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Pop Ups Continue Despite Multiple Program Scans


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10 replies to this topic

#1 GabrielWithoutWings

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Posted 17 July 2008 - 02:46 AM

Howdy.

I've ran Ad-Aware, Spybot S&D, and AVG Free 8.0, and neutralized what they've detected.

However, I'm still getting random pop-ups, and I have no idea what could be causing it.

Any help is appreciated.

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#2 rookie147

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Posted 17 July 2008 - 04:24 AM

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on Download_mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

If you are pleased with the service I have offered, you may like to consider making a donation. Posted Image
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#3 GabrielWithoutWings

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Posted 17 July 2008 - 07:51 PM

Okay, did as instructed. Here's the log:



Malwarebytes' Anti-Malware 1.20
Database version: 962
Windows 5.1.2600 Service Pack 2

7:40:46 PM 7/17/2008
mbam-log-7-17-2008 (19-40-46).txt

Scan type: Quick Scan
Objects scanned: 54044
Time elapsed: 5 minute(s), 38 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 1
Registry Keys Infected: 11
Registry Values Infected: 5
Registry Data Items Infected: 0
Folders Infected: 1
Files Infected: 12

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
C:\WINDOWS\system32\cnhwtsfi.dll (Trojan.Vundo) -> Unloaded module successfully.

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{49ca2940-b842-4298-bff3-cf9dd4df3a2c} (Trojan.Vundo) -> Delete on reboot.
HKEY_CLASSES_ROOT\CLSID\{49ca2940-b842-4298-bff3-cf9dd4df3a2c} (Trojan.Vundo) -> Delete on reboot.
HKEY_CLASSES_ROOT\CLSID\{2329332b-2bf4-4cdc-b86f-5ef78017fc1b} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{2329332b-2bf4-4cdc-b86f-5ef78017fc1b} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{660640e6-950e-4f98-86c3-a2d8625e8127} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{660640e6-950e-4f98-86c3-a2d8625e8127} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{8facb54e-894c-4620-9445-61c4362e601c} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{8facb54e-894c-4620-9445-61c4362e601c} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\rdfa (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\RemoveRP (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\aoprndtws (Trojan.Vundo) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\cc63d2d6 (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Settings\bf (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Settings\bk (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Settings\iu (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Settings\mu (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Program Files\Gamevance (Adware.Gamevance) -> Quarantined and deleted successfully.

Files Infected:
C:\Documents and Settings\dp\Local Settings\Temp\cbXPfEwW.dll (Trojan.Vundo) -> Delete on reboot.
C:\Documents and Settings\dp\Local Settings\Temp\WwEfPXbc.ini (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Documents and Settings\dp\Local Settings\Temp\WwEfPXbc.ini2 (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\cnhwtsfi.dll (Trojan.Vundo) -> Delete on reboot.
C:\WINDOWS\system32\ifstwhnc.ini (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\traauejd.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\djeuaart.ini (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\colbac.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Program Files\Gamevance\gvtl.dll (Adware.Gamevance) -> Quarantined and deleted successfully.
C:\WINDOWS\cookies.ini (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\BMcf50e14a.xml (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\BMcf50e14a.txt (Trojan.Vundo) -> Quarantined and deleted successfully.

#4 GabrielWithoutWings

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Posted 17 July 2008 - 07:52 PM

Also, I did a reboot when prompted before I posted these replies.

#5 GabrielWithoutWings

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Posted 18 July 2008 - 03:39 AM

I've since run two more scans, and the problems are still there, even after reboot. I would post the latest log, but I can't go anywhere but Google due to being bogged down. If I can get back here, I'll post the latest.

#6 DaChew

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Posted 18 July 2008 - 04:30 AM

http://www.malwareremoval.com/tutorials/safemodeboot.php

Have you tried a scan with AVG from safe mode?

Do you have access to a healthy computer just in case it's needed?
Chewy

No. Try not. Do... or do not. There is no try.

#7 GabrielWithoutWings

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Posted 18 July 2008 - 04:33 AM

Yes, I have both computers next to me. I'm running Ad-Aware again, but the net is still bogged down. I spent time looking at the logs. The same files from my first log are repeated even though the log says quarantined and deleted.

I've ran AVG, but not in safe mode. I just tried smitfraudfix in safe mode and it actually didn't work, which is surprising since it usually fixes everything else.

I'll try AVG in safe mode.

#8 GabrielWithoutWings

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Posted 18 July 2008 - 04:50 AM

Safe Mode AVG just finished its scan. It said that there were no infections found and no infections healed.

O.o

Edited by GabrielWithoutWings, 18 July 2008 - 04:51 AM.


#9 GabrielWithoutWings

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Posted 18 July 2008 - 04:54 AM

I just ran Malware bytes and its still finding infected files. I'm going to try running it in safe mode.

#10 GabrielWithoutWings

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Posted 18 July 2008 - 05:10 AM

Okay, I believe Malwarebytes in Safe Mode fixed them. I re-ran the scan in Safe Mode and it didn't find anything, and re-ran the scan in Full Mode and it didn't find anything.

Thanks for the help, y'all. I'll try to not pester y'all again.

:thumbsup:

#11 DaChew

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Posted 18 July 2008 - 06:12 AM

Would you please post those last three MBAM logs and label which was in safe mode, try to keep them in chronological order?

I have had a suspicion about MBAM might be effective in safe mode as a supplement to normal mode scans
Chewy

No. Try not. Do... or do not. There is no try.




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