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Can't Access System Restore In Xp


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11 replies to this topic

#1 joecap1946

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Posted 17 July 2008 - 08:14 AM

Hi Gang,

Just curious I can't access my system restore in windows xp. I can see the icon in system tools, but when I click I nothing happens.

I thought maybe I had the restore turned off, but when I try to access to see if I do there is no restore tab. I know if your not logged in as administrator you won't be able to see the tab. I am the administrator.

Any information would be helpful, and thanks again for all you do.

Joe

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#2 nigglesnush85

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Posted 17 July 2008 - 09:07 AM

Hello joecap1946,

The event viewer may give some more information on the problem.

1. Click Start select run
2. Type eventvwr.exe
3. Press enter
4. Search through the groups for errors and warnings.
5. Let us know what you find.
Regards,

Alan.

#3 joecap1946

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Posted 17 July 2008 - 01:28 PM

Hello joecap1946,

The event viewer may give some more information on the problem.

1. Click Start select run
2. Type eventvwr.exe
3. Press enter
4. Search through the groups for errors and warnings.
5. Let us know what you find.



#4 joecap1946

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Posted 17 July 2008 - 01:31 PM

Hello joecap1946,

The event viewer may give some more information on the problem.

1. Click Start select run
2. Type eventvwr.exe
3. Press enter
4. Search through the groups for errors and warnings.
5. Let us know what you find.



As you can see I am a rookie, I accessed the eventvmr.exe. But to be honest I don't know what I'm looking for. There are a few warnings in the 4 events.

Sorry to be so vague. Joe

#5 nigglesnush85

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Posted 17 July 2008 - 01:43 PM

Thats ok, Open each group (system, application etc) and double click each warning look at the event ID and source.

http://www.bleepingcomputer.com/forums/t/40108/how-to-use-event-viewer/
Regards,

Alan.

#6 joecap1946

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Posted 17 July 2008 - 05:15 PM

Thats ok, Open each group (system, application etc) and double click each warning look at the event ID and source.

http://www.bleepingcomputer.com/forums/t/40108/how-to-use-event-viewer/

Thanks for taking the time to help me.

I appreciate you sharing your knowledge with me.

Joe

#7 mme

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Posted 17 July 2008 - 05:33 PM

see if this opens system restore

from start>>run>>>>C:\WINDOWS\system32\Restore\rstrui.exe>>>click ok

#8 joecap1946

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Posted 17 July 2008 - 09:17 PM

MME I thank you as well for taking the time to help. But even with your instuctions I am not able to access restore. It's really strange.

But again Thank you.

Joe

#9 mme

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Posted 17 July 2008 - 09:56 PM

heres a list of possible fixes

http://bertk.mvps.org/html/error.html#1

also try this if your not needing system restore
this may reset it

If you don't need a restore right now, you could go into system restore and turn it off,
reboot, go back and turn it on again and make a new restore point.

The reset MIGHT help.

#10 joecap1946

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Posted 18 July 2008 - 07:02 AM

Thanks again,

I followed your link to the registry key HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows NT\SystemRestore, the problem is I can follow the path to Windows NT. After that the next option I have is Terminal Services. I see no system restore folder.

I don't need the restore feature now, but feel at some point I will. I can't open the system restore to turn it off and reset it. I can't open it and there is no tab in system properties.

MME I appreciate your time, it's just so weird.

Thanks

Joe

Also I can find the target of rstrui as an application, but I can't get it to respond then I click it. I did this but right clicking and choosing properties on the system restore icon.

#11 usasma

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Posted 18 July 2008 - 07:34 AM

Is the System Restore Service started?
Go to Start → Run → and type in "services.msc" (without the quotes) and then press Enter.
Scroll down to the System Restore service.

If it's not started, right click on it and select "Properties".
There'll be a dropdown window there with 3 choices: Disabled, Manual, Automatic (if there's an Automatic - delayed start, just ignore that)
Choose Automatic
Then click on the Start button below it.
If you don't get any error's, click on OK to close the dialog.
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#12 mme

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Posted 18 July 2008 - 10:16 AM

that registry they provided in that link i sent may not be reliable

policies should not be in that string to system restore folder in registry

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore

Edited by mme, 18 July 2008 - 10:22 AM.





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