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Antivirus 2008 Pro


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7 replies to this topic

#1 Rich Kay

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Posted 17 July 2008 - 06:21 PM

Hi, my computer is infected with Antivirus 2008 Pro and I am not able to access anything. It says I am locked out by the system administrator and I am the administrator. This is a backup computer that I am using to contact you.
I am ready to reformat and start over but I hate to give in.
I have read forums that say to download SmitFraud but it will not run. I can not run regedit because it says I am locked out.
I believe it is time to "Take up arms, hunt down the developers of this crap, and remove them from this earth.
If you can help fix this problem, I would appreciate it.
Thank you.

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#2 Budapest

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Posted 17 July 2008 - 06:28 PM

Run a full system scan with Malwarebytes' Anti-Malware in Normal Mode (Instructions).

If the installation will not run sometimes it helps to rename the mbam-setup.exe file to something else (such as abcde.bat).
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 Rich Kay

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Posted 18 July 2008 - 08:06 AM

Thanks, this started to work. I downloaded and ran Malwarebytes' Anti-Malware, had to rename it as you suggested because it wouldn't run as .exe. This results are about 120 various "Trojan.Vundo, Adware.Popcap, Trojan.FakeAlert, Rogue.Installer, Rogue.Antivirus2008, Malware.Trace, Trojan.Agent, Rootkit.Agent, Rogue.Link, Hijack.StartMenu, Hijack.Drives, Hijack.Explorer, Hijack.TaskManager, Hijack.DisplayProperties.
I saved the log file and clicked remove selected. It started and came back with the error message from Malwarebytes' Anti-Malware "Regedit has been disabled and will affect the quarantining process. Malwarebytes' Anti-Malware will now enable Regedit. I clicked O.K.
I now get the message with the red Circle with an X in it "Registry editing has beenb disabled by your administrator"

When I click O.K. it just goes back to the previous error message and I seem to be in a loop. Neither message will do away and I am unable to make anything move. I will leave it like that until I hear from you. It appears that a reboot is the only way to remove error messages.

Thanks for your assistance so far and I look forward to your solution.
Thanks.

#4 quietman7

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Posted 18 July 2008 - 10:06 AM

If you're using Windows 2000/XP, please download XP_CodecRepair.inf and save it to your desktop. for Windows XP ONLY.
  • Right-click on XP_CodecRepair.inf and select Install from the Context menu.
  • Note: To download the .inf file, go to File, choose "Save page as" All Files and save XP_CodecRepair.inf to your desktop.
  • Then log off or reboot to apply the changes.
".

Then try rescanning again with MBAM.
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#5 Rich Kay

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Posted 18 July 2008 - 05:34 PM

Thank you. I did as you advised, downloaded XP_CodecRepair.inf and installed it and ran it. I then rebooted my computer and reran Malwarebytes' Anti-Malware again. It complete, I saved the log and then told it to quarantine. It went through all items and then said it needed to reboot to finish. I rebooted and it appears to have eliminated Antivirus 2008. The computer no longer has the red screen warning and popups are gone.
Do I need to do anything else?
Thanks.

#6 quietman7

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Posted 18 July 2008 - 05:45 PM

If there are no more problems or signs of infection, you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok".
  • Click the "More Options" Tab.
  • Click "Clean Up" in the System Restore section to remove all previous restore points except the newly created one.
Vista Users can refer to these links: Create a New Restore Point and Disk Cleanup.
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#7 Rich Kay

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Posted 18 July 2008 - 08:51 PM

Thank you for all your help. It is greatly appreciated.

#8 quietman7

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Posted 19 July 2008 - 06:24 AM

You're welcome.

Tips to protect yourself against malware and reduce the potential for re-infection, be sure to read:
• "Simple and easy ways to keep your computer safe".
• "How did I get infected?, With steps so it does not happen again!".
• "Best Practices - Internet Safety for 2008".
• "Hardening Windows Security - Part 1 & Part 2".
• "IE Recommended Minimal Security Settings" - "How to Secure Your Web Browser".

• Avoid online gaming sites and peer-to-peer (P2P) or file sharing programs as they are a security risk which can make your system susceptible to a smörgåsbord of malware infections, remote attacks, exposure of personal information, and identity theft. Many malicious worms and Trojans target and spread across P2P files sharing networks and gaming sites. In some instances the infection may cause so much damage to your system that recovery is not possible and the only option is to wipe your drive, reformat and reinstall the OS. The best way to reduce the risk of infection is to avoid gaming sites and not use any P2P applications. Read P2P Software User Advisories and Risks of File-Sharing Technology.
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