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on Download_mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Reagardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 rayandi

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Posted 18 July 2008 - 01:28 PM

:thumbsup: yayyyyyy!! I was hoping you would find me!! Yes I do have xp. And i'll get started right now. If you can look back at my past posts, you'll find that not long back I was having problem with my icons on my desktop being very large. I had forgotten about that until today. I went in and changed the size of those, but, and I don't know if this will make sense or not, but, the bar at the top of my internet page where the minimize, maximize and exit buttons are are still quite large. Someone had said something about a video driver and I didn't know if that might be something you needed to know. Whew...hope that mad a small bit of sense to someone other than me.
So glad youre here to help!!!!!

#4 rayandi

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Posted 18 July 2008 - 01:55 PM

I do have superanti, u had me install it last time you helped me. But I think I turned it off (if that's possible) because, something they had me run before said to turn all those off. Okay, i'm going to reboot as it is finished. Here is the report.

Malwarebytes' Anti-Malware 1.20
Database version: 964
Windows 5.1.2600 Service Pack 2

2:50:05 PM 7/18/2008
mbam-log-7-18-2008 (14-50-05).txt

Scan type: Quick Scan
Objects scanned: 62725
Time elapsed: 14 minute(s), 55 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 19
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\Interface\{e4e3e0f8-cd30-4380-8ce9-b96904bdefca} (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{fe8a736f-4124-4d9c-b4b1-3b12381efabe} (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{c9c5deaf-0a1f-4660-8279-9edfad6fefe1} (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\popcaploader.popcaploaderctrl2 (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\popcaploader.popcaploaderctrl2.1 (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\cpbrkpie.coupon6ctrl.1 (Adware.Coupons) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{9522b3fb-7a2b-4646-8af6-36e7f593073c} (Adware.Coupons) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{a85a5e6a-de2c-4f4e-99dc-f469df5a0eec} (Adware.Coupons) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\TypeLib\{87255c51-cd7d-4506-b9ad-97606daf53f3} (Adware.Coupons) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{6e780f0b-bcd6-40cb-b2db-7af47ab4d4a4} (Adware.Coupons) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{a138be8b-f051-4802-9a3f-a750a6d862d4} (Adware.Coupons) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\AppID\{b0e43034-50f5-1f84-8098-824b44f2dbc3} (Adware.AdMedia) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Installer\Products\568267acfc5644dab06f058006ddbae3 (Adware.Zango) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{2e9937fc-cf2f-4f56-af54-5a6a3dd375cc} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{741de825-a6f0-4497-9aa6-8023cf9b0fff} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{56256a51-b582-467e-b8d4-7786eda79ae0} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{56256a51-b582-467e-b8d4-7786eda79ae0} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Trymedia Systems (Adware.Trymedia) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Multimedia\WMPlayer\Schemes\f3pss (Adware.MyWebSearch) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\5.0\User Agent\Post Platform\zango 10.1.181.0 (Adware.Zango) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\CouponPrinter.ocx (Adware.Coupons) -> Quarantined and deleted successfully.

#5 boopme

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Posted 18 July 2008 - 02:02 PM

Ok not the worst stuff, Some from a games site and a coupon search.

Next do this
Download Attribune's ATF Cleaner and then SUPERAntiSpyware, Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode.


Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opers browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.

Please ask any needed questions,post log and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#6 rayandi

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Posted 18 July 2008 - 02:39 PM

Dumb question....I already have Superanti, do I need to reinstall?

#7 boopme

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Posted 18 July 2008 - 02:52 PM

no, just update it first.. No stupid questions only my stupid answers :thumbsup:
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#8 rayandi

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Posted 18 July 2008 - 05:06 PM

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 07/18/2008 at 05:14 PM

Application Version : 4.15.1000

Core Rules Database Version : 3507
Trace Rules Database Version: 1498

Scan type : Complete Scan
Total Scan Time : 01:16:13

Memory items scanned : 196
Memory threats detected : 0
Registry items scanned : 6401
Registry threats detected : 0
File items scanned : 107885
File threats detected : 5

Adware.Tracking Cookie
C:\Documents and Settings\new account_2\Cookies\new account_2@bfast[2].txt
C:\Documents and Settings\new account_2\Cookies\new account_2@bravenet[2].txt
C:\Documents and Settings\new account_2\Cookies\new account_2@data.coremetrics[1].txt
C:\Documents and Settings\new account_2\Cookies\new account_2@insightexpress[2].txt
C:\Documents and Settings\new account_2\Cookies\new account_2@www.cdiscount[1].txt

#9 boopme

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Posted 18 July 2008 - 09:35 PM

You appear to be clean here. Perhaps the best solution would be a repair install of the OS.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#10 rayandi

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Posted 19 July 2008 - 08:08 AM

I'm not sure what that means lol. But let me know!!!!!!

#11 boopme

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Posted 19 July 2008 - 09:38 AM

Basically ...put in the XP Cd and select the prompt to do a repair install. This will fix the broken and/or corrupted files on your PC,without replacing your other data files. Which is what a full format or reinstall of the OS (operating system) would do.

Here is a complete explanation of it. feel free to ask questions
How to Perform a Windows XP Repair Install
Sounds harder than it is.. :thumbsup:
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#12 rayandi

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Posted 19 July 2008 - 09:50 AM

I put the cd in and it said...
Setup cannot continue because the version of Windows on your computer is newer than the version on the CD.

Warning: If you decide to delete the newer version of Windows that is currently installed on your computer, the files and settings cannot be recovered.

I see on the link that you sent me that it had the directions on what to do if that happens, but in all honesty it may as well have been in German. :thumbsup:
Also on my original blue screen of death it said something about a video driver, if that is a problem, will this help?
If I haven't said it before...Thanks!!

Edited by rayandi, 19 July 2008 - 09:51 AM.


#13 DaChew

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Posted 19 July 2008 - 10:05 AM

I have reviewed both threads but need to know a couple of more things

what exactly does the cd have printed on it and what make/model of computer are you trying to load it in?
Chewy

No. Try not. Do... or do not. There is no try.

#14 rayandi

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Posted 19 July 2008 - 10:17 AM

Reinstallation CD
Microsoft windows xp home edition
Including Service Pack 1a

Dell Dimension 2400

#15 DaChew

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Posted 19 July 2008 - 10:46 AM

Ok we now know why it gave that error message, you will be overwritting sp2 with sp1a when you do the repair disk

Your computer is probably closer to 4 years old and way past due for a clean install

A repair will still work but you will need to apply sp2 if not sp3 after the repair

http://www.microsoft.com/downloads/details...;displaylang=en

this is sp2 but you would still need almost 100 updates

http://www.microsoft.com/downloads/details...;displaylang=en

this is what I used to update all my xp disks and computer(SP3)

it's critical that you first load the latest drivers for your computer, turnoff all the crapware from loading and then disable your security software

I download and save the service packs to cd to apply them, windows auto update is a mess
Chewy

No. Try not. Do... or do not. There is no try.




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